Dr Sarah Cullen
With over 30 years of experience, Dr Cullen is a contracts expert having negotiated over $18 billion of contracts in various industries in Australia and globally. Sara has trained over 6300 professionals worldwide and published 19 books and 126 papers.
Sara is the founder and Managing Director of the Cullen Group, a boutique firm specialising in creating high-performance contracts and commercial relationships between buyers and sellers.
She is also a lecturer and Honorary Fellow at Melbourne University and Research Associate at the London School of Economics and Political Science. Previously, she was a National Partner at Deloitte in the consulting practice and the firm’s global thought-leader on outsourcing.
Sara has a PhD in contracts, a Master of Management (Technology), and a BSc in Accounting. She is also a Certified Mediator and Chartered Accountant (US).
Terry has over 27 years’ experience as a barrister and solicitor and in the delivery of courses on a variety of legal and commercial topics, covering a wide range of audiences.
After his studies Terry spend a period in the banking and finance sector advising banks on a range of financing transactions he entered legal practice working in the corporate/commercial areas. During this time in legal practice he was engaged in teaching at universities and he now mixes teaching with legal consultancy.
Terry’s legal practice has focused on business law, contracts and corporations’ law, and has been involved in providing advice on a wide range of business transactions. His clients have ranged from small businesses owned by individuals to large publicly listed companies.
Terry regularly advises the Asian Development Bank, World Bank and Governments’ on business law reform. As well as working in Australia and New Zealand he has worked extensively in South East Asia and the Pacific. This advisory work includes the provision of advice to governments on business law policy, design of reform programs as well as drafting legislative instruments.
Combining an exceptional legal mind with business experience, Terry’s courses are delivered with a very high degree of interaction with participants gaining an insightful view of how the law can be beneficial in their business.
Terry regularly provides courses for professional organisations, public and private sector clients, advising on topics such as contract law, legal compliance in the business sector and regulatory reform in financial markets.
Alana is the Legal Services Director of Encore Legal Pty Ltd. After several years in practice, Alana recognised that most disputes could and should have been averted before reaching lawyers. Therefore, she began training industry groups and revolutionised legal service delivery to adopt a more mentoring and consulting model.
Alana runs training courses in contract law, contract management and dispute resolution – recognising that up-skilling in these industries is a crucial part of service provision that has been long neglected by the legal profession.
The consulting and mentoring that Alana and her team offer to clients also includes advice on tenders, contracts, claims and disputes. Alana endeavours to impart knowledge, understanding,
systems technology and expert advice into industry to improve the standard of contract management to increase efficiency, promote good practice and minimise costly disputes.
Prior to the study and practise of law, Sean spent over 20 years in building and construction in various roles featuring project management. He ran his own successful building company in Melbourne for 7 years. Here he navigated contract and site management as well as dealing with planning and regulatory issues.
Over the last decade, Sean has focused on construction, procurement, contracts and general property and commercial law in both his studies and in legal practice. He has been “in-house” legal practitioner for a major ACT government directorate providing advice across all facets of operations, and dealing with infrastructure disputes for the latter part of 2012.
Sean teaches part time at both ANU and the University of Canberra law faculties, and is currently a director at the Society of Construction Law Australia. He has written awarded papers on the
role of “ethics” within the construction industry.
Dr Hugh Outhred
Hugh Outhred is the Managing Director of Ipen Pty Ltd, a company established in 1998 to provide independent perspectives on energy, society and the environment. Hugh holds a PhD in Electrical Engineering from the University of Sydney and is a Fellow of the Australian Institute of Energy.
Since 1988, Hugh has provided advice to governments, non government organisations, the electricity supply industry and private industry and delivered 130 training courses in 15 countries on electricity industry design and renewable energy integration for participants from governments, non government organisations, the electricity supply industry and private industry.
Hugh has contributed to the theory of electricity industry design since 1979 and to its practical implementation in Australia since the 1980’s. In 1985 and 1986, he was seconded to the government of New South Wales as an advisor on electricity competition and sustainability. In 1995 and 1996, he led a project for the National Grid Management Council to undertake electricity trading experiments to trial the proposed National Electricity Market trading rules prior to their formal implementation. In 1997, he was appointed as an inaugural member of the NSW Licence Compliance Advisory Board, a position he held until the Board was replaced as part of revised industry governance arrangements in 2001 and in 1998 he was appointed as an inaugural member of the Australian National Electricity Tribunal – a position he held until the Tribunal was replaced as part of revised industry governance arrangements in 2006. In 2008, Hugh was a Lead Author for the IPCC Special Report on Renewable Energy Sources and Climate Change Mitigation, which was published in 2011.
Hugh retired from the School of Electrical Engineering and Telecommunications at the University of New South Wales in September 2007 from the positions of inaugural Presiding Director of UNSW’s Centre for Energy and Environmental Markets and Head, Energy Systems Research Group in the School of Electrical Engineering and Telecommunications.
Hugh was a Fulbright Senior Fellow at the University of California Berkeley in 1994 and has held visiting positions at Massachusetts Institute of Technology in the USA, the University of Liverpool in the UK, the Universidad Pontificia Comillas in Spain, Roskilde University Centre in Denmark and Murdoch University in Perth. He has been a Board member of the Australian Cooperative Research Centre for Renewable Energy, an Associate Director of UNSW’s Centre for Photovoltaic Devices and Systems and a member of CSIRO’s Energy Flagship Advisory Committee.
Sandi has a unique ability to connect with, engage and enthuse her entire audience, irrespective of size, demographic or skill level. Exceptional communication and interpersonal skills, and leading-edge educational and learning technologies enable Sandi to inspire people to incorporate new behaviours and attitudes in their daily lives.
With over 25 years of professional experience in training and management, her primary goal is to help people learn, rather than merely tell them what to do. For the past 14 years, Sandi has
worked as a consultant and director of her own company, Knowledge-Able Pty Ltd.
Sandi is skilled in the areas of needs analysis, program design and development, customisation for individual clients and post-program coaching to ensure application of new skills and behaviours in the workplace.
Stephen is an earthing specialist, and has extensive experience in all earthing related works including design, audit and test in industries including generators, utilities, heavy industry, mining and rail.
Stephen began his career at BHP’s Newcastle Steelworks in 1987 as a trainee. In his 12 years with BHP engineering groups he worked in a variety of sites and fields including communications, process control and automation, MMI
In 1993 he graduated in electrical engineering with honours from Newcastle University. He later received his graduate diploma in business management from the same institution.
Following BHP, Stephen spent 11 years with Energy Australia’s safearth group (now called network earthing) in a range of roles including consulting manager. He is now a director and the principal engineer of Safearth Consulting, the independent business formed following Energy Australia’s withdrawal from the external market.
Stephen has extensive experience in earthing system management, design, audit and testing, lightning protection systems and induction risk management across a range of industries.
Stephen’s work with Safearth in a rail specific environment includes work on the Sunbury electrification project – providing general earthing consulting; at the Varsity Lakes rail project (an alliance including QR) in Queensland working with remedial design and commissioning; for Railcorp he provided distribution earthing design and augmentation; Stephen also provided rail induction, hazards and a signalling interference study for a rail line situated parallel to a 330kb transmission line for Transgrid and ARTC.
Michael Williams OAM
Michael is an energy professional with 40+ years of worldwide experience particularly in gas and LNG, most recently in Australia, China and Taiwan and. He has expertise in all technical and commercial phases of the gas and LNG business, and is acknowledged by industry experts, governments and government expert committees. He has proven abilities in technical design, project development, strategy and building and leading teams.
Michael is now an independent consultant. Was a non-executive company director of Epic Energy Holdings, a gas pipeline company, and is a member of the Panel of Experts of the Western Australian Gas Review Board. Previously he had a 33 year international career with Shell, culminating as Managing Director (Gas & Power) for the Shell Companies in North East Asia.
With vast experience working with governments, Michael has been acknowledged as a major influence in for changing China’s energy policy to import LNG and to utilise gas. Locally Michael had a 3 year secondment to the Western Australian Government as Development Director for the Department of Resources Development where he liaised, negotiated with and assisted senior ministers and policy developers.
Michael’s influence on the development of energy policy in China and in Taiwan was recognised by the Energy Working Group of APEC and by the associated policy development body, APERC (Asia Pacific Energy Research Centre, based in Tokyo). For a number of years he recommended and critique energy policies developed by APERC.
Michael was the inaugural manager of the onshore treatment plant of the North West Shelf LNG Project in Karratha, Western Australia, where he set up the organisation and managed the start-up and operation of the plant. As several innovative organisational concepts were pioneered, this involved complex, successful negotiations with unions to secure their buy-in, all against a tight timeframe.
Michael has a bachelor of engineering, with honors. He is also a fellow of the Institution of Chemical Engineers, the Australian Institute of Company Directors and the Australian Institute of Energy.
Michael was awarded an Order of Australia Medal by the Australian Government in 2015 for services to the LNG industry.
Richard is a private consultant in the field of natural gas market development with 40 years in the business and is interested also in the integration of commercial and environmental opportunities offered by the use of natural gas.
Richard was formerly with the Shell Group of Companies for 30 years. His final post was General Manager, Natural Gas and Project Development Manager for Shell in China from 1997 to 2001. His main responsibility was to develop a liquefied natural gas (LNG) import project, as well as sales and marketing of natural gas, in China.
Richard acted as the Shell delegate on the joint venture project committee of the Australian North West Shelf LNG project between 1993 and 1997. During that period he was also gained government experience in a part-time secondment to the COAG Natural Gas Taskforce (to develop a national gas regulatory regime) to coordinate and report on the deliberations of the Upstream Working Group. He served on the NWS Exploration Committee from 1985 to 1990.
Prior to that, Richard was involved in managing the application of onshore and offshore technologies for Shell’s own exploration and production program – the successful development of gas projects for base and peak load duties in the UK Southern North Sea gas province, gas and oil venture assessments in Russia, Kazakhstan and Turkmenistan, and deep-water gas and oil discoveries in the Philippines.
Richard has developed and currently facilitates an internationally recognised course on LNG and gas projects. He was formerly an occasional lecturer with the short course program of the University of New South Wales, School of Petroleum Engineering. Richard has a Bachelor of Science (Physics) and a Bachelor of Arts (Mathematics & Economics) from the University of Melbourne.
Craig Langford is director of MDQ Consulting which provides strategic and commercial energy advice to a range of upstream, industrial and power generation companies. MDQ Consulting specialises in the development of gas market business strategy, negotiation and execution of the full range of gas industry agreements.
MDQ Consulting’s project work has included:
Gas Price Reviews – Commercial settlement of an east coast gas price review, delivering over 10% additional contract value to the client
Asset Transactions – Sale of a client’s PNG upstream gas interests to a major international oil and gas company, $3m over the prevailing asset book value, farm down of Australian oil and gas interests and gas supply and transport portfolio due diligence for an intermediate gas fired power station transaction
Project Commercialisation – Gas marketing for upstream clients in Queensland and Victoria; Marketing of pipeline transportation and gas storage services; and development of new gas supply and transportations models for low merit peak power stations across eastern Australia
Strategic – Development of gas market and company growth strategies for upstream and major downstream companies
Prior to MDQ Consulting, Craig worked for over 12 years at Santos in a number of senior strategic and commercial roles. During the last 5 years, he was responsible for leading the commercial activities for Santos’ east Australian gas business. This has provided him with a unique ‘hands on’ experience of being an industry leader during major developments in the east coast gas market.
As member of the Santos’ commercial executive team, Craig’s east Australian gas responsibilities involved long term strategy development, gas marketing, short term operational management, major contract price reviews, gas tolling/swaps, joint venture management, and business development.
Craig was also responsible for Cooper Basin, eastern Queensland oil infrastructure and third party access and management of Santos’ retail and wholesale trading business in Victoria.
Craig’s experience also included negotiating and documentation of 60+ joint venture, operating, LNG sale, gas transportation, LNG technology licensing and new company agreements, associated with Santos’s investment in the $8b Bayu Undan/Darwin LNG project.
Craig has in depth operational understanding and market experience across the Australian gas industry and has represented Santos and APPEA on a number of government and industry groups, including APPEA’s representative on the Gas Market Leaders Group (responsible for development of the wholesale spot markets in Sydney and Adelaide) and a Santos committee member on the South Australian branch of the Institute of Energy.
He holds a Bachelor of Engineering from the University of Queensland and Masters of Business from QUT.
Dale boasts an impressive 58 years in the international maritime industry.
Dale had 20 years’ experience as a seafarer. He was master, new building superintendent and acting marine superintendent for the last 7 years with a British company based in Hong Kong.
After leaving the sea Dale spent 11 years as a Queensland shipwright surveyor, examiner of state marine qualifications, port pilot and harbour master. In 1984 he joined Howard Smith Industries where he became CEO of their towage and salvage businesses.
During the past 15 years he has advised port authorities, port companies and regulators on towage and pilotage pricing issues, taught off-shore navigation and maritime law and provided shipping casualty expert advice.
Dale is a member of the Australian Maritime Safety Authority’s advisory committee, and is Executive Chairman of the National Bulk Commodities Group
Peter is a dynamic corporate trainer with 25 years experience in the field of personal and professional growth. Graduating with a double degree in Law and Commerce, Peter worked in the corporate world for 10 years before training in the Hoffman process. This internationally accredited psychotherapeutic program offers extraordinary potential in assisting individuals toward positive life changes.
Peter subsequently established a private consulting practice in Sydney, developing cultural change programs for groups and organisations. In doing so, Peter began to facilitate organisation change, and became keenly aware that change often fails due to ineffective communication and role modeling by leaders. Good personal leadership drives effective corporate leadership that in turns drives a productive and constructive culture.
Having seen, first-hand and consistently, the importance of effective leadership to successful organisation change, Peter now specialises in individual leader development. “Whenever I see outstanding corporate performance I see outstanding leadership”.
An engaging presenter, he focuses on observable and measurable change across the full complement of executive behaviours: effective communication, persuasion and influence, vision and goal setting, team building, performance management, conflict resolution and mediation.
Through his experience as a personal development consultant, Peter is skilled at perceiving potential obstacles for new and developing leaders and helping those individuals renounce and overcome those behavioural challenges. Peter’s perceptions are verified through his qualified use of tools including Human Synergistics LSI, Emotional Intelligence, the Enneagram and DISC. He uses these instruments to raise awareness, understanding and growth. Peter’s programs empower individuals and groups to surface, discuss and resolve root causes of unhelpful behaviours, including resistance to change, team dysfunction, and poor motivation.
Peter’s consultancy work involves mentoring, coaching, and delivering workshops with senior management, in which he imparts skills that senior executives can then pass on down the line. His engagements have involved a variety of workplaces. Clients range from new companies keen to begin their initiatives with clear goals and behavioural implementation pathways, to organizations where the culture is entrenched and suboptimal behaviours seem intractable. Peter has worked with a variety of NGO’s and assisted their Boards and their Executive in developing strategy and structure for their ongoing operation. Peter has also been working for some years in the resource sector, which has led him to focus on safety leadership and the importance of cultural norms and individual personal responsibility. He is particularly interested in the link between ones’ beliefs and thinking and ones’ behaviour. This has led to significant improvements in the safety records of the companies for which he works.
Peter has clients across a wide spectrum of industry, both in Australia and internationally. He is currently involved with the Resource Sector, Government agencies, small business, NGOs and multinational corporations including Anglo Gold Ashanti, Banker Trust, Westpac, AAMC, Exxon Mobil, NSW Department of Education and Training, Liverpool Hospital, Pillar Administration, Leo Burnett Australia, St Anthony Family Care, The Holdsworth Community Centre, Northcott Society and L’Oreal Australia.
Scott Thomson is a geologist with over 40 years experience in the coal mining and energy industries. He has held leadership roles in industry and has worked as a consultant to the Unconventional Gas, Coal Seam Gas (CSG) and
coal mining industry for the past 20 years. He has been a managing director of a leading directional drilling service and technology supply company, and a Research Leader in coal seam gas associated with a major Australian CRC.
Scott is Managing Director of CoalBed Energy Consultants (www.coalbed.com.au), which provides project management, technical services, business development, due diligence and consulting services in unconventional gas, coal mining, CBM (CSG), Coal Mine Methane (CMM), drilling, fugitive emissions and related areas. CoalBed counts in its client list all of the major mining companies in Australia, and many CSG players. Scott and his son Duncan have developed popular training courses in Unconventional Gas, Coal Mining Fundamentals, CBM Fundamentals, CBM production and completion, and drilling which have been delivered to a range of clients in Australia and overseas.
CoalBed have developed unique skills in the evaluation of fugitive emissions from shallow open cut mining operations and act as Estimators for companies reporting to the National Greenhouse Officer for Carbon Tax compliance. The company also manages surface to inseam directional drilling programs for geological exploration and degasification, and have developed expertise in the use of directional drilling data for improved geological modelling.
Scott has worked in most of the major unconventional gas basins throughout the world, and assisted with technology transfer of advanced directional drilling technology into emerging markets such as China, India, South Africa, Central-Asia and Eastern Europe. Recent related experience includes developing projects in Indonesia, Mongolia, Kazakhstan, South America and Southern Africa.
Scott is the author of a number of papers that have been published in a range of journals and proceedings, and was also a co-recipient of the prestigious Stefanko Award for best paper at the 2007 SME Conference in Denver, CO, USA for a paper titled “A Petroleum Industry Approach to Coal Mine Drainage”.
He holds a BSc in Geology from the University of Newcastle, an MSc in Geology from the University of New England and an MBA from Deakin University. He is a member of the Geological Society of Australia and the Society of Petroleum Engineers.
With over 28 years’ experience in research, consulting and training Isabel conducts numerous corporate programs and one‐on‐one coaching in leadership and communication for private and corporate clients.
University trained and with an extensive background in performing arts, Isabel has credentials, experience and accreditation in presentation skills, behavioural styles, interpersonal communication and visual credibility.
Isabel has also been trained in the USA in internationally recognised principles of influence and persuasion. Isabel applies these principles to her content and processes as they are critical to effective leadership negotiation. Isabel also incorporates learnings and insights of Neuro Linguistic Programming (NLP) into her training and consulting. She is an accomplished public speaker and is vice‐president of the National Speakers Association of Australia (NSW).
She is a communication specialist who is an entertaining and compelling presenter, effectively engaging her audiences and leaving them enthused to take personal action to enhance their leadership, persuasion and negotiation skills.
Isabel has been a consultant to The Dept of Foreign Affairs and Trade training SE Asian trade commissioners and senior members of the Ministry of Education in China. Her current clients range in size from one‐person businesses to large merchant banks. Current clients include Ernst and Young, Dept of State and Regional Development, Swiss RE, Macquarie Bank, WorkCover Authority, Global Medical Solutions Australia and LJ Hooker.
Course attendees benefit directly from the ‘take‐away’ useful skills they learn. Isabel ensures that her workshops are practical, interactive and produce change‐oriented outcomes. She is passionate about helping her client’s project confidence, credibility, competence and personal power to achieve success in leadership.
Alan Fell is a UK-based and internationally recognised & respected specialist in the subject of Strategy Management. He brings a special focus on both the development and usage of the Balanced Scorecard (the #1 strategy management tool) and the challenges of successfully implementing the chosen strategy of the organisation.
After a successful career at senior executive level with a major UK Bank, Alan has operated as an independent management consultant and trainer for the last 20 years, helping organisations and individual training delegates to improve their strategy management capabilities. During this period, he has run well over 400 training programmes / workshops.
During this 20 year period, Alan has focused primarily upon both the Middle East and SE Asia markets, but also covers engagements in the UK, North America and Australasia, with his work encompassing a wide range of industry sectors. He has extensive experience in consulting, at executive level, with organisations as they address the challenges of successful strategy management.
Alan brings a pragmatic and disciplined approach to his subjects and carries a firm conviction of the importance of management ownership to both the processes and cultural aspects of achieving successful strategy execution.
In total, Alan has more than 30 years of direct experience in all aspects of strategy management, and is keen to share this vast experience with his delegates.
He is a Senior Associate of the Balanced Scorecard Institute (www.balancedscorecard.org) and runs many of the Associates public training and in-house engagements especially in the Middle East. In addition he is also a member of the Beyond Budgeting Round Table (www.bbrt.org) bringing a fresh approach to the challenges of executive management philosophy.
John Cleary has delivered solutions as a Consultant, Trainer and Facilitator in Australia, New Zealand, South East Asia and Africa for more than 20 years. John has worked for many public and private higher education providers and has an extensive client base beyond higher education.
John highly values the higher education sector and its role in equipping Australians for employment in the digital age and driving vital export earnings. He also appreciates the value of strategic planning for the inevitable consequences and disruption of the new funding model.
Annette is a Chartered Engineer and a fracture mechanics expert with more than 20 years’ experience in structural integrity assessments and the application of API579-1/ASME FFS-1 to assess Fitness-For-Service in industrial plants. These assessments cover engineering components related to power, petrochemical and other engineering plants.
Her main line of work involves the application of assessment procedures to calculate maximum tolerable flaw sizes and/or time-to-failure under cyclic load or high temperature exposure. Assessments are also typically carried out in connection with fitness-for-service investigations involving corrosion, fracture, creep and/or fatigue.
Annette has an in-depth knowledge of assessments, particularly related to welds, using BS7910 “Guide on methods for assessing the acceptability of flaws in metallic structures”. Annette is also familiar with other assessment procedures such as API579, R5/R6 and with pressure vessel design codes (PD5500 and ASME). Annette is extensively involved in making recommendations for mechanical testing programmes such as fracture toughness testing and measurement of welding residual stresses.
Annette has extensive experience in finite element stress analysis (FEA) and has analysed a large range of both linear and non-linear components (plasticity, thermal and contact). FEA in structural integrity is typically carried out to determine stress intensity factor solutions and/or applied stresses for input into the engineering critical assessment. She has also extensive experience in performing corrosion assessments using FEA and has published several papers on the subject.
A recent selection of major projects Annette has been involved in includes:
- Life assessments considering creep and fatigue crack growth in power plant components
- Fitness-For-Service assessments of pressure vessels in petrochemical plants
- Structural integrity assessments of cyclic loaded components in low cycle fatigue
- Integrity assessments of penstock in a hydro power plant
- Examination of cracking in a generator rotor from hydro-electrical power plants
Passionate about people, curious about behaviour, Andrew Lee has extensive experience of over 30 years as a management consultant, trainer, facilitator and coach throughout Australia, New Zealand and South East Asia, with a great deal of expertise in adult learning approaches.
After early employment in construction and mining, Andrews’s career interests led him to Europe where he worked in the Entertainment and Hospitality industries, and explored the art of stone masonry as an apprentice in France and then to China where he worked at the Red Cross Hospital as a Doctor of Traditional Chinese Medicine. He then returned to Australia to study.
During study and a period teaching computer skills and working as a volunteer with unemployed youth, in 1991, Andrew made the transition into corporate training and since then has facilitated a diverse range of behavioural and attitudinal trainings throughout South East Asia, Australasia and the Middle East, while continually educating himself and building his knowledge base. Andrew’s near obsession with quantifiable results and learning transfer, along with his experience with diverse cultures and people with varying educational backgrounds, has led him to develop a pragmatic training style that produces measurable and sustainable results.
Andrew now works internationally as a keynote speaker, facilitator and coach. His unique ability to engage with audiences from all walks of life and present a message that cuts to the core of the issue at hand leaves his audiences inspired, thoughtful and entertained.
Andrew’s familiarity with technical thinking has enabled him to create a niche in assisting technically trained professionals make the move into management and leadership roles – translating complex theory into easily understood examples and stories inspires his audiences to take a fresh look at the problems they may be confronted with.
Andrew has also developed groundbreaking work in developing curiosity. A precursor for problem solving, learning, creativity, engagement and intrinsic motivation, curiosity is rarely employed as much as it should be. Developing a team’s Curiosity Quotient provides a springboard to solving most workplace problems. Curious by nature and always looking for more effective ways to engage, explain and educate, Andrew focuses on cultivating curiosity as a catalyst for learning, problem solving and change. In 2010 he delivered a plenary on “Cultivating Curiosity” at the International Conference on Thinking in Kuala Lumpur and in 2013 attended an Adaptive Leadership Program at the Kennedy School of Management, Harvard.
With his focus on performance, Andrew has run organisational development programs that deal with change, culture, leadership, management and an array of interpersonal skills including communication, presentations, conflict resolution, collaborative goal setting and giving feedback. The universal nature of his work has enabled him to achieve success in a broad range of industries including, finance, oil and gas, IT, mining, education, creative, public sector and NFP.
While Andrew offers a range of common one or two day programs a large part of his current work is spread out over longer periods and has the look and feel of intensive coaching.
Andrew has a Certificate IV in training and assessment, is a master practitioner of Neuro Linguistic Programming (NLP), has a Diploma of Traditional Chinese Medicine and is currently completing an MBA.
Benedict Stanberry is a British consultant and academic who researches, writes, teaches, coaches and consults around the world on the subjects of healthcare strategy, management and leadership.
Ben began his career as a medical lawyer and became a healthcare management consultant in 2001. Shortly afterwards he was diagnosed with advanced colorectal cancer, from which he was given only a 30 percent chance of survival. Upon his recovery he served as the interim chief executive of a Brussels-based healthcare NGO and as an elected politician in south-west London, where his responsibilities included overview and scrutiny of healthcare services. From 2006 to 2009, as a director of a private healthcare company, Ben helped establish a new model of cancer care for England.
Ben is presently the Principal of IHLM in Oxford and – together with his faculty colleagues – works with healthcare managers and leaders in both the public and private sectors in the UK, Middle East, Asia and Australia.
Joe is a former CIO, as well as a former operations and development leader in various ITC providers. Joe’s experience of being on both the buy side representing customers, and the sell side representing suppliers, enables him to have a “two sides of the coin” view of projects and contracts and allows him to reach outcomes that are mutually beneficial to both parties, and ensuring success and sustainable relationships.
Joe has provided expert advice and trained over 1300 professionals on ICT systems strategy, outsourcing, strategic contract management and governance with subjects that include; service level agreements, ICT and Cloud, tendering and contract management across Australia, New Zealand, Middle East and in the Asia Pacific region. Joe holds a Master of eBusiness and has previous taught at Monash University.
Professor Peter Moore
Professor Peter Moore is a senior oil and gas executive and has over 30 years of industry experience in large operating companies, including ExxonMobil and Woodside Petroleum Ltd.
He is a successful explorer, being involved in numerous hydrocarbon discoveries throughout Australia and overseas, with the most famous being the giant Pluto gas discovery that resulted in a $15B LNG development and the giant Calliance discovery that will underpin the planned floating LNG development of Woodside’s Browse fields (both while VP Exploration Australia at Woodside).
Professor Moore was the Executive Vice-President for Exploration from 2009 to 2013 for Woodside Energy Ltd (Australia’s largest dedicated oil and gas company) where he led the company’s worldwide exploration efforts with an annual budget of roughly $0.5B. Prior to Woodside, he was head of Global Studies for ExxonMobil in Houston.
Professor Moore joined the Curtin Business School (CBS) in April 2014 & works part time as Professor & Executive Director Strategic Engagement. As part of his role at the Curtin Business School he is involved in reviewing the Faculty’s strategic plans, as well as developing CBS’s relationships and partnerships with key interest groups including industry, government and research bodies both in Australia and overseas. With Professor Moore’s prior experience, he is also helping guide Curtin University’s strategy around oil & gas.
Ian Colley is Owner and Director of make stuff happen, a consulting practice specialising in change and learning. He commonly deals with ‘tricky’ issues – building common ground between multiple stakeholders, solving difficult problems, creating clarity about uncertain futures, and team development. Ian is an expert facilitator who has honed his craft through the design and facilitation of hundreds of projects in business, government and community settings. He has an infectious enthusiasm for collaborative approaches to business and community development.
His confidence comes from a rich background in senior public policy roles, along with hands-on experience in ambitious practical reforms. Before setting up his consulting practice in 1996 he was a senior Ministerial advisor on education and training, then Program Director for the Dusseldorp Skills Forum. One of Ian’s projects won the Global Best Practice Industry Education Partnership Award, another project won a Premier’s Public Service Award.
Ian teaches training and leadership courses at the University of Technology, Sydney and holds the Certificate IV in Training and Assessment. Clients have included organizations such as ING, IBM, Reserve Bank, Clayton Utz, Legal Aid, American Express, Brambles, Department of Housing, State Rail, Fairfax, Department of Family and Community Services, Sydney Water, Ageing and Disability, Department of Education and Training, Telstra, TAFE, Tourism Australia and Westpac.
He has designed and developed his own courses in facilitation, and delivered these to numerous clients such as NSW Premiers and Cabinet, Sydney Water, Legal Aid NSW, , NSW Industry and Investment, Ogilvy, SA Department of Primary Resources, St Vincent de Paul Society.
Ian has also chaired a number of long-term community and stakeholder liaison groups including for the Barangaroo Development Authority, Taralga Wind Farm, Orica, and Sydney Ports.
Ian is a Certified Professional Facilitator with the International Association of Facilitators, and a leading member of the Sydney Facilitators Network.
Richard has over 31 years experience in the mining industry and holds a PhD and a degree in Mining from the Royal School of Mines, Imperial College, London.
He worked for several years for Datamine, initially as a consultant and then as general manager, helping produce advanced modules such as stratigraphical unfolding and mining zone modelling. Richard’s experience also includes working for small technical consultancies and as an individual consultant. In those roles he has been involved in many mining projects, and in commodities including gold, nickel, iron, mineral sands, lead, zinc and coal.
Richard’s field of expertise is in the practical application of technical software and hardware to mining, particularly in mine design, resource and reserve modelling, geostatistics and grade control.
Damian is a full-time lecturer at Macquarie University, teaching postgraduate students skills in Information Security Management, Cybercrime & Cyberterrorism, and Information Warfare. He is a professional with over 15 years’ experience specialising in Information Security strategy and implementation (ISO and other Open Systems), Penetration testing, vulnerability analysis and risk analysis, Educating and mentoring in Computer Forensics, Cybercrime and Information Warfare.
His practical and theoretical topics include:
- Cryptography, cryptanalysis, steganography, including certificate and key management;
- Systems and Network management;
- Security and Network Infrastructure
- Cloud, Virtualisation and Software Defined Networking
- Advanced networking (protocols, designs);
- Hardware and network forensics;
- Physical and logical systems
- Operating systems programming and security programming.
Damian continues to develop courses for and taught postgraduate students for the Department of Computing. He also facilitates internal training programs for various public and private sector organisations across when required.
Inderpal is a Chartered Accountant with more than 15 years’ experience in the resources sector. He is Managing Director of Singh Oil & Gas Consultants which is a specialist consultancy providing audit services to the oil and gas industry.
Inderpal has been involved in the audit of some of the largest projects in Australia including the North West Shelf, Browse, Wheatstone and Ichthys. He has also undertaken various audit assignments in Africa and Asia representing international oil and gas companies. This has involved leading teams of international auditors from around the world.
Prior to starting his own company, Inderpal has held the role of Financial Controller at Tribune Resources at a time when the company was transforming from a junior explorer to a highly profitable producer. Inderpal spent a decade in academia holding the position of Associate Professor of Accounting at the University of Western Australia until late 2014.
Prior to UWA, Inderpal worked at Curtin University. The academic roles involved both teaching and research in accounting and auditing. This teaching experience has been invaluable with regard to running various training and short-course programs for the oil and gas sector. Inderpal is currently a member of the Adjunct faculty at the University of New South Wales in the MBA program.
Inderpal is a graduate of the University of Western Australia with a BCom(Hons) and has a PhD from Curtin University. He is an active member of the Institute of Chartered Accountants Australia and New Zealand.
Mal has extensive experience in power plant commissioning, training, operations and Permit to Work (PTW) systems over the last 30+ years. This had included the full range of conventional power plant types and configurations, from large PF-fuelled supercritical and subcritical generating units, to multi-fuel circulating fluidised bed and reheat backpressure turbines, as well as gas/diesel-fuelled gas turbines, combined-cycle, cogeneration and geothermal power plants.
Mal has undertaken a wide range of roles including an operations commissioning lead supervisor, PTW manager, training coordinator, commissioning engineer, shift manager, unit operator, PTW officer, HV switching operator and trainer/shift mentor/ workplace assessor. He has also been an operations consultant, where he has developed operating procedures and operator training manuals.
He has faced unique challenges such as becoming the commissioning manager for a hot fractured rock geothermal pilot power project where he also conducted extensive training and assessment for both project engineering and operating personnel. Mal continues to provide consulting support for this and other associated projects.
Mal’s qualifications include a certificate IV in training and assessment TAE40110, diploma of ESI Power Generation UEP50206 (Operations), certificate IV in management and team based leadership, diploma in electrical engineering and an electrical fitter’s trade certificate. Mal is also a high risk work assessor for boiler and turbine plants.
Dr Judy Stubbs
Dr Judy Stubbs has 30 years’ experience in strategic planning and policy development, social and economic impact assessment, planning for affordable housing and social infrastructure, program evaluation, community engagement and the arts.
She is an internationally acknowledged expert in research, consultation, planning and development of innovative affordable housing solutions in diverse housing markets and jurisdictions, and has undertaken successful projects for a wide range of local and state government bodies, private and community sector clients and PPP consortia. Working from a strong academic and evidence base, she specialises in developing and implementing practical, feasible strategies tailored to specific market and regulatory contexts.
Dr Stubbs regularly provides expert evidence on the social and economic impacts of diverse development proposals in Australian jurisdictions, including the NSW Land and Environment Court, NSW Supreme Court and the Victorian Civil and Administrative Appeals Tribunal.
Dr Stubbs holds an inter-disciplinary PhD in housing policy, land economics and planning law from RMIT Melbourne (Faculty of the Constructed Environment). She currently holds, or has held a number of honorary positions, including Chairperson of the Illawarra Legal Centre, Board Member of the Property Council of Australia (NSW), and is a Full Member of the Planning Institute of Australia.
John holds graduate and post-graduate qualifications in Civil Engineering and Economics. He is an expert in the application of economic and econometric modelling and high-level statistical analysis.
John has expertise in estimating and economic modelling on major infrastructure projects, affordable housing developments and major urban renewal projects in NSW, Western Australia and Victoria. This includes preparing businesses cases and feasibility analyses; and preparing cost benefit analysis under Treasury Guidelines to justify major projects, including identifying and assessing lifetime private, social and environmental costs and benefits using accepted discount cash flow methodologies.
As a Partner at JSA, John specialises in social and economic impact assessment, economic modelling and the development of economic frameworks for local and State Governments, most recently in relation to major urban renewal areas and greenfield developments where there is significant land value uplift arising from up/rezoning, and land and infrastructure improvements. His economic frameworks, and practical application of these in calculating land value uplift and determining reasonable apportionment formed the basis of policies adopted by leading local government authorities in this important policy area.
Prior to joining JSA, John worked as Professional Engineer and Project Manager on high profile Public Private Partnerships including the Western Sydney Orbital (M7), Eastern Sydney Distributor, Sydney Harbour Tunnel, Illawarra Waste Water Strategy, Illawarra Water Filtration Plant and South Coast Rail Electrification.
Narayan van de Graaff
Narayan van de Graaff is a highlyskilled management consultant, with over 30 years’ experience in human resources and management consulting. During that time, he has designed and delivered courses in preventing bullying and harassment for various organisations in the private, public, educational and non-for-profit sectors.
In various workshops that Narayan delivers, such as Dealing with Difficult People, Crucial Conversations, and Getting Win-Win Outcomes, he discusses ways to effectively deal with bullying behaviours.
Narayan recently delivered a presentation to around 150 managers and lawyers in Legal Aid. The topic was ‘Developing a Culture of Respect’, and he highlighted the prevalence of bullying and harassment in the workforce and its consequences, as well as options and preventative measures for minimising its occurrence.
In addition, Narayan regularly delivers training to councillors and mayors, in which he highlights the need to effectively address any bullying and harassment that occurs amongst councillors and within councils. He emphasises the need for councillors to examine their own behaviours, and gauge whether they partake in bullying or harassment behaviours with each other, staff or the community.
Lachlan McKerrow received his BE(Elec) from the University of Newcastle, Australia in 1993. Following graduation he worked in heavy industry where he gained experience in the design, installation and commissioning of power and control systems associated with large bulk material handling plants.
Lachlan joined Ausgrid (formerly Energy Australia) in 1999 and gained experience in all aspects of earthing systems, both within Ausgrid and through external consulting work. His primary focus was the Major Substation Earthing review program which assessed all of the major substations in the Ausgrid franchise in a 15 year period. Externally he worked on projects ranging from mining, aluminium smelters and the instrumentation earthing for the replacement reactor at ANSTO in Sydney.
Lachlan is now a senior engineer with Safearth and has significant experience presenting the Safearth earthing design training courses. His primary area of interest is lightning and the design of lightning protection systems for substations. Outside of engineering he has interests in beer brewing and spending time with his family.
Peter is a professional engineer (mechanical) gaining his qualification from South East London College, England in the 1974. He has spent the whole of his career within Maintenance and Asset Management.
In his forty plus years as a professional engineer, Peter has held middle and senior management positions in capital intensive industries encompassing maintenance, logistic support and project management. In the mid-80’s Peter moved from line management roles to become a consultant, assisting many organizations improve and optimize their activities in these specialized areas of operation.
Peter joined BHP Engineering in the early ‘90’s as Manager of the section responsible for the original development and implementation of RCM-Turbo and SOS software tools. (RCM-Turbo is an expert system, allowing the zero-based generation of new, RCM based maintenance plans. SOS is a sister product designed to optimize maintenance spares requirements.) While Richard Blayden was the originator of the concepts of the systems, it was Peter who developed these systems and brought them into being in a commercial form and introduced them to the Worldwide marketplace. Both these software systems are now marketed and supported by Strategic Corporate Assessment Systems.
Peter would have been among the first adopters of the concepts of Reliability Engineering back in the early ‘90’s. Since then he has shared his extensive experience as a Reliability Engineer in many industries include steel-making, mining, smelting, brewing, petro-chemical, pharmaceutical, railways, power generation and distribution industries, among others.
Peter has worked extensively in England, Central and East Africa, American and Australia holding senior engineering positions in each country. In addition to the above countries, he has provided consulting to organizations in New Zealand, Singapore, Indonesia, Thailand, France, Denmark, Holland and UAE.
Ambrose has had more than 40 years of cross disciplinary experience in the shipping industry based in Europe, Asia and Australia and has a good understanding of how theoretical aspects of chartering practice interact with operational outcomes, regulatory constraints, environmental considerations and quality vetting requirements on charterparty terms.
Ambrose has played an active part in industry associations. He was seconded by Shell to the initial task force responsible for developing the Oil Companies International Marine Forum, Ship Inspection Report Exchange (SIRE Scheme) and played an active part in SIRE throughout his tenure with Shell and BHP. He has also been actively involved in Intertanko (Association of Independent Tanker Owners based in Oslo & London) and Intercargo (Association of Independent Dry Bulk Carrier Owners based in London).
Ambrose regularly updates his knowledge and keeps informed of changes relevant to the industry. His qualifications include seagoing professional qualifications up to Master Mariner Class 1 awarded in 1980, an MBA, LLB (Hons), LLM (Maritime Law) and graduate diploma in Notarial Practice.
Lindsay Dewberry is the Principal of Panache Training & Consulting Pty Ltd. He is involved in developing and delivering programs across workplaces and academic environments.
Lindsay worked for more than 20 years in the financial services industry, where he held a variety of senior accounting and management roles while also completing a post graduate qualification in accounting. He is a long standing CPA and has developed and delivered courses for CPA Australia.
Lindsay commenced his consulting business in 2000 with significant expertise in the areas of performance measurement and external accounting.
His client base and experiences span large and small services industries, federal, state and local governments, higher education, not for profit and manufacturing sectors. He is also a board member of several Not for profit corporations, including an accredited theological college with the Australian University of Divinity.
John is Principal of his own company, Appleseed Engineering that provides design training related to the infrastructure industry, and training and facilitation services related to Safety in Design.
With over 45 years’ industry experience, 38 with UGL Infrastructure / Kilpatrick Green, John is a highly experienced electrical engineer with a detailed understanding of engineering principles for many industries. He has a broad understanding of civil, structural and mechanical engineering principles and practices.
Beginning as an instrument design engineer, John then held various Chief Engineer positions within UGL Infrastructure for over 30 years. In these roles, John led and maintained the high standard of engineering service for all UGL Infrastructure’s projects.
John’s wide experience covers many industries including hydro-electric, diesel generation, gas turbine power generation, HV power transmission systems, HV power distribution, water and wastewater treatment, water distribution, control and instrumentation, railway power distribution, microwave and communications networks, building services and process automation. He has been responsible for the design of several projects that won Engineering Excellence Awards.
John led the development of ‘Safety in Design’ approaches within UGL Infrastructure, introducing tools such as the CHAIR process and HAZOP/CHAZOP reviews. To date, he has conducted over one hundred Safety In Design workshops for electricity and water infrastructure projects. He has fostered the adoption of Safety in Design techniques by many major organisations.
John is dedicated to the development and continued improvement of the engineering profession. He is a Fellow of the Institution of Engineers Australia, is a past member of CIGRE Australian Panel AP B2 and a current Member of Standards Australia Committees EL43 (AS2067) and EL52 (AS7000 and HB331).
He holds an Electrical Engineering Degree, a Physics Degree and a Master of Engineering Science from the University of New South Wales. He was nominated for Professional Engineer of the Year (2012) by UGL and was one of three finalists in the 2015 SafeWork NSW Awards for Best Individual Contribution to Workplace Health and Safety (non WHS representative).
Glyn joined the Country Roads Board of Victoria in 1959 as a newly qualified engineer at Warrnambool. For the next 30 years Glyn wore many hats in Victoria working for Vic Roads, including Regional Bridge Engineer. This involved bridge inspection, managing the maintenance and construction works, developing proposals for new structures, assisting municipalities with their structural problems and managing a precast concrete yard.
Glyn was one of the first to be called in any bridging emergency and this was highlighted in the Ash Wednesday fires of 1983 when his area in South West Victoria lost about 10 major structures. In 1989 Glyn was seconded to an Australian Aid project in Indonesia for 3½ years. There, he wrote the manuals for both bridge inspection and bridge maintenance. Once these were written, Glyn travelled into the provinces teaching and implementing the manual material.
Glyn worked for 8 years as the Regional Bridge Engineer with the RTA in Western NSW. This was the home of many old large timber truss and girder structures. Many of the old traditional crafts were retained thereby employees who were highly skilled. A video was made for posterity on these skills and won a prestigious award at the National Heritage Day in Sydney in 2002.
In 2014 Glyn had an active part to play in the auditing for Queensland Rail in their far west areas in regards to their inspection, maintenance and manpower needs.
For the last 15 years, Glyn has run his own consulting company and has specialised in bridge inspection, surveillance, determining maintenance treatments with estimates and mentoring young engineers. In this period Glyn has written a few manuals for Vic-Roads and the RTA.
Eric is the director of education and a senior consultant for Jenike & Johanson, a worldrenowned engineering consulting firm specialising in the storage, flow and processing of powder and bulk solids. During his 17 years
at Jenike & Johanson, he has designed handling systems for bulk solids including cement, coal, limestone, iron ore, plastic powder, fertilizers, food products, and pharmaceuticals.
He has gained valuable hands-on experience from working on over 500 solids handling and pneumatic conveying projects, and specialises in the cement and mining industries helping clients to reliably handle challenging bulk solids that are sticky, abrasive, and prone to segregate. Eric’s expertise also includes troubleshooting systems that are poorly operating and experiencing costly problems with abrasive wear, line blockages, throughput limitations, and particle attrition. He is the company’s principal instructor for training on the storage, flow, and pneumatic conveying of bulk solids presented through the American Society of Mechanical Engineers (ASME) and American Institute of Chemical Engineers (AIChE). Eric has a bachelor and master of science in mechanical engineering.
Corin is the Operations Manager for Australia for Jenike & Johanson Pty Ltd. For ten years Corin worked out of the Toronto, Canada office, as a Bulk Solids Technologist, and during this time his interest in the field of Bulk Solids Handling led him to obtain his Masters of Engineering in Bulk Solids Handling, from the University of Greenwich, UK.
In 2012 he moved to Perth Australia and took on the role of Technical Officer helping to establish Jenike & Johanson’s Australian subsidiary. In 2015 he became a Project Engineer and in 2016 took on the role of Operations Manager for Australia. He has worked on a variety of projects, from 10 tonne totes to 50 000 tonne stockpiles, Train Load Out bin, and transfer chute designs mainly in the mining industry, helping to ensure reliable flow.
Providing education through speaking engagements such as FeTech, ICBMH, various Engineers Australia conferences, IOC 2015, and through various publications he feels that one of the best parts of his job is being able improve or create a design and to validate it through flow property testing and physical models. The reward comes with the knowledge that his efforts and experience have helped to prevent or solve very real problems and provide customers with peace of mind.
Jacqueline Klauer is in international demand as a leadership expert and people development strategist. She is an outstanding, polished facilitator who is a long-standing Senior Associate with Informa. Having the experience of working in over 60 countries across the Americas, Africa, the Middle East, Asia and the South Pacific, Jacqueline has the enviable ability to provide focus to the most complicated of subjects and delivers training that is innovative, fun, and highly customised to organisations, business units and individuals.
With a background in both psychology and education, Jacqueline brings a sensitivity to the seminar environment rarely experienced by delegates, and her workshops are often described as the “best ever attended”. She has an extensive background as an international corporate executive, enabling her to deeply understand, from a first-hand perspective, the challenges experienced by those individuals seeking to advance their skills and knowledge in global business.
Now, the Managing Director of her own consulting practice, Jacqueline has worked with clients in federal, state and local government, education, gas and oil, fast-moving consumer goods, banking, telecoms, tourism, healthcare and more. She divides her professional time between roles as a management consultant, speaker, facilitator, trainer, courseware developer and coach.
An award-winning author, Ms. Klauer also delivers courses endorsed by Institute of Leadership and Management (ILM) in the UK, Chartered Management Institute (UK), Australian Institute of Management, and The George Washington University, Washington DC. In addition to tertiary qualifications she is accredited in the facilitation of proprietary human capability assessments including the testing of Emotional Intelligence (EI). Described by her clients as “professional, energetic, open, inspiring, engaging and empowering”, Jacqueline makes learning fun and, more importantly, helps delegates get “real-world” results.
Sally is an award winning international Author and Speaker who specialises in coaching individuals, executives and organisations who are stuck. Sally inspires them to move from “Stuckness” into Standout careers and personal life.
Sally began her Impressive global professional life as a Flautist, in the original show of Jesus Christ Superstar, to the Sydney Opera House with Dame Joan Sutherland, before hearing problems stopped a promising career. She was headhunted by a Melbourne department store, Buckley and Nunn, to reinvigorate their home-wares department after having launched and run her own successful cookware shop.
Combining this business experience with her passion for the performing arts, she then sought and won the coveted role of Head of Business Development for The Australian Ballet. Here she became aware of the intersection between business and creative thinking to help unlock the mind and bring forward creative solutions to business challenges. CEOs of Telstra, UBS and more were sponsors of the ballet and kept saying to Sally that” when they were immersed in the creative ballet environment they felt less stressed and open to new solutions to challenges”.
Her career highlight at The Australian Ballet was heading the Princess Diana Australian Ballet Royal Gala in London 1992. After leaving the ballet and studying psychotherapy in Australia and the USA, Sally set up her business Creating Encores. She specialises in helping businesses and individuals use creative inspired high-performance techniques to produce personal and business problem-solving solutions and fast results.
Sally’s book Creating Encores was launched in NYC September 2014, she won KPI author award later that year. She followed these accolades by guest speaking at The Australian Consulate July 2015 on “Leveraging careers in NYC”. She returned to NYC to run workshops on “Creating more Encores” in your business and career for 2016”. Sally has just completed the Harvard Business School Innovation and Disruption program November 2017.
Sally has won awards from Business 3000 to Anthill 5 over 50 for her creative inspired results based coaching methodology. Creating Encores has a proven methodology. Sally has a wealth of experience in guiding executives, individuals and teams out of career or businesses that are Stuck into new creative inspired paths. People come away from her sessions feeling Inspired, Audacious and Reinvigorated.
With over 30 years of working experience, Leigh Cowan, B. Commerce – Marketing (UNSW); Grad. Dip Strategic Planning (London City University), is the Managing Director of Launch Engineering Pty Ltd, brings a vast range of experience and lateral thinking to benefit his clients. Originator of “The Law of Diminishing Brand Loyalty”, Leigh is a freethinker in commercial marketing management and a highly sought after expert. He presents his theories and conducts marketing training workshops both across Australia and internationally.
Leigh has had Marketing papers published, taught Fundamentals of Marketing to undergraduates at the University of NSW, Marketing Management at the UTS Graduate School of Business in Sydney and subjects as diverse as Marketing Communications, Consumer Behaviour and Strategic Marketing Planning and Strategy.
As a consultant over the past 20 years, he has helped companies grow sales by as much as 50% in one year, successfully launch products that may have never found success on their own and saved business leaders from disastrous choices in corporate strategy. Over the decades, Leigh has had profound marketing management and product launch success in Finance, FMCG, IT industry, Government and Professional Services. During a stint in the UK, he helped an FMCG company increase its market share 6-fold in under 18 months, knocking the mighty Mars Corporation on its backside. Leigh is currently the Managing Director of Launch Engineering that specialises in new product development and launch, prelaunch and on-going marketing planning and strategy. He owns a proprietary system for pre-launch assessment of product launch that has always successfully predicted the outcome of a product launch services.
List of companies that have benefited from Cowan’s expertise:
• Morgan & Banks
• Allied Bank
• CIMB Bank
• DBS Bank
• Bank of Ceylo
• AM Bank
• Bank Islam Brunei Darussalam
• Marion Merrell Dow
• United Overseas Bank Malaysia
• NDB Bank
• Union Bank of Philippines
• Muang Thai Insurance
• AVCO Financial Services
• Proctor & Gamble
• Sara Lee
Alex Ow is known for being a Creative Strategist. He is well recognised for his innovative approach and creative ideas in helping individuals, teams and organisations to unleash their creative attribute. Using the world re-known LEGO Serious Play methodology and Foursight Creative Thinking System, Alex as a certified instructor has the unique ability to engage learners and inspire them into creating their own relevant learning journey which translates into a high-performance team culture. He started as the first independent certified de Bono consultant in Malaysia. Now, he is in the mist of building up the de Bono network in Australia/NZ.
Given his vast experience over decades in the field, he had undertaken over 1000 training sessions, trained more than 30,000 people and carried out various leadership and capability consulting assignments throughout Asia and Australia/NZ. With over 20 years of extensive training and consulting experience, he has worked with large organisations, public listed companies, SMEs, universities and government departments & agencies. His experience in facilitating cross-culture audience in various countries has given him the niche in international business skill.
Alex has worked as an education designer and has experience in designing and implementing Leadership Capability Framework using education technology and pedagogy. He is skilled in capability analysis, custom-designed programs and has facilitated in a change of creative & innovative work culture. Being a seasoned trainer and consultant he takes a pragmatic approach in capability development projects. Coupled with his accreditation as a ROI professional, he has assisted many organisations in measuring training outcomes, impact and evaluating Return of Investment (ROI) program.
He holds a PhD in Continuing Education and his thesis is on the “Influence of personal preferred creative problem-solving style and organisational creativity factors on types of lateral thinking”. His research interest is in Breakthrough, Creativity and Disruptive Innovation. In addition, he is a graduate in Master in Business Administration (MBA) degree & also an Associate member of the Institute of Chartered Secretary & Administrator (ACIS), UK. Alex is also an experienced VET trainer & assessor and has a Certificate IV in Training and Assessment, Frontline Leadership and Human Resources. His academic background has helped him in data analysis, interpretation and providing solutions in business process improvements. He ingeniously use “Game storming“ strategies to energise the team members, putting ideas across persuasively using the visual diagrams.
Also to his credit, he has written several books, had a number ofradio and television appearances and numerous articles published in various newspapers and periodicals that are related to creative thinking and innovation.
Adam P. Henry
Adam P. Henry is Principal Director at HENRY Strategic, an Adjunct Lecturer at the UNSW Canberra Cyber and Australian co-lead for the Cybersecurity Workforce Alliance (CWA). He is a cybersecurity education, skills and workforce development expert and researcher. In April 2018, Adam spoke at the Australian Cyber Security Centre (ACSC) Conference on Mastering the Cyber Security Skills Crisis: Creating a Cyber Workforce based on his soon to be released research paper Mastering the Cyber Security Crisis: Responding to Industries Cyber Requirements – Developing a Cyber Workforce.
In May 2018, he will present at an international conference on cybersecurity workforce development in Canada at the CyberSmart Summit to talk about Australia’s Cybersecurity Workforce Development Agenda. Previously Adam has presented at the Australian Centre for Cyber Security (ACCS) International Conference: Realigning Cybersecurity Education – Mastering the Cybersecurity Skills Crisis: Realigning Educational Outcomes to Industry Requirements in 2017.
He wrote a piece in the Australian Financial Review, Growing a cyber-security workforce at home published on the 6thNovember 2017.
He has extensive experience in digital leadership and transformation, developing, leading and executing technology business solutions and strategies. He has collaborated with stakeholders to prudently leverage technology to transform and simplify business processes while delivering significant policy initiatives and implementation.
Nikki O’Keeffe is an ATD Facilitator. She is a dedicated training specialist who delivers a positive, memorable, and meaningful service that repeatedly meets or exceeds the expectations of the client. She has experience creating strategies and visions to ensure training requirements and deliveries are in line with quality, probability, and client need.
Nikki has worked in varied industries, including education, healthcare, and pharmaceuticals. In her role as the global senior training and development specialist at PAREXEL International, her focus was on managing and developing courses for new and existing staff on technical systems, process changes, new products, and soft skills.
Her educational background includes a BA in psychology from Butler University and a master’s degree in exercise science, health, and wellness from Northeastern Illinois University. Her specific areas of interest include virtual training, facilitation techniques, and mentoring new trainers.
Nikki is skilled at providing face-to-face and online learning programs for global participants of varying experience levels. In addition to delivering training, she has performed training needs analyses to identify gaps and recommend training solutions, worked with SMEs as a consultant to develop courses and curriculums, and evaluated programs for effectiveness.
As a certified ATD Master Trainer she understands the value of solid training plans and strong facilitation. Nikki looks forward to sharing her experiences and expanding her knowledge base by learning from her participants in the upcoming ATD courses that she leads.
Facilitates the Following:
Designing Learning Certificate, Articulate Storyline Certificate, Training Certificate, E-Learning Instructional Design Certificate, Introduction to Training Certificate, Introduction to Instructional Design, Microlearning.
Michele is a registered nurse and midwife. She has specialised in the field of Clinical governance for over 10 years. Michele currently works as clinical governance advisor for PHI and assists organisations involved in coronial, serious incident and complaint investigations.
Her experience includes leading the risk management service for tertiary hospitals, the oversight of medico-legal cases, complaints systems, root cause analyses, open disclosure, credentialing processes, staff performance issues and clinical governance committees.
Michele’s has authored Clinical Governance Frameworks for services covering hospital, aged, community, disability, mental health and foster care. She has practical experience in the implementation of clinical governance and the training of board members, committee members, clinical and support staff.
Michele’s interest lies in improving the effectiveness of clinical governance to achieve meaningful outcomes for patients, families and staff. She has experienced first-hand the impact on staff, when they were unaware of how to manage patient risk, the consequences of this failure in duty of care on their mental health and careers. Michele has also been present to feel and witness the impact on families, when clinical governance fails and lives are lost.
Michele teaches to assist organisations to build systems which enable staff to work in the safest way possible, to learn from errors and successes.
Preventing Harm Initiative (PHI) aim is to share skills, knowledge and systems with staff to actively protect themselves and patients from error.
Dr Penny Galbraith FAIB, FRICS is a project manager, builder and access consultant with a career-long interest in accessibility and universal design. Consultancy roles have covered a range of clients and built environment forms. Recently, Penny assisted the Australian Human Rights Commission build an evidence base in respect of housing policy and standards as well as delivering accessibility and universal design training in Sri Lanka. Penny is an Accredited ACAA Access Consultant, Director of the Centre for Universal Design Australia and Subject Matter Expert on disability for the Australian Building Codes Board. Strategy, research and futures thinking underpin Penny’s work.
In 2017 Margaret started her own legal practice after having worked in a boutique law firm that specialised in construction law matters. She has a general interest and sound knowledge of the building and construction sector and is experienced in dispute resolution processes including mediation, adjudication, arbitration and litigation.
Margaret has a strong customer focus and always strives to ensure she is able to add value to her client’s business by utilising her wide network base to assist in meeting their needs. With an approachable manner and her flexibility to work with her clients in a timely and cost-effective manner, many of Margaret’s clients are referrals from her existing or former clients.
Prior to studying law, Margaret spent over 20 years lecturing adults at TAFE in either a full time or part time role and was regularly required to deliver training in commercial courses at TAFE in the areas of occupational safety and health, project management and business management. As a committed educator, Margaret adopts adult learning principles and endeavors to create an enthusiastic, collaborative and engaging learning environment for all course participants.
Margaret has delivered and written training and assessment material in the areas of contract law, due diligence, security of payments legislation and Australian consumer law for engineers, quantity surveyors, contract administrators and contract managers. Often the training and assessment material is developed after undertaking a training needs analysis to ensure the course content is appropriate and contextualized for the course participants.
As an advocate of lifelong learning, in addition to completing a Bachelor of Laws and a Bachelor of Education in Adult Education, Margaret also successfully completed a Certificate IV in Training and Assessment and a Certificate IV in Occupational Health and Safety.