WELCOME TO THE EXHIBITOR MANUAL FOR 2ND ANNUAL CHRONIC DISEASE MANAGEMENT SUMMIT
Here you will find the relevant information and forms to complete for the event.
If you have any questions, please contact the Delivery Manager Francesca Dalan
E: operations@informa.com.au T: 02 9080 4343
Please ensure you read each section within this manual to ensure you meet the required deadlines.
We look forward to working with you in making this a successful event!
DEADLINES – Tuesday, 1 November 2022
- Pass registration
- Public Liability Insurance
- Logo and PDF Brochure
- Onsite contact details
Please send details to operations@informa.com.au
PASS REGISTRATION
Informa will be in contact directly to organise the Delegate/Exhibitor registrations which were included in your contract.
If you wish to order additional exhibitor or delegate passes, please contact Francesca Dalan directly.
VENUE DETAILS
Royal Randwick Racecourse
Alison Road, Randwick, NSW, 2031
T: 02 9663 8400
Exhibition Room: Ballroom
Conference Room: Ballroom
Please click here to view the venue H&S information.
YOUR STAND
Exhibitors must not exceed their allocated space. Please be sure to check that your stand will fit within your space. This is tabletop exhibition; no built booths are permitted.
The following is provided for all stands free of charge:
- 1 x trestle table
- 2 x chairs
- 1 x power supply
All adapters and extension cables must be provided by the exhibitor. Informa/ Royal Randwick Racecourse will not be able to provide these on site.
All exhibitors must ensure their testing and tagging of electrical equipment is up to date prior to arriving for bump in and understand that if their items are not tagged and tested then penalties from the venue may apply.
WI-FI
Complimentary wireless internet will be provided for all exhibitors. If you require a fixed line connection, please contact the venue directly: Roger Brassington, E: rbrassington@australianturfclub.com.au, P:
PUBLIC LIABILITY INSURANCE
Please be advised that you are responsible for ensuring that any equipment or materials brought by yourselves are covered by your own insurance. You should have Public Liability Insurance** to cover your attendance at the event. Please send this through to us by Tuesday, 1 November 2022.
**It is an Informa Group policy that all exhibitors provide their own Public Liability Insurance for a minimum of AUD $10 million, valid for the event duration. If an exhibitor is unable to provide their own, they can purchase temporary cover under Informa Australia for the duration of the event, at a cost of AUD $200 + GST. ***
EXHIBITION SET UP & BREAKDOWN TIMES
Exhibition Bump In
From 2:00pm- 4:00pm on Monday 21st November 2022. Final stand dressing is from 7:00am- 8:00am on Tuesday 22nd November.
Exhibition Bump Out
After Afternoon Tea (timing TBC) on Wednesday, 23 November 2022.
*Please note that these times may change, you will be informed closer to the event if this is the case.
All exhibitors will need to be completely packed up and out of the exhibitions space by 5pm on Wednesday, 23 November 2022.
VENUE & DELIVERIES
It is your responsibility to book your courier for both delivery AND collection.
Materials can be sent to the venue no earlier than Thursday, 17 November 2022
Please use the delivery label for ALL items being delivered. It is important you use the attached label as it is clearly marked with details for the event. If you choose to use your own label, items may be lost in the receiving dock at the venue.
All goods must be covered by proper customs documents – please mention it is a temporary exportation to avoid paying more taxes than expected. The venue will not pay any taxes/duties etc. and will not accept any underpaid charges.
Remember – it is your responsibility to arrange for items to be picked up at the end of the event – items must be collected by the end of Thursday, 24 November 2022. You must book the courier and ensure that your items are clearly labelled with your company name and the return address. Items left after this time will be disposed of. Please use the return label and print enough to apply one per item.
LOADING DOCK ADDRESS AND DETAILS
QEII Grandstand | Loading Dock
Gate 1 Alison Road, Randwick, NSW 2031
Please note Loading Dock hours of Operation: MONDAY – FRIDAY 0700 – 1500
The delivery label needs to be completed accurately in order to ensure the arrival and correct allocation of your goods.
If you intend to dispatch your goods via a courier from the Australian Turf Club after the event, it is important for you to:
- Bring a consignment note with you (note that TNT customers need a consignment note for every 8 items).
- Make sure the consignment note is completed correctly.
- Ensure that every package has a label with your return address and the number of items on it (e.g. package 3 of 5).
- Remove all obsolete labels from packages.
- Please keep your copy of the consignment note for your future reference and the tracking of goods through your courier company.
Goods are to be collected within 48 hours after the conclusion of the event.
Please Note:
- Please note that all goods / property brought into the Australian Turf Club by an exhibitor is done so at the sole risk of the exhibitor.
- The Australian Turf Club is not responsible for any damage to or theft from the event.
- Storage charges will apply for goods not collected after this time (48 hours after the event conclusion).
The Australian Turf Club reserves the right to dispose of any remaining goods one (1) week after the conclusion of the event. Disposal of any remaining good may incur a removal charge.
ADDITIONAL SPONSORED ITEMS
If you are sponsoring any additional items such as bags, lanyards, or any other items, Francesca Dalan will be in contact with you directly.
HOTEL ACCOMMODATION
To arrange accommodation please go to our website – here
We encourage you to book early to avoid disappointment.
Informa does not have a third-party hotel booking agency representing this event aside from the above links. If you are contacted to book accommodation by any agency, this is not recommended as they are unknown to Informa.
EXHIBITOR SUSTAINABILITY INITIATIVES
Click here for some ideas on how Exhibitors can be more sustainable at the event.
SPAM WARNING: List broking companies sometimes email exhibitors claiming to have attendee data. This is false and we advise you to delete this as it is spam.
SUPPLIER CALLS & EMAILS: Our official suppliers are detailed within this exhibitor manual. These suppliers may contact you directly to confirm your requirements for this event. You may experience other contractors pitching you for your business and advising you they are the preferred contractor, however, unless the company is included in the service providers list, then they are providing false information.
SPAM WARNING: List broking companies sometimes email exhibitors claiming to have attendee data. This is false and we advise you to delete this as it is spam.
SUPPLIER CALLS & EMAILS: Our official suppliers are detailed within this exhibitor manual. These suppliers may contact you directly to confirm your requirements for this event. You may experience other contractors pitching you for your busines and advising you they are the preferred contractor, however, unless the company is included in the service providers list, then they are providing false information.