Informa Australia is part of the Informa Connect Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 3099067.

Choose Location

Register Your Interest


Talent Management and Staff Retention

2-Day Training course: An essential guide to attracting, developing, keeping and progressing your most important asset: skilled & passionate staff.

Melbourne | 19–20 March 2020

Register Your Interest Call me back Download Brochure



Recruitment of talented staff is a difficult and crucial component of organisational success, not to mention a costly one. Once you have the right people, developing them, challenging them and keeping them becomes a vital investment in your ongoing success.

Key Learning Objectives

  • Understand the two main streams of Talent Management and the rationale for both
  • Understand the organisational requirements for an effective Talent Management Program
  • Strategies to recruit and hire the right staff in the first place
  • Successful interviewing skills
  • Developing an effective induction or on-boarding process
  • Understand what motivates staff to leave or to stay
  • Develop strategies to better retain staff
  • Strategies to engage and develop staff
  • Strengthening the organisational environment to encourage retention
  • Developing an effective succession planning process

About the Course

This two day course is designed to introduce the concept of Talent Management and guide you through the process. Ensuring your organisation has the right people with the right skills in the right jobs at the right time is essential for organisational success.

Staffing is no longer a ‘set and forget’ activity. Organisations who don’t effectively manage the talent they have are destined to lose the good performers and keep the poor ones. A recipe for failure. Investing in talent management has a powerful and positive impact on productivity and profitability.

Whether your organisation defines Talent Management as a process affecting all staff, or one focussed solely on the high potential staff, this program ensures you develop practical strategies and tools to lower turnover and increase productivity.

Beyond reducing turnover, effective Talent Management speaks of an organisation’s commitment to hire, manage, develop, and retain talented employees, thereby, positioning your organisation as an ‘employer of choice’ and ensuring your appeal to the top talent available for future vacancies.

The workshop will draw on real scenarios from the participant group as well as case studies, practical examples and small group discussion.

Who Will Benefit

The program is designed for Human Resource and Learning and Development professionals, or other organisational leaders who are engaged in the Talent Management process.


Adam Le Good


“Outstanding! Adam is a talented communicator and made a complex and potentially dry subject extremely accessible, intensely stimulating, educative and fun!!! Commendable!!”

“Adam has amazing knowledge and the ability to share and let you understand it. I love listening to Adam. Never a dull moment. Extremely informative.”

“The facilitator was excellent. He was very entertaining yet informative and highly intelligent. The content of the workshop was relevant both to the workplace and life generally.”

Course Outline

The group will work through the program using their own organisational examples and a range of case studies. The two days will be full of practical experiences, small group discussion and instructor lead activities.


  • What is Talent Management?
  • The importance of Talent Management
  • Prerequisites for effective Talent Management

The two streams of Talent Management

  • Development of all staff
  • Development of high potential staff
  • The benefits and pitfalls of each method

The Talent Management process

  • Assessing the outcomes of the Strategic Workforce Planning process
  • What is the process for attracting new staff?
  • What are some of the pitfalls with the recruitment process?
  • What is the process for retaining existing staff?
  • What is the process for developing existing staff?

Practical activity:

  • Using their own organisation or a generic case study, participants will determine the requirement to upskill existing staff and the need to recruit new staff

Talent attraction

  • Creating the role
  • Organisation branding
  • Attracting the right people
  • Behavioural interviewing technique

Practical activity:

  • Participants will develop a range of behavioural interviewing questions for a new role (based on their current workplace needs or the generic case study


  • What are some of the issues with current onboarding
  • Developing an effective process

Practical activity:

  • Participants will work in groups to develop an effective onboarding process

Staff Retention

  • Why do staff leave?
  • Assessing the flight risk
  • What is the cost of staff turnover?

Developmental strategies for staff retention

  • Mentoring/coaching
  • Project work
  • Staff engagement
  • Professional development opportunities
  • Effective performance management
  • Career development

Practical activity:

  • Participants will work in groups to develop a retention strategy for their workplace or the generic case study

Environmental strategies for staff retention

  • Working conditions
  • Flexible family friendly working arrangements
  • Workplace pride
  • Recognition
  • Corporate social responsibility
  • Incentives and perks
  • Better leadership

Practical activity:

  • Participants will workshop some ways to improve their workplace environment

Succession planning

  • Career planning
  • Transitioning staff

Personal action plan

  • Individuals with develop an action plan to take back to their workplace to make practical and realistic changes to their current talent management practices

when & where

19 - 20 Mar 2020


On-site & in-house training

Deliver this course how you want, where you want, when you want – and save up to 40%! 8+ employees seeking training on the same topic?

Talk to us about an on-site/in-house & customised solution.


Still have a question?

Sushil Kunwar
Training Consultant
+61 (0)2 9080 4395

Get all the latest on Informa news and events

Informa Connect Australia is the nation's leading event organiser. Our events comprise of large scale exhibitions, industry conferences and highly specialised corporate training.

Find out more