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Register your interest


eMedication Management Conference

The nation’s only event to look solely at electronic prescribing and electronic medication management systems.

21 – 22 March 2018 | Raddison Blu Plaza Sydney

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Hospital industry rate available - see pricing below
Book 3 delegates and receive the 4th delegate pass at no cost


Informa Australia are pleased to announce the 7th Annual eMedication Management Conference which will be held on the 21st & 22nd of March 2018 at the Raddison Blu Plaza Sydney. The event will showcase the National eMM journey from public & private hospitals across Australia.

Across Australia hospitals are implementing electronic medication management (eMM) systems. With this transition comes challenges however as our healthcare system undergoes the most complex system and process redesign project they have undertaken.

The conference provides fantastic networking opportunities, and a platform for information sharing, encouraging hospitals that have had success with the introduction of eMM systems, to then support and guide the activities of those at an earlier stage in the process.


8:30 am

Registration and welcome coffee

9:00 am

OPENING | Opening remarks from the Chair

9:10 am

eHealth NSW is well progressed with the rollout of electronic medication management for NSW Health.

As a key element of creating a consistent electronic medical record for NSW, the eMeds program has been expanded and accelerated and is now planned for more than 178 hospitals across NSW.

This is establishing a digital health ‘footprint’ unmatched in Australia and is supporting the eHealth Strategy for NSW Health (2016-2026) of achieving “a digitally enabled and integrated health system delivering patient‑centred health experiences and quality health outcomes”.

In this presentation, Rick will detail the approach taken to deliver the largest eMeds program in Australia, including the focus on supporting clinicians to use the solution efficiently, effectively and safely to deliver benefits for safe, quality clinical care and improved patient outcomes.

9:50 am

10:30 am

Networking and refreshment break

11:00 am

The implementation of eMM systems in South Australia

Dr Sepehr Shakib, Professor of Clinical Pharmacology, Royal Adelaide Hospital

11:40 am

Building sustainable governance of electronic medication management

Dr Sasha Bennett, Executive Officer, NSW Therapeutic Advisory Group

12:20 pm

Lunch and networking break

1:20 pm

—— Handwritten discharge prescriptions are an area of risk due to errors by the prescriber
—— Development and implementation of an electronic discharge prescription system
—— Follow up review of the system revealed very good uptake and acceptance

2:00 pm

——Little is known about whether eMM systems can address prescribing errors in emergency departments (ED)
——The potential for high risk errors identified in 239 medication orders to be prevented by an eMM was rated (likely, possibly or unlikely)
——Overall, 78.6% were likely preventable by the eMM
——However, of the clinical errors (n=17), only 11.8% were likely preventable

2:40 pm

Networking and refreshment break

3:10 pm

This presentation will outline the approach eHealth NSW’s eMR Connect Program has taken in developing a Patient-Friendly Medication List (PFML) solution in collaboration with Cerner, the NSW Clinical Excellence Commission and NSW local health districts.

PFML is an important patient counselling tool, used particularly by pharmacists. The new version will be recorded against the patient’s record automatically, rather than the current practice of requiring staff to scan a paper PFML into the record. A state-wide design has been approved by the Clinical Excellence Commission. eHealth NSW is using new functionality from Cerner and has collaborated to mitigate gaps in their core PFML capability to meet Australian requirements. This presentation will include a demonstration of the design for NSW Health.

3:50 pm

——The importance of medication reconciliation at discharge
——Utilisation of electronic prescribing by pharmacists to assist in the preparation of discharge prescriptions
——Its impact on prescribing errors, medical staff satisfaction and patient flow

4:30 pm

CLOSING | Closing remarks from the Chair

4:40 pm

Networking drinks

8:30 am

Registration and welcome coffee

9:00 am

OPENING | Opening remarks from the Chair

9:10 am

—— eMed systems can reduce medication errors and hospital mortality but large-scale implementations are complex. Little is known about how user views of a new system change over time
——I n this study, we undertook interviews with nurses and doctors one week after implementation, then again at three weeks, six weeks and at six months post implementation
—— We found that as doctors and nurses became more familiar with the eMed system, benefits became more apparent to users. With more experience of the system, users identified several usability problems and new error types
——I nterestingly, reports of workarounds appeared only after several months of use
—— These findings have important implications for successful implementation of eMed systems, and indicate that an adaptive implementation and support program would be beneficial

9:50 am

—— The rate of medication selection errors pre and post implementation of ADCs was unchanged
—— An interface between the ADCs and our eMM system has reduced the rate to zero
—— Creating the interface was slow and difficult but worthwhile in the end

10:30 am

Networking and refreshment break

11:00 am

——Background on the implementation
——How we completed the implementation in sites from 5 inpatient to 650 inpatient beds
——What did we learn?
——What would we change if we had our time over?

11:40 am

The evaluation of eMM in paediatrics

Professor Johanna Westbrook, Director - Centre for Health Systems & Safety Research, Australian Institute of Health Innovation

12:20 pm

The implementation of eMeds provided an opportunity to enhance clinical decision support for glucose management beyond the constraints of the existing paper Adult Subcutaneous Insulin
Prescription Chart (ASIPC). eHealth NSW, in partnership with Sydney Local Health District, has developed Australia’s first clinical decision support innovation for all healthcare professionals providing a consolidated view of each patient’s diabetes management.

It provides a high level of clinical context, ensuring safe and consistent ongoing management throughout the patient’s hospital admission. User-centred design principles and engagement of a design focus group with a diverse group of clinical stakeholders has ensured that the design is clinician-led and end-user focused to ensure usability. The presentation will include a demonstration of the functionality, in partnership with Sydney Local Health District.

3:00 pm

Lunch and networking break

2:00 pm

MIMS commenced rollout of the TGA medicine name changes in 2016. These flowed through to our eMM system (MedChart).

These changes required extensive investigation into all facets of our clinical decision support.

Our strategy and lessons learnt will hopefully provide pragmatic and informative advice for future changes.

2:40 pm

  • NSW public hospitals are undergoing a rapid digital transformation in the medication management space with the rollout of the eHealth NSW electronic medical records programs for patients in hospitals including for ICUs and for medication management. In order to maximise the benefits realised from these programs it is essential that the service support models provided to the hospitals continues to mature and evolve to meet their ever changing business needs.
  • eHealth is expanding and integrating existing services in order to mature our customer’s digital experience. This process is allowing services to be transitioned from purely reactive services to predominately proactive ones, increasing the self-service options, and overhauling the process for creating and delivering clinical content to our supported applications.
  • Trust is a critical component in the successful uptake of support services and also allows the relationship between service provider and customer to be viewed as a working partnership. This trust must be driven by service delivery transparency which in turn requires effective use of appropriate communication channels to report SLAs, outages, and incidents that have occurred. These partnerships built on trust and open discloser will help foster a continuous improvement culture that leads to superior service levels.

In this presentation, Michael will describe how existing services are being expanded and integrated to allow the medication support model to be delivered in a more mature way.

3:20 pm

CLOSING | Closing remarks from the Chair

3:30 pm

Afternoon tea & End of Conference


Packages Price
Package(Two Days)$2795+GSTEarly Bird
Packages Price
Package(Two Days)$2295+GSTEarly Bird

* Hospital industry rate available – refer to pricing tab above

Book 3 delegates and receive the 4th delegate pass at no cost. To take advantage of this offer, call us today on 02 9080 4307 or email
Note: All delegates must be from the same company and register at the same time to qualify.




“Great over view of current position of eMM in Australia.”
Quality Improvement Officer, St Vincent’s Private Hospital

“Some great outcomes – fantastic to share with us.”
Nurse Educator, Alfred Health

“Lots of content provided in an engaging way.”
EMM Project Coordinator, Cabrini Health

“Good Practical presentations, with thought provoking issues.”
Manager – Quality, Strategy & Development Australian Medicines Handbook

“Lessons learnt from various sites can be used and coordinated for all the young eMM projects.”
eMM Design Manager, Western Sydney Health District

“A highlight was the presentations that gave us a view of where the future of eMM can take us and current experience in Australian Hospitals with implementation of eMM and primary robotics.”
Acting Chief Pharmacist, Princess Margaret Hospital


Rick Turner

Program Director, eMR Connect, eHealth NSW

Dr Gordon Laurie

Senior Staff Specialist, Princess Alexandra Hospital

Dr Sepehr Shakib

Professor of Clinical Pharmacology, Royal Adelaide Hospital

Dr Sasha Bennett

Executive Officer, NSW Therapeutic Advisory Group

Dr Andrew Walby

Director of Emergency Medicine, St Vincent’s Hospital Melbourne

Dr Magda Raban

Research Fellow - Centre for Health Systems & Safety Research, Australian Institute of Health Innovation

Nida Javed

Cerner Application Specialist, eMR Connect, eHealth NSW

Tim Tran

Senior Pharmacist, Austin Health

Melissa Baysari

Senior Research Fellow, Centre for Health Systems & Safety Research, Australian Institute of Health Innovation

Chris Turner

Director of Pharmacy, Echuca Regional Health

Bob Pearce

Project Manager, MedChart Project, HNE LHD

Katelin Piper

Clinical Nurse Educator, MedChart Project, HNE LHD

Professor Johanna Westbrook

Director - Centre for Health Systems & Safety Research, Australian Institute of Health Innovation

Aiden Shi

Cerner Application Specialist, eMR Connect, eHealth NSW

Alice Staciwa

Electronic Medication Management Pharmacist, St Vincent’s Hospital Sydney

Michael Turner

Medication Application Support Team Manager, Clinical Applications Support, Information Services, eHealth NSW

when & where

21 - 22 Mar 2018

Radisson Blu Plaza Hotel Sydney
27 O’Connell
Sydney NSW 2000
(02) 8214 0000

Book Accommodation with Lido Group
For your convenience Lido Group will manage your accommodation needs. Click here or call 02 8585 0808.


Still have a question?

Conference Manager
Lisa Hedlund

Sponsorship & Exhibition Manager
Samantha Lister
02 9080 4432

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