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Written Communication Masterclass
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Written Communication Masterclass

2-Day Training Course: Advance your Writing Skills to the Next Level. Learn about writing at a deeper, more advanced, level & build this into your style so your stakeholders read & respond favourably to your messages.

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Key Learning Objectives

  • Recognise how reading has changed in this information age, and how to write accordingly
  • Assess your personality profile and how it affects your writing
  • Analyse the reading style of your reader to better tailor your writing style to their needs
  • Discover how build relationships rather than have them broken down by the communication process
  • Understand how to write business documents faster using the PWEF formula
  • Learn how to overcome writer’s block to improve your speed and productivity
  • Identify the basics of good page layout
  • Use neuro-linguistic writing tools to create relationships with your readers
  • Understand key elements of a powerful executive summary


About the Course

The art of business writing has changed over the last 20 years. Long phrases and jargon, the ‘business-ease’ that was the hallmark of business writing in the past has seen its day.

In business writing, less is most certainly more.

When we write we must engage the reader and encourage them into what is often a long document. Above all, a business document is a sales tool, and must be written with the reader in mind in order to create or enhance the all-important business relationship.

In order to do this, it is important to understand both ourselves as writers, and the readers of the documents we prepare. If we can’t know the reader, we must write for a whole-brain audience.

This course looks at the tools that help you communicate to specific readerships, and also the difficult whole-brain readership.

Using laptop based activities; you will practise your writing with feedback to help cement the theory from the day. This course has been described as “more than a writing course but an entirely new way of looking at the way we communicate”.


Laptops are required at this course. Participants must ensure they do not have company firewalls on their laptops which restrict outside internet suppliers. Check with your IT department if you are not sure.


Who Should Attend

This the advanced course in our written communication series. It follows our ‘Written Communication and Report Preparation program. It focuses on more advanced psychology concepts and utilises these concepts in the teaching of new skills and techniques in persuasive writing.

Those who would benefit from this course would have some prior appreciation of written communication and its importance in the corporate environment.

It’s relevant for those who want to improve their communication with stakeholders, whether they are colleagues, managers, customers, suppliers, clients or potential clients


Phil Dye

A CPD Course

Use this course to help fulfil your Continuing Professional Development (CPD) educational requirements to retain your professional/chartered status.

Contact your relevant association to learn how


Read his audience and catered to their needs knew his stuff
Manager Strategic Directions, GAA

Terms & Conditions

To read the training course terms and conditions read more here

Course Outline

Understand yourself as a writer

  • Understand your personality profile and how it affects your writing
  • Learn how others perceive you through your writing
  • Formulate a checklist to improve your written communication in line with your personality


Understanding others as readers

  • Understand the writing preferences of particular personality types
  • Create a checklist for when writing to particular types
  • Learn how to write for a ‘whole-brain’ audience


Develop an understanding of general writing trends and changes

  • Understand why and how reading has changed over the past 50 years
  • Learn to write with these changes in mind
  • Forecast possible future changes in business writing so as to be better prepared


Revise basic grammar, punctuation & page layout

  • Re-learn the basics of punctuation and grammar
  • Understand the importance and basics of good page layout
  • Establish what works when it comes to fonts, size and colour
  • Create a page layout formula for communicating to certain brain types


Develop a formula for speedy writing that works for your personality

  • Understand the ‘plan, write, edit, format’ writing formula
  • Learn how to write business documents faster using amendments to this formula that suit your personality
  • Learn to edit your work quickly


Overcome slow starts & writers block without a headache

  • Learn how to overcome writer’s block – the bane of all business writers
  • Use the unblocking tools that suit your thinking type
  • Practice unblocking skills


Understand the psychology of effective email writing

  • Learn the most up-to-date theories on email psychology
  • Understand what works and what doesn’t in emails and attachments
  • Use neuro-linguistic writing tools to create relationships between your business and potential clients


Practical elements, worked examples and problem solving

  • Put the writing theory into practice with tailored exercises
  • Understand how the theory applies to proposals, reports and emails
  • Receive practice and feedback in all of the above using laptop based exercises

On-site & in-house training

Deliver this course how you want, where you want, when you want – and save up to 40%! 8+ employees seeking training on the same topic?

Talk to us about an on-site/in-house & customised solution.


Still have a question?

Sushil Kunwar
Training Consultant
+61 (0)2 9080 4395

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