Informa Australia is part of the Informa Connect Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 3099067.

Find Topic

Education

Breaking the glass ceiling of gender equality

Women still face challenges and discrepancies in the workplace and policies are being developed by the government and companies to achieve gender equality and break the glass ceiling. Following this, we had the opportunity to pick the brains of a few outstanding women and speakers of the upcoming Gender Equality in Australia's Workplaces Summit on…

21 Mar 2013, by Informa Insights

Transport & Logistics

Shipmasters, IFSMA and IMO at Master Mariners Congress

Captain Christer Lindvall, President of the International Federation of Shipmasters' Associations (IFSMA) and Senior Advisor, Swedish Maritime Officers joined us to discuss IFSMA’s work, objectives and policies. With over 50 years’ experience in the maritime industry, Captain Lindvall provided an overview of the issues that impact today’s shipmaster and highlighted the need for international cooperation…

19 Mar 2013, by Informa Insights

Transport & Logistics

Rio Tinto on the role of heavy haul railways in our economy

[youtube=http://youtu.be/PJ2KKen-Y78] We had the opportunity to pick Bob Barrable, Rolling Stock Maintenance Manager, Rio Tinto's brain at AusRAIL 2012 on his thoughts on the role of heavy haul railways in our economy. 1. Your presentation at the event is examining the role of the iron ore railways in our economy, how key are the rail…

26 Feb 2013, by Informa Insights

Social Policy | Transport & Logistics

Social media in transport: The key to better customer service?

Public transport organisations around the globe are increasingly adopting social media strategies as they begin to realize its potential for providing updated travel information and outstanding customer service. The immediacy of social media can foster a more direct interaction with passengers and change public perception for the better.  Yet, implementing an effective social media strategy…

21 Feb 2013, by Informa Insights

Transport & Logistics

How the London Underground became a world-leader in metro customer service: Insights from the frontline

The Australasian Railway Association is pleased to welcome international guest Xavier Brice to the speaker faculty of Customer Relations in Rail 2013. Xavier is the Head of Customer Service Strategy for the London Underground and was an instrumental part of the delivery of customer service strategies for the tube during the 2012 London Olympics. We…

11 Feb 2013, by Informa Insights

Healthcare

Electronic medication management systems and its challenges

We had the opportunity to pick the brains of Megan Zigomanis, Lead Pharmacist, ehCare@eastern, Eastern Health, in the lead up to the upcoming 2nd Annual Electronic Medication Management Conference in Melbourne. What have been the biggest challenges and successes in implementing electronic medication management systems at Eastern Health? a. The biggest success will be standardisation…

11 Feb 2013, by Informa Insights

Transport & Logistics

Cosiness in the city- integrated and healthy urban design ideas

The built environment has a great impact on the health and wellbeing of people. Gregor Mews currently works as an advisor on integrated urban design and active living in Canberra. In his recent TED talk, Greg gives insight into the interrelationship of urban planning and a healthy community. "The car transports us from A to B very efficiently, but…

5 Feb 2013, by Informa Insights

Healthcare

Managing the emergency department

The processes that take place in the Emergency Department are critical for any hospital. Reducing wait times and creating a positive experience are important indexes of patient satisfaction. Inefficient methods can result in lost revenues and poor community image, as well as concern over patient safety. The Emergency Department (ED) is often a patient's first…

4 Feb 2013, by Informa Insights

Transport & Logistics

Keeping Queensland moving: Transport in a flood crisis

This article by Matthew Burke*, research fellow at Griffith University was originally published at The Conversation. Transport access is essential for people to get to the goods and services they need in daily life. Never is that basic access more appreciated, and more desired, than when it’s taken away from us, such as in a major…

31 Jan 2013, by Informa Insights

Transport & Logistics

Cyber-Attacks – A threat to critical aviation infrastructure?

Last week Prime Minister Julia Gillard announced a new national cyber security centre that will be established towards the end of the year. The facility will bring together the expertise of Defence, ASIO, the Attorney-General's Department, Australian Federal Police and the Australian Crime Commission in a single location. In the past, critical infrastructure has already…

30 Jan 2013, by Informa Insights
Page  of 

Get all the latest on Informa news and events

Informa Connect Australia is the nation's leading event organiser. Our events comprise of large scale exhibitions, industry conferences and highly specialised corporate training.

Find out more

Subscribe to Insights
SUBSCRIBE 

Join Our Newsletter
Informa Insights

Stay up-to-date with all the latest
updates, upcoming events & more.
close-link