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Education | Leadership & Communication | Occupational Health & Safety
A Service First Approach to Delivering a Great Customer Experience
Creating collaborative approaches that ensure the involvement and opinions of all involved are heard are vital in a service first approach to delivering a great customer experience, according to Gallagher Bassett's General Manager, Aidan Brophy. Speaking at the 18th Annual National Workers’ Compensation Summit later this month in Melbourne, Aidan and his colleague Lucas Kowlaski are opening…
14 Feb 2017, by Lisa HedlundHealthcare
Caroline Grogan on Dementia & Dementia Friendly Communities
With one week to go until the 8th Annual National Dementia Conference, we spoke with Centacare's S.H.A.R.E. The CareProgram Co-ordinator Caroline Grogan to discuss dementia in Australia and dementia friendly communities. Dementia is currently the single greatest cause of disability in older Australians. How can our healthcare system better meet the needs of…
14 Feb 2017, by Lisa HedlundTransport & Logistics
Light Rail Innovation
In less than two weeks the Light Rail industry will meet on the Gold Coast for two days of discussion on planning, development and delivery of Light Rail in Australia. Australian projects are utilizing cutting edge technology and control systems as well as showcasing innovative light rail vehicles and platform solutions. As we approach the…
10 Feb 2017, by Lisa HedlundHealthcare
The complexities of the issues surrounding women with disability and violence
In the lead-up to the 8th Annual National Disability Summit, taking place on 8-9 May 2017, at the Novotel Melbourne on Collins, I had the chance to speak to Belinda Mason, Director, Blur Projects and Denise Beckwith who are co-presenting on the issues surrounding women with disability & violence. Their presentation will explain how the…
9 Feb 2017, by InformaHealthcare
Bianca Jordaan on ‘Change Management for Clinical Programs’
Bianca Jordaan, Change and Adoption Manager for the eMR Connect Program at eHealth NSW talks about the approach to Change Management being used to implement and optimise use of the electronic medical record (eMR), including eMeds, across NSW Health. Bianca will be speaking to the eMedication Management Conference on Wednesday 15 March 2017 on Driving…
8 Feb 2017, by InformaBusiness
Delivering a platform for the OTT revolution
Sarah Palmer Executive GM - Products & Pricing, NBN In advance of her address at the OTT TV Summit in Sydney this March, Informa caught up with NBN Executive General Manager, Sarah Palmer. In an exclusive interview she shed light on what NBN are doing to ensure the long term sustainability and commercial viability of OTT. Sarah,…
31 Jan 2017, by Informa InsightsHealthcare
PRP And Skin Rejuvenation: Trends, challenges and the impact of the new guidelines
In the lead up to the National Cosmetic Medicine Summit, we were delighted to be able to have a word with Dr Herbert Hooi, who is both Chairing and speaking at the Summit. Dr Hooi gives us a sneak peek at his specialty areas, what’s trending right now, and the likely impact of the new…
30 Jan 2017, by InformaHealthcare
Lasers and IPLs in Australia: Why is it important that technicians gain training in laser safety before practising?
Elissa O’Keefe is a Nurse Practitioner and the Director of Bravura Australia and will be speaking, Chairing and running an IPL and Laser Safety Training for Cosmetic Practice Course at the upcoming National Cosmetic Medicine Summit set to take place over the 1-4 March in Sydney this year. In the lead up to the Summit,…
27 Jan 2017, by InformaHealthcare
Professor Moyez Jiwa on Technology & the Patient Experience
With the inaugural Improving the Patient Experience Conference approaching, we sat down with Professor Moyez Jiwa, Associate Dean of the Melbourne Clinical School at the University of Notre Dame Australia, to discuss his research and how technology can improve the patient experience. Can you tell me about your research? My research explores ways to improve outcomes…
24 Jan 2017, by Lisa HedlundHealthcare
Medico Legal Challenges: How can we Protect Patients and Encourage Medical Advancement?
We are delighted to have Assoc Prof Bernadette Richards, Adelaide Law School, University of Adelaide to present an address at the 2017 Medico Legal Congress. At Insights we've interviewed Prof Bernadette prior to the event. You are the current President of the Australasian Association of Bioethics and Health Law (AABHL) and your research projects at this time…
24 Jan 2017, by InformaInforma Connect Australia is the nation's leading event organiser. Our events comprise of large scale exhibitions, industry conferences and highly specialised corporate training.
