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Thursday 9 May 2013

Day One | Day Two

8:30      Registration and coffee

8:50      Opening remarks from the Chair


9:00      True acceptance of diversity - Is awareness enough?

  • Emergence of Australia as a diverse nation
  • What are our demographics and where are they heading?
  • Multicultural compact - social and cultural understanding, and the hidden assumptions
  • Multiculturalism as a guardian of Australia's democracy
  • Where do we go from here - Supporting proactive initiatives and avoiding lip service

Dr. Sev Ozdowski OAM, Director, Equity and Diversity, University of Western Sydney and former Australian Human Rights Commissioner


9:35      Diversity & immigration transforming Australia

  • How will the CALD communities impact the future Australian demographics?
  • Developing profiles on communities
  • Accounting for the numerous differences within CALD-background populations: religion, language, race, time of immigration, economic position, education
  • The future of immigration and diversity in population

Professor Jock Collins, Professor of Social Economics Management Discipline Group, UTS Business School; Co-Director, UTS Cosmopolitan Civil Societies Research Centre

10:10      Morning tea


10:20      Keynote | | Multicultural and Settlement Policies and Programs - an insight into the Australian Government's new Access and Equity Policy and settlement framework

Warren Pearson AM, Assistant Secretary, Multicultural Affairs and Settlement Policy Branch, Department of Immigration and Citizenship

10:55      Meeting the needs of Victoria's ethnic communities

  • Initiatives to provide Victoria's culturally and linguistically diverse communities inclusion
  • Initiatives and strategies to advance the whole-of-government approach to multiculturalism
  • Identifying a range of strategies and protection for recent migrants to Victoria
  • An agenda for a new multiculturalism focused on Australian citizenship

Elizabeth Drozd, Commissioner, Victorian Multicultural Commission

11:30      State legislation supporting multiculturalism in South Australia

  • How can we respond to the needs of multiculturalism
  • Legislation as an instrument of empowerment
  • An example of a successful initiative: settlement services coordination
  • The barriers which continue to challenge inclusion and access for CALD communities

Sophia Poppe, Director, Multicultural SA, Department for Communities and Social Inclusion SA

12:05      How can the NSW best approach multicultural policy?

  • Identifying best practice and the initiatives which have succeeded
  • Adjusting the program to each community's particular needs
  • Coordinating between the government agencies and service providers
  • Policy that ensures equitable services, clarifies accountability and encourages action

Stepan Kerkyasharian AO, Chairperson and Chief Executive Officer, Community Relations Commission for a Multicultural NSW

12:40      Lunch

1:40      Panel Discussion | | The complexity of cultures - can one system fit all?

  • How can we best approach CALD communities given the extreme variations in culture and needs?
  • Can the system work if diverse communities are not fully accepted in their environment and do not identify with their society?
  • Hidden bias - in what forms do we see racism?
  • Investigating the intersection of strong religious beliefs in a secular country

Dr. Sev Ozdowski OAM, Director, Equity and Diversity, University of Western Sydney and former Australian Human Rights Commissioner
Dr. Helen Kimberley, Principal Researcher, Retirement and Ageing, Research & Policy Centre, Brotherhood of St. Laurence
Catherine Scarth, Chief Executive Officer, AMES

Hutch Hussein, Senior Manager-Refugees Immigration and Multiculturalism, Ecumenical Migration Centre, Brotherhood of St Laurence


2:20      Equity and inclusion in post compulsory education

  • Accessibility for people from migrant and refugee backgrounds to post compulsory education
  • Issues and initiatives for newly arrived young people transitioning to vocational education and training
  • Issues and initiatives for newly arrived adults in undertaking vocational training in Australia
  • Gaining the best advantage from federal and state funding

Catherine Scarth, Chief Executive Officer, AMES


2:55      Integration and inclusion at Telstra

  • Encouraging cultural diversity in business through community partnerships
  • Increasing the social and economic inclusion of traditionally excluded groups through traineeships, graduate program and permanent employment
  • Managing cultural awareness and hidden biases that impact behaviour
  • Building the careers of CALD employees
  • Acceptance throughout the business

Troy Roderick, General Manager, Diversity & Inclusion, Telstra

3:30      Afternoon tea

3:40      Workforce participation

  • Inclusion in the employment structure
  • Successful initiatives for CALD support
  • CALD members at all levels of the organisation

Nareen Young, CEO, Diversity Council of Australia

4:15     Workforce inclusion among older CALD adults

  • Levels of workforce participation
  • The experience of workforce participation
  • Overcoming barriers and expanding opportunities

Dr. Helen Kimberley, Principal Researcher, Retirement and Ageing, Research & Policy Centre, Brotherhood of St. Laurence


4:50      Closing remarks from the Chair

5:00      Networking drinks

6:30      End of day one

Friday 10 May 2013

Day One | Day Two

8:50      Opening remarks from the Chair


9:00      International Keynote | | The neuroscience of social justice

  • Emerging research in neuroscience and how it affects social justice
  • Brain imaging and decision-making studies to help explain how policy-makers, legislators, judges, law enforcement officers and government leaders react
  • Impacts on education, medicine, economic policy and criminal sentencing
  • How unconscious physiological processes, biases and preferences affect our assessments of intelligence, veracity, threat, and competence
  • Increase fairness guided by science

Kimberly Papillon, Esq., Judicial Professor, National Judicial College; Senior Education Specialist, California Judicial Council


9:40      Case Study | | Youth, ethnicity and justice

  • Youth subcultures and sociology
  • Crime prevention and access to justice
  • The social processes between individuals and between groups
  • Do the strategies work? Law enforcement aimed at the prevention crime

Carmel Guerra, CEO, Centre for Multicultural Youth

10:20      Morning tea


10:40      Health-service provision

  • How CALD communities impact health services and needs
  • Improving the health system's cultural competency
  • Patient centered care for CALD-background communities
  • Interpreting and language services: multicultural training and education
  • The impact language services have on health outcomes

Martin Lum, Acting Director, Quality, Safety & Patient Experience Branch, Hospital & Health Service Performance Division, Department of Health VIC

11:20      The Multicultural Health Capacity Building Framework: integrated strategies for sustainable change - embedding cultural competence

  • Understanding The Multicultural Health Capacity Building Framework developed in the South Eastern Sydney Local Health District
  • Integrating cultural competency into a health organisation to ensure a whole of organisation response to cultural diversity
  • Strategies that make for a culturally competent organisation
  • Identifying universal and targeted strategies and outlining the organisational responses to embed cultural diversity into a health organisation
  • Mapping existing strategies, identifying gaps and opportunities, identifying priorities for action and planning integrated strategies for sustainable change
  • Case studies from the work of the Multicultural Health Service

Dr. Astrid Perry, A/Deputy Director, Ambulatory and Primary Health Care; Manager, Multicultural Health, NSW Health South Eastern Sydney Local Health District

12:00      Language, culture, interpretation and the impact on healthcare

  • Transcultural understanding
  • Patient decision making based on language and culture
  • Managing culturally preconceived ideas on healthcare

Demos Krouskos, Director, Centre for Culture, Ethnicity and Health; CEO, North Richmond Community Health

12:40      Lunch


1:40      Minimising inequalities within mental health care

  • Barriers to accessing services for multicultural communities
  • Funding disparities
  • Strategies to appropriately manage mental healthcare according to the specific multicultural background
  • Ensuring the workforce has sufficient cultural competency
  • Depression, anxiety and stigma in the CALD communities

Associate Professor Harry Minas, Director, Centre for International Mental Health, School of Population Health, University of Melbourne; Member, Mental Health in Multicultural Australia


2:20      Case Study | | Ethno-specific care at Fronditha Care

  • Care and support through cultural, linguistic and historical needs
  • Planning and developing services close to the community they serve
  • The diverse range of needs for elders
  • Expanding service provision to the Greek elderly by working with the community
  • Developing research to better understand the needs of and issues confronting Greek-speaking elderly

George Lekakis AO, CEO, Fronditha Care

     Afternoon tea

3:20      Caring for the ageing CALD community

  • CALD-specific needs for the ageing population
  • Bilingual and culturally trained staff
  • Avoiding isolation and increasing social inclusion
  • Recognising diversity within diversity
  • National Cultural Diversity in Ageing Strategy

Nikolaus Rittinghausen, Policy Officer Aged Care, Ethnic Communities' Council of Victoria


4:00      Christian Astourian, Co-ordinator, Diversity and Disability, Migrant Resource Centre North-West Region

4:40      Closing remarks from the Chair

4:45      End of CALD 2013

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