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Health Insurance Summit

Australia’s Leading Event for Private Health Insurance Innovation, Policy, and Industry Insights

23 – 24 June 2025 | Crown Melbourne

BUY A PASS Register Your Interest Download Brochure

Early bird rate expires on 30 April 2025 // See Pricing below

overview

Welcome to the Health Insurance Summit 2025, Australia’s must-attend event for health insurance leaders, hospital leaders, policymakers, medical specialists and clinicians, and innovators in the health insurance industry. This dynamic gathering is designed to tackle the biggest challenges and explore the most exciting opportunities shaping the future of healthcare in Australia.

As the health insurance sector evolves, staying ahead means understanding and embracing change. At this year’s summit, we’ll focus on the latest health insurance policy updates and how the industry is responding, critical trends such as the growing emphasis on preventative care, the rise of digital health technologies, and the shift toward consumer centric models.

Who attends?

  • Private health funds
  • Private healthcare providers & hospitals
  • Public health providers & hospitals
  • Federal government
  • State government agencies and departments
  • Medical specialists and clinicians
  • Health services companies
  • Medical device companies
  • Consulting and advisory
  • Actuaries
  • Health insurance agents and intermediaries

To stay informed of speaker announcements, early bird discounts and the official agenda release register your interest below.

Register Your Interest

Speakers

Kate Williams

Acting Managing Director, Health Insurance, Australia, Bupa

Milosh Milisavljevic

Chief Customer Officer, Medibank

Ed Close

Chief Executive Officer and Managing Director, nib Group

Damien Mu

CEO, AIA Australia

Martin Stokie

Commissioner, Productivity Commission

Paul McBride

First Assistant Secretary – Benefits Integrity Division, Department of Health and Aged Care

Daniel Pole

Head of Public Affairs Melbourne, Ipsos

Dean Breckenridge

Chief Policy Officer, Ramsay

Dr Jennifer Coller

Director & Consultant Cardiologist, Connected Cardiology & Founder, PulsePoint Academy

Dr Sidney Chandrasiri

Executive Director Medical Services, Department of Health, Tasmania

Christopher Zinn

CEO, PHIIA

Adam Yasa

Head of Claims and Data Integrity, Phoenix Health

Prof Luis Prado

Director of Academic & program development, Australian Institute of Health Executives (AIHE)

Dr Rachel David

CEO, Private Healthcare Australia

Misael Valdes Triana

Chief Health Services Officer, Honeysuckle Health

Amy Villalobos

Chief Operations Officer, CBHS

A/Prof Daevyd Rodda

Orthopaedic Surgeon, Sunshine Coast Orthopaedic Group

Wes Self

Chief Operating Officer – Private Health Insurance, GMHBA

Andrew Matthews

Principal, Finity Actuaries

Andrea Caton

General Manager, Member Health Strategy & Planning, HCF

Helen Stevens

Chief Marketing Officer, GMHBA

Nicole Pritchard

Head of Health Programs, Digital Wellness

Greg Hall

CEO, Nexus Hospitals

Adj. A/Prof Leanne Boase

CEO, Australian College of Nurse Practitioners and Executive Director of Clinical Services, Luminar Health and Fullarton Clinic

Brett Long

CEO, Kieser Australia

Jane Cameron

General Manager Service Design and Business Development, St Vincent’s Health Australia

Professor Stephen Nicholls

Program Director of MonashHeart, Intensive Care and Victorian Health Hospital, Monash Health

Agenda

8:00 am

This session will include a series of short presentations followed by a breakout to more intimate roundtable discussions.

Each briefing will showcase innovative support programs, models of care, tools and therapies which can transform how people access healthcare and help improve their wellness.

The roundtables will be an opportunity to ask questions of the service providers about these complementary healthcare services and explore opportunities for partnership.

Brief 1: The implementation and success of digital mental Health: THIS WAY UP

Jane Cameron, General Manager Service Design and Business Development, St Vincent’s Health Australia

9:00 am

DAY ONE OPENING | Opening remarks from the Chair

Christopher Zinn, CEO, PHIIA

9:10 am

  • health adjusted life expectancy as a relative measure of Australia’s performance
  • how we can better leverage technology in health care
  • how we can deliver quality care more efficiently

9:40 am

Bupa industry keynote on private health in Australia

Kate Williams, Acting Managing Director, Health Insurance, Australia, Bupa

10:10 am

Shaping customer-centric healthcare: Medibank's vision for the future

Milosh Milisavljevic, Chief Customer Officer, Medibank

10:40 am

Networking Break

11:10 am

Navigating choppy waters – what does the future of private healthcare look like?

Dr Rachel David, CEO, Private Healthcare Australia

11:35 am

  • Private hospital reforms and the Private Hospital Health Check
  • Innovative models and flexibility in delivery of care
  • Enhancing product design and improving claims processing efficiency
  • Integrating emerging trends into value propositions and bringing it to consumers
  • Where will the industry go next?

12:20 pm

  • The longevity dilemma – longer lifespans and chronic disease rates are increasing claims costs.
  • Reframing private health for younger generations – becoming a proactive wellbeing partner attracting younger members.
  • Obesity and chronic disease prevention – implementing risk reduction programs to intervene early.
  • Making digital health a core offering – how personalised and accessible intervention programs can drive engagement, improve health outcomes, and create long-term value for both members and insurers

12:45 pm

Networking Lunch

1:45 pm

The evolution and future of short stay arthroplasty programs in Australia

A/Prof Daevyd Rodda, Orthopaedic Surgeon, Sunshine Coast Orthopaedic Group

2:10 pm

Chronic disease management: Update on research outcomes and facilitating early discharge post surgery

Brett Long, CEO, Kieser Australia

2:35 pm

  • The cost to maintain core policy insurance systems
  • Learnings from big projects
  • Navigating and responding to regulatory change
  • Responding to increasing consumer expectations around digital servicing
  • AI and the implications and possibilities for health insurers

3:00 pm

Networking Break

3:35 pm

  • The impact of AI and the importance of data to enable improvement
  • How do we integrate data to get better outcomes, more efficiency and less waste?
  • How can AI help with managing the vast amounts of data to speed up adoption

4:00 pm

What do consumers really want? Drawing on a variety of data sources, we will chart major shifts in the behaviours and attitudes of health consumers to help understand the current moment and some of the forces that have shaped it.

4:25 pm

  • How does preventive care drive better health outcomes and reduce costs? Exploring the role of early intervention, screenings, and proactive health management.
  • What makes value-based care models effective? Aligning incentives to improve patient outcomes and reduce unnecessary healthcare utilization.
  • How can data and analytics improve preventive care efforts?
  • What strategies encourage consumer participation in preventive and value-based care?
  • How do we measure success? Evaluating outcomes, adoption rates, and cost savings to scale what works.

5:10 pm

Closing Remarks

5:15 pm

Networking Drinks

6:30 pm

Networking Dinner

9:00 am

OPENING | Opening remarks from the Chair

Christopher Zinn, CEO, PHIIA

9:10 am

KEYNOTE |Perspectives from the Department of Health and Aged Care

Paul McBride, First Assistant Secretary – Benefits Integrity Division, Department of Health and Aged Care

9:40 am

Pushing the boundaries of what's possible outside metro centre – Delivering innovative care in a regional centre

10:00 am

  • Clinically – Patient demographics, disease prevalence, and treatment outcomes – How are these trends shaping the future of clinical priorities?
  • Care delivery – How are models of care evolving to address emerging healthcare needs? What strategies and innovations will be essential to ensure long-term sustainability and efficiency in the health system?
  • Technology – where are innovative solutions most needed and how can emerging technologies revolutionize healthcare, from prevention and early detection to patient engagement?
  • What is the role, purpose and function of private health insurance in all this? What should it be?

10:45 am

Networking Break

11:30 am

  • Patients and members – What immediate steps are needed to ensure that insurance products meet the diverse needs of future members while addressing affordability and accessibility?
  • Care delivery – What structural and operational changes are required to shift to innovative models of care? How can stakeholders align on these priorities?
  • Funding models – What specific reforms to funding structures and incentives will encourage efficiency, collaboration, and sustainable growth in the private health sector?
  • Collaboration and alignment – How can all stakeholders work together to drive meaningful change and implement the vision for the future?

12:15 pm

  • Growth strategies and how you engage members
  • Using data to better understand members and improve patient pathways
  • Supporting members to navigate the right path, at the best possible price, with good care
  • Getting the right balance between marketing and performance for growth marketing
  • Building the long term value proposition
  • Price vs value – how is your value elevating above just price?

1:00 pm

Networking Lunch

2:00 pm

  • Understanding the threat: Fraud, abuse, waste, and errors in health insurance
  • The spectrum of threats and how they are evolving
  • Managing the threat – The different systems and processes and how it can be handled as an ecosystem
  • Practical solutions to key challenges

2:30 pm

  • Current trends in preventive health
  • The impact of value-based care on insurance models
  • Challenges and Opportunities in the Preventive Health Space
  • Embracing integrated care models and investing in preventive services
  • Leveraging data, AI, and technology for personalized health management

3:00 pm

CLOSING INTERNATIONAL KEYNOTE | International perspective: How does Australia compare to elsewhere?

3:30 pm

Closing remarks from Chair

3:40 pm

End of conference

Sponsors

Pricing

Packages Price
Package(Two Days)$3399$2999+GST Early Bird Rate Early Bird Rate
Virtual Pass$3199$2899+GST Early Bird Rate Early Bird Rate
Extras Price
Workshop $550+GST
Networking Dinner $250+GST
Streamly Access Pass $150+GST
Packages Price
Package(Two Days)$2699$1999+GST Early Bird Rate Early Bird Rate
Virtual Pass$2599$1899+GST Early Bird Rate Early Bird Rate
Extras Price
Workshop $550+GST
Networking Dinner $250+GST
Streamly Access Pass $150+GST
Packages Price
Networking Dinner$250+GST
Extras Price
Workshop $550+GST
Networking Dinner $250+GST
Streamly Access Pass $150+GST
  • Early bird rate expires on 30 April 2025

Breakfast Briefings

Event Feature – Breakfast Briefings | INDUSTRY ROUNDTABLES

Monday 23rd June 2025

This session will include a series of short briefings followed by a breakout to more intimate roundtables hosted by a range of different organisations. These roundtables offer the opportunity for a deeper dive discussion with who can talk you through the various considerations, solutions and strategies that will be critical in delivering quality out-of-hospital care.

Some of the areas we may cover in these briefings include:

  • Hospital in the Home
  • Effective out of hospital care – models of care for success
  • Driving better member experiences
  • Data security and privacy
  • Tech transformations

Register your interest to join the discussion;

For more information, contact:
Danielle Newman
Senior Business Development Manager
E: danielle.newman@informa.com
T: +61 (2) 9080 4318

Networking Dinner

Monday 23rd June – Venue and timing TBC

Don’t miss out on one of the event highlights which is a sell out each year!

Book early to avoid disappointment.

* Please note, only paying delegates, sponsors and speakers are eligible to attend the networking dinner.

Sponsorship & Exhibition Opportunities

Reconnect and re-engage with your industry peers at the 22nd Annual Health Insurance Summit.

There are many opportunities for networking including social events such as the PHI Networking Dinner, networking drinks, refreshment breaks and lunches, making this not just a conference… but an all encompassing industry “experience”.

Event sponsorship or exhibiting will allow your organisation to:

  • Build relationships with potential and existing clients
  • Generate leads from a high-level, targeted audience
  • Close sales in a more personal manner than via phone
  • Demonstrate your product in person
  • Network with the industry
  • Build brand awareness

To see what is on offer please contact:

Danielle Newman
Senior Business Development Manager
E: danielle.newman@informa.com
T: +61 (2) 9080 4318

Testimonials

“The summit more than lives up to its name in terms of attendance by numbers and their seniority; in terms of the presentations that set and don’t just follow the broader agenda and in terms of the organisation, which leaves nothing to chance. It all adds up to a must-attend event”
– 2024 Delegate

“Congratulations on a summit that brought glimmers of what the industry can do. Thought provoking sessions and the chance to meet with participants across the industry. Very well organized and run”
– 2024 Delegate

“Breakfast briefing sessions were a great way to hear about a specific idea and connect with new people before the Summit formally commenced”
– 2024 Delegate

Event Code Of Conduct

We want everyone who comes to our events to have a great experience. This code explains our expectations and rules, which includes general good practice behaviour, and how to report anything witnessed or experienced that goes against them. Read our Event Code of Conduct here.

ConnectMe + Streamly

ConnectMe • Networking enhanced

All of our events utilise a bespoke dynamic smartphone app, ConnectMe – which guarantees attendees a premium event experience. Logins are sent prior to the conference commencement allowing you to check who’s attending, schedule in meetings and catch ups, participate in live Q+A and interactive polls, and much more. ConnectMe ensures you never miss a beat prior, during and post event.

 

Streamly • On-Demand video vault

Streamly is a new video platform from Informa Connect – hosting hours of session recordings from our events and more. Select the Streamly add-on at the checkout to receive year round access to exclusive On-Demand session recordings from all of our related healthcare events*. Login information will be sent post event. For more information visit our Streamly page.

* Note: In a minority of cases, speakers may request their sessions to be excluded from Streamly access.

Sustainability

Our Commitment to Sustainability

In Australia, we are committed to running our events in an environmentally and socially responsible way. Across Informa Connect we are focusing on the short and long-term sustainability impacts we have on customers and colleagues alongside the communities we work in.

We recognise that it’s not just about the way we produce our events and products but recognising that we have a role to play in providing a space to work in partnership together with our markets to inspire the sustainable development of the industries we serve.

To read more on our latest sustainability reports and Faster Forward initiatives – click here.

when & where

23 - 24 Jun 2025

Crown Melbourne
8 Whiteman St
Southbank VIC 3006
+61 3 9292 8888


SPECIAL ACCOMMODATION RATE
We have secured a special accommodation rate from $240* per room per night, room only, for conference attendees at the Crown Promenade for the nights of the 22-23 June 2025 inclusive.

To book this rate, click here.

* Room availability and rates are subject to availability and valid until 7 days prior to the event, unless sold out prior.
Book early to avoid disappointment.

contact

Still have a question?

General Information & Registration
Customer Service
+61 2 9080 4307
info@informa.com.au

Sponsorship & Exhibition Opportunities
Danielle Newman
+61 2 9080 4318
Danielle.Newman@informa.com

Speaking Enquiries
Frankie Brewer
+61 439 780 927
Francesca.Brewer@informa.com

Marketing & Media Enquiries
Paul O’Connor
Paul.c.Oconnor@informa.com

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