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Here you will find the relevant information and forms to complete for the event.

If you have any questions, please contact the Event Delivery Coordinator Simone Bechini


T: 02 9080 4344

Please ensure you read each section within this manual to ensure you meet the required deadlines.

We look forward to working with you in making this a successful event!

Monday, 3 June 2024


  1. Logo & Profile – Please send your EPS/AI logo and PDF brochure to
  2. Pass Registration – See the Pass Registration section below for further information.
  3. Public Liability Insurance – Please send to
    Exhibitors are required to provide evidence of their Company Public Liability Insurance (min. AUD $10 million Public). It is the exhibitor’s responsibility for ensuring that all equipment/materials brought onsite are covered by their own insurance
  4. Onsite Contact Details – Please send your main onsite contact details to



The exhibition will be open throughout the 2-day conference. For the full agenda and networking break times, please Click Here.



Monday 24 June 2024
6:30am – 7:15am

Please note an Informa staff member will be there during these times.



Monday 24th June
7:30am – 4:45pm

Tuesday 25th June
8:30am – 2:30pm

*** This may be subject to change. You will be sent final confirmed timings closer to the event.



Tuesday, 25 June 2024
2:30pm (after Lunch )

All exhibitors will need to be completely packed up and out of the exhibitions space by 5pm on 25/6/24.




Grand Hyatt Melbourne
123 Collins St , Melbourne , VIC , 3000
Ph: 03 9657 1234
Exhibition Room: Grosvenor Room (Level 8)
Conference Room: Mayfair ballroom (Level 8)

Accommodation is not included in your package. All attendees are required to book their own accommodation individually. Please Click Here for further information.

Complimentary wireless internet will be provided for all exhibitors. If you require a fixed line connection, please contact the venue directly:
Michelle Audrina
P: 03 9653 4667

View the Emergency Procedures and Emergency Map for Grand Hyatt Melbourne.



HEALTH INSURANCE SUMMIT will be set up with tabletop exhibition stands for 2024. Exhibitors must not exceed their allocated space. Please be sure to check that your stand will fit within your allocated space.

The following are provided for all stands free of charge:

1 x Trestle Table
2 x Chairs
1x Power Supply

All adapters and extension cables must be provided by the exhibitor. Informa/Grand Hyatt Melbourne will not be able to provide these on site.

All exhibitors must ensure their testing and tagging of electrical equipment is up to date prior to arriving for bump in and understand that if their items are not tagged and tested then penalties from the venue may apply.



It is your responsibility to book your courier for both delivery AND collection.

Materials can be sent to the venue no earlier than Friday, 21 June 2024

Please use the delivery label for ALL items being delivered. It is important you use the attached label as it is clearly marked with details for the event. If you choose to use your own label, items may be lost in the receiving dock at the venue.

All goods must be covered by proper customs documents – please mention it is a temporary exportation to avoid paying more taxes than expected. The venue will not pay any taxes/duties etc and will not accept any underpaid charges.

Remember – it is your responsibility to arrange for items to be picked up at the end of the event – items must be collected by the end of Wednesday, 26 June 2024. You must book the courier and ensure that your items are clearly labelled with your company name and the return address. Items left after this time will be disposed of. Please use the return label and print enough to apply one per item.




via Loading Dock on George Parade, Melbourne (accessed via Flinders Lane)
Contact Number: +61 3 9653 4829


The loading dock is located on George Parade which is accessible off Flinders Lane. As Flinders Lane is a one-way street please enter from Exhibition Street and you will then locate George Parade on your right hand side. See below map and images.

The loading dock is open from:
7:00am-3:00pm Monday to Friday
Access outside of these hours must be pre-organised with the hotel.

Loading bay dimensions are:

  • Height of loading dock from ground 1.5m
  • Width of loading dock, not including compactor room 6.75m
  • Height of loading dock, from top of dock to underside of roller door 2.8m
  • Height of loading dock roof at street entry 4.5m
  • Width of loading dock at street entry 11.65m
  • Distance from street gutter to face of loading dock 12.8m



Deadline to submit all passes – Monday, 3 June 2024


You are entitled to a certain number of complimentary registration passes per your agreement. If you are unsure how many passes you have used or what comes with your package, please contact Simone Bechini (

Delegate passes are for the conference with access to the exhibition hall and conference sessions. Exhibitor passes are for the exhibition hall.

Complimentary Passes

The primary contact from each company will receive a unique link to access the Visit portal where you can register your complimentary delegate passes and exhibitor passes for the in-person event.

  1. Click on your unique link; an access code will be sent to your email address. Only the primary contact’s email address will be given access.
  2. Click HEALTH INSURANCE SUMMIT under the Events area
  3. Click STAFF on the left-hand side navigation bar and register your complimentary passes

Speakers will automatically be registered by Rosie Hooley. Please do not use your delegate and exhibitor passes to register speakers.

Additional Passes

If you’d like to register additional passes over your allocation, please contact Simone Bechini (

Please click here to review Informa Connects events attendance code of conduct.



At Informa Connect, we have an ambition to become a champion of sustainability within our business and across the specialist markets we serve.

As part of our FasterForward programme, we have committed to a series of specific and ambitious goals and activities that, over a five-year period, will help us become an ever more sustainable, high impact business while supporting and accelerating change in our events.



Firstly we have put together a useful checklist for you to follow on how you can exhibit at our event more sustainably –

List broking companies sometimes email exhibitors claiming to have attendee data. This is false and we advise you to delete this as it is spam.


Our official suppliers are detailed within this exhibitor manual. These suppliers may contact you directly to confirm your requirements for this event.  You may experience other contractors pitching you for your business and advising you they are the preferred contractor, however, unless the company is included in the service providers list, then they are providing false information.

Informa Connect Australia is the nation's leading event organiser. Our events comprise of large scale exhibitions, industry conferences and highly specialised corporate training.

Find out more