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Donella Piper is a lecturer in Health Management at the University of New England. She is a social scientist who also has a legal background.
Donella will be co-presenting a case study on “A Pilot Project Investigating the Potential Role, Impact and Regulation of Patient Advocates in the Australian Health Care System” at the 23rd annual Medico Legal Congress 2014, taking place on the 26th and 27th March 2014 at the Swissotel in Sydney.
In 2010, Donella completed her PhD at the Centre for Health Communication at UTS. Her PhD topic examined the role of legislation in facilitating consumer engagement in health care.
She has taught, researched and published in a variety of areas related to safety and quality including communication, patient-centred care, patient and consumer engagement, patient rights, health and medical law, incident management and the open disclosure of adverse events.
Her research interests include health law, medico-legal issues; client-provider communication; inter-professional collaboration; safety and quality, the open disclosure of adverse events, incident management, consumer and patient engagement.
As a former Non-executive Director of an Area Health Service, she chaired the Clinical Ethics Committee and was a member of the Medical and Dental Appointment Committee. She has also conducted a broad range of consulting work for health service providers and regulators.
Donella will also be sharing her insights on “The Role of Patient Advocates and Consumer Engagement in Improving Safety and Quality” in the post-conference workshop on Friday 28th March.