Agenda

CONFERENCE DAY ONE
Thursday 9 May 2013

8:30 Registration and coffee

8:50 Opening remarks from the Chair

CULTURAL AWARENESS, UNDERSTANDING AND ACCEPTANCE

9:00 True acceptance of diversity - Is awareness enough?

Emergence of Australia as a diverse nation
What are our demographics and where are they heading?
Multicultural compact - social and cultural understanding, and the hidden assumptions
Multiculturalism as a guardian of Australia's democracy
Where do we go from here - Supporting proactive initiatives and avoiding lip service

Dr. Sev Ozdowski OAM, Director, Equity and Diversity, University of Western Sydney and former Australian Human Rights Commissioner

DIVERSITY AND IMMIGRATION

9:35 Diversity & immigration transforming Australia

How will the CALD communities impact the future Australian demographics?
Developing profiles on communities
Accounting for the numerous differences within CALD-background populations: religion, language, race, time of immigration, economic position, education
The future of immigration and diversity in population

Professor Jock Collins, Professor of Social Economics Management Discipline Group, UTS Business School; Co-Director, UTS Cosmopolitan Civil Societies Research Centre

10:10 Morning tea

POLICY

10:20 Keynote | | Multicultural and Settlement Policies and Programs - an insight into the Australian Government's new Access and Equity Policy and settlement framework

Warren Pearson AM, Assistant Secretary, Multicultural Affairs and Settlement Policy Branch, Department of Immigration and Citizenship

10:55 Meeting the needs of Victoria's ethnic communities

Initiatives to provide Victoria's culturally and linguistically diverse communities inclusion
Initiatives and strategies to advance the whole-of-government approach to multiculturalism
Identifying a range of strategies and protection for recent migrants to Victoria
An agenda for a new multiculturalism focused on Australian citizenship

Elizabeth Drozd, Commissioner, Victorian Multicultural Commission

11:30 State legislation supporting multiculturalism in South Australia

How can we respond to the needs of multiculturalism
Legislation as an instrument of empowerment
An example of a successful initiative: settlement services coordination
The barriers which continue to challenge inclusion and access for CALD communities

Sophia Poppe, Director, Multicultural SA, Department for Communities and Social Inclusion SA

12:05 How can the NSW best approach multicultural policy?

Identifying best practice and the initiatives which have succeeded
Adjusting the program to each community's particular needs
Coordinating between the government agencies and service providers
Policy that ensures equitable services, clarifies accountability and encourages action

Stepan Kerkyasharian AO, Chairperson and Chief Executive Officer, Community Relations Commission for a Multicultural NSW

12:40 Lunch

1:40 Panel Discussion | | The complexity of cultures - can one system fit all?

How can we best approach CALD communities given the extreme variations in culture and needs?
Can the system work if diverse communities are not fully accepted in their environment and do not identify with their society?
Hidden bias - in what forms do we see racism?
Investigating the intersection of strong religious beliefs in a secular country

Dr. Sev Ozdowski OAM, Director, Equity and Diversity, University of Western Sydney and former Australian Human Rights Commissioner
Dr. Helen Kimberley, Principal Researcher, Retirement and Ageing, Research & Policy Centre, Brotherhood of St. Laurence
Catherine Scarth, Chief Executive Officer, AMES
Hutch Hussein, Senior Manager-Refugees Immigration and Multiculturalism, Ecumenical Migration Centre, Brotherhood of St Laurence

EDUCATION

2:20 Equity and inclusion in post compulsory education

Accessibility for people from migrant and refugee backgrounds to post compulsory education
Issues and initiatives for newly arrived young people transitioning to vocational education and training
Issues and initiatives for newly arrived adults in undertaking vocational training in Australia
Gaining the best advantage from federal and state funding

Catherine Scarth, Chief Executive Officer, AMES

EMPLOYMENT

2:55 Integration and inclusion at Telstra

Encouraging cultural diversity in business through community partnerships
Increasing the social and economic inclusion of traditionally excluded groups through traineeships, graduate program and permanent employment
Managing cultural awareness and hidden biases that impact behaviour
Building the careers of CALD employees
Acceptance throughout the business

Troy Roderick, General Manager, Diversity & Inclusion, Telstra

3:30 Afternoon tea

3:40 Workforce participation

Inclusion in the employment structure
Successful initiatives for CALD support
CALD members at all levels of the organisation

Nareen Young, CEO, Diversity Council of Australia

4:15 Workforce inclusion among older CALD adults

Levels of workforce participation
The experience of workforce participation
Overcoming barriers and expanding opportunities

Dr. Helen Kimberley, Principal Researcher, Retirement and Ageing, Research & Policy Centre, Brotherhood of St. Laurence

WOMEN'S ACCESS TO SERVICES AND JUSTICE

4:50 Closing remarks from the Chair

5:00 Networking drinks

6:30 End of day one

CONFERENCE DAY TWO
Friday 10 May 2013

Day One | Day Two

8:50 Opening remarks from the Chair

JUSTICE

9:00 International Keynote | | The neuroscience of social justice

Emerging research in neuroscience and how it affects social justice
Brain imaging and decision-making studies to help explain how policy-makers, legislators, judges, law enforcement officers and government leaders react
Impacts on education, medicine, economic policy and criminal sentencing
How unconscious physiological processes, biases and preferences affect our assessments of intelligence, veracity, threat, and competence
Increase fairness guided by science

Kimberly Papillon, Esq., Judicial Professor, National Judicial College; Senior Education Specialist, California Judicial Council

YOUTH AND THE NEXT GENERATION

9:40 Case Study | | Youth, ethnicity and justice

Youth subcultures and sociology
Crime prevention and access to justice
The social processes between individuals and between groups
Do the strategies work? Law enforcement aimed at the prevention crime

Carmel Guerra, CEO, Centre for Multicultural Youth

10:20 Morning tea

HEALTH

10:40 Health-service provision

How CALD communities impact health services and needs
Improving the health system's cultural competency
Patient centered care for CALD-background communities
Interpreting and language services: multicultural training and education
The impact language services have on health outcomes

Martin Lum, Acting Director, Quality, Safety & Patient Experience Branch, Hospital & Health Service Performance Division, Department of Health VIC

11:20 The Multicultural Health Capacity Building Framework: integrated strategies for sustainable change - embedding cultural competence

Understanding The Multicultural Health Capacity Building Framework developed in the South Eastern Sydney Local Health District
Integrating cultural competency into a health organisation to ensure a whole of organisation response to cultural diversity
Strategies that make for a culturally competent organisation
Identifying universal and targeted strategies and outlining the organisational responses to embed cultural diversity into a health organisation
Mapping existing strategies, identifying gaps and opportunities, identifying priorities for action and planning integrated strategies for sustainable change
Case studies from the work of the Multicultural Health Service

Dr. Astrid Perry, A/Deputy Director, Ambulatory and Primary Health Care; Manager, Multicultural Health, NSW Health South Eastern Sydney Local Health District

12:00 Language, culture, interpretation and the impact on healthcare

Transcultural understanding
Patient decision making based on language and culture
Managing culturally preconceived ideas on healthcare

Demos Krouskos, Director, Centre for Culture, Ethnicity and Health; CEO, North Richmond Community Health

12:40 Lunch

MENTAL HEALTH

1:40 Minimising inequalities within mental health care

Barriers to accessing services for multicultural communities
Funding disparities
Strategies to appropriately manage mental healthcare according to the specific multicultural background
Ensuring the workforce has sufficient cultural competency
Depression, anxiety and stigma in the CALD communities

Associate Professor Harry Minas, Director, Centre for International Mental Health, School of Population Health, University of Melbourne; Member, Mental Health in Multicultural Australia

AGED CARE

2:20 Case Study | | Ethno-specific care at Fronditha Care

Care and support through cultural, linguistic and historical needs
Planning and developing services close to the community they serve
The diverse range of needs for elders
Expanding service provision to the Greek elderly by working with the community
Developing research to better understand the needs of and issues confronting Greek-speaking elderly

George Lekakis AO, CEO, Fronditha Care

3:00 Afternoon tea

3:20 Caring for the ageing CALD community