The 5th Annual eMedication Management Conference will address the latest strategies for hospitals using eMM systems. The event will be held at the Swissotel in Sydney, on the 15th & 16th March 2016, and will examine implementation and integration processes using case studies from across Australia, including representation from NZ and the UK.
Stephen Goundrey-Smith is Consultant Pharmacist for SGS Pharma Solutions from the UK and will provide an international keynote address at the conference on ‘The Route to Seamless Electronic Medication Management in the UK’, describing current developments in eMM in the UK that will support data sharing and seamless healthcare.
We caught up with Stephen prior to the conference, and we hope you enjoy the interview.
Stephen: The information governance (IG) model is indeed crucial to interoperable eHealth, and there is no easy answer, as we have seen from the history of IG in the UK. In essence, what is needed is a nationally agreed IG convention that achieves the right balance of safeguarding patient information, but not restricting access to information by healthcare professionals, in such a way that as many cross-institutional care pathways as possible are enabled. This will depend on infrastructure, system capability, data conventions and professional culture.
Stephen: In my view, the most two common risks for hospitals implementing eMM are both change-related, rather than technology-related, and they are:
The way to manage these risks is to:
Stephen: eMM systems have the potential to improve a) patient safety, b) efficiency and quality of care and c) convenience for the patient and, ideally, for the health professional too.
Stephen: With increasing use of eMM in the UK, pharmacists are able to work more efficiently because they can customise their workflows and, with the right decision support tools, they can bring more of their clinical expertise to bear. However, because pharmacists are more likely to be working remotely from patients and prescribers, communication dynamics may be altered and may need to be carefully monitored.
Stephen: Re-training/ ongoing training is often not considered by implementing organisations, because they focus on the initial implementation and change management process. However, the same flexible modes of training (e-learning, super-users, F2F) are required, because the issue of locum/ bank staff is the same as with initial training. Re-training clearly needs to be cognisant of known system issues; also there may be benefit in linking refresher training/ updates for health professionals with a culture of continuing/ continuous professional development (CPD) as a whole.
Stephen: This session will bring attendees up to speed on some of the latest research around use of electronic prescribing in hospitals, and how implementers might respond to those findings, and also help implementers to think analytically about the implementation process, and thereby to facilitate good change management. I’ll say no more than that – you’ll need to sign up to find out more!
Stephen: There is so much great content in this year’s conference it’s hard to single out specifics. Given the importance of information governance as a foundation for high-quality eMM, Vanessa Halter’s presentation will be programmatic.
In eMM implementation, change management is as important as availability of technology, so the presentation by Erin Thompson and Shrivana Mawren from Cabrini will be significant, as will be the session on clinical leadership by Naren Gunja.
Click to view eMM conference agenda and key speakers.
We look forward to Stephen’s keynote presentation and interactive workshop at the upcoming 5th Annual eMedication Management Conference, taking place at the Swissotel Sydney on 15th– 16th March 2016.