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Health Insurance Summit

The Annual Health Insurance Summit is the most established business gathering dedicated to the PHI industry.

27-28 October 2020 | A Virtually Delivered Event
Sydney AEDT/UTC+11

Register Your Interest

Book the Organisation Rate and send 10 delegates for approx. $599.50 per ticket


Australia’s national forum for key health insurance stakeholders returns virtually on the 27-28 October 2020.

The 19th Annual Health Insurance Summit will look to provide solution focused content and insightful discussions around the transformation of private health in Australia within the current regulatory framework. The summit will feature a balance of perspectives discussing the future of the private health insurance landscape whilst considering the complexity of the nation’s healthcare system and the impact of COVID19.

This isn’t just another webinar or zoom call.

You can actually connect and network with your peers, ask them questions and share your own experiences via video meetings on the easy-to-use event platform.


Learning the lessons from others
John Van Der Wielen, Chief Executive Officer, HBF

Private health insurance: New data on the effectiveness of multiple insurers versus the single payer and the role of incentives
Dr Paul Gross, former Commissioner, National Hospitals and Health Services Commission

Transforming Medibank from a health insurer into a healthcare company
David Koczkar, Group Executive – Chief Customer Officer, Medibank

Improving the member experience – “mind the gap” and enabling better care
Dr Mellissa Naidoo, Chief Medical Offer, nib Group

Other topics to be addressed include:

  • APRA’s view on the state of the PHI industry
  • Improving transparency in surgery – An update
  • What private health insurance customers are complaining about
  • The customer isn’t always right: Some key misconceptions driving declining health insurance penetration
  • To merge or not to merge – Is that the question?
  • PANEL DISCUSSION | Patient reviews-Is there a place for patient reviews for clinical service?
  • Public Hospital Funding: 2020 and beyond
  • The integrated economics of holistic member care for hospital avoidance
  • PANEL DISCUSSION | Care outside of the hospital
  • Predictive modelling of the comorbidity of multiple chronic diseases using health insurance claim data
  • CASE STUDY | The life insurance approach to health innovation and digital disruption
  • Swaddle: A game changer for patients and private healthcare

PRE-CONFERENCE WORKSHOP | 26 October 2020 | 2:00pm – 5:00pm.
Private Health Insurers and Data: What You Can and Can’t Do

View workshop details here


David Koczkar

Group Executive – Chief Customer Officer, Medibank

John Van Der Wielen

Chief Executive Officer, HBF

Dan Pole

Director, Ipsos Healthcare & Insurance Australia Report

Dr Linda Swan

Chief Medical Officer, Medibank

Dr Jeannie Yoo

Clinical Director, Remedy Healthcare

Joanna Green

Principal, HIVE Legal

Vanessa Baic

Special Counsel, K&L Gates

Dr Paul Gross

former Commissioner, National Hospitals and Health Services Commission

Peter Kohlhagen

General Manager – Advice and Approvals, APRA

Scott Williams

CEO, Police Health

Jen-Kui Maxwell

Member Engagement Manager - Member Engagement and Innovation, TAL

James Downie

CEO, Independent Hospital Pricing Authority

Penny McKay

Deputy Ombudsman, Office of the Commonwealth Ombudsman

John Biviano

CEO, Royal Australasian College of Surgeons

Thomas Dijohn

Senior Vice President, APAC, dacadoo Ag

Mike Hutton-Squire

Executive General Manager, Remedy Healthcare

Paris Petranis

Partner, K&L Gates

Dr Chris Dalton

National Medical Director, Bupa ANZ

Matthew Donnellan

Chief Executive Officer, Whitecoat

Dr Shahadat Uddin

Senior Lecturer, Complex System Research Group, Faculty of Engineering, The University of Sydney

Dr Ben Hurst

Founder, HOTDOC

Dr David Rankin

Director Clinical Governance & Informatics, Cabrini Health

Chris Zinn


Dr Mellissa Naidoo

Chief Medical Offer, nib Group

Brett Goods

CEO, Adventist HealthCare Limited

Associate Professor Ayman Shenouda

Acting President, RACGP

Natalie Dubrowin

Head of Health Partnership Models, HealthCare Management, Bupa

Magna Hadley

Vice President & Global Head, TCS Healthcare Domain Practice

James Wilson

CEO, Eliiza

Rami Weiss

Co-Founder, HealthShare

Benefits of Attending Virtually

Why attend the Health Insurance Summit Virtually?

Content is King: Enjoy Curated Content
With two days of expert sessions and industry leading speakers, delve into expertly curated content that you won’t find anywhere else.

Accessible from your devices
Learning and networking is now at your fingertips – the conferences and matchmaking platform is accessible from your laptop, tablets or mobile devices

Time Efficient and Cost Saving
Save on travelling time and accommodation costs while getting in touch with industry professionals without geographical boundaries

Business Matchmaking Live
Connect and meet with fellow attendees from all over the world by taking advantage of the AI powered matchmaking within the virtual platform.

Live and On-Demand
Wherever you are in the world, view the presentations at your leisure – either live or on-demand you’ll never miss a session.

Engage with our expert speakers
Make the most of your virtual experience by keeping updated with the latest insights and discussions, all while engaging with speakers through live polls, Q&A and more!


View our virtual platform in the video below.

Video Highlights


PRE-CONFERENCE WORKSHOP | 26 October 2020 | 2:00pm – 5:00pm

Private Health Insurers and Data: What You Can and Can’t Do

  • Importance of getting privacy compliance right given the amount of data health insurers generally collect and hold -in relation to members and the high incidence of data breaches in the health sector
  • Outline the key privacy concepts that health insurers need to be familiar with including:
    – How health insurers can use data
    – How health insurers can share data including with its health-related businesses (such as dental clinics)
    – Recent developments including the new APRA Prudential Standard on Information Security
  • Identify privacy compliance issues common in the health insurance industry including case studies
  • Provide tips on how to minimise the risk of these privacy compliance issues occurring Outline what to do if there is a data breach
  • Provide a framework to establish a privacy compliance plan so that health insurers can get privacy compliance right

Workshop leaders:
Paris Petranis, Partner, K&L Gates
Vanessa Baic, Special Counsel, K&L Gates

when & where

27 - 28 Oct 2020

A Virtually Delivered Event


Still have a question?

Kate Twentyman
Portfolio Head – Healthcare

Danielle Newman
Senior Business Development Manager
+61 2 9080 4432

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