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Health Insurance Summit

The Annual Health Insurance Summit is the most established business gathering dedicated to the PHI industry.

23-24 June 2021 | Swissotel Sydney

We are excited to be moving back to face-to-face events but will continue to offer the option to attend the event virtually

Book Now Register Your Interest

Early bird rate expires 07 May 2021

overview

The 20th Annual Health Insurance Summit will take place as a face-to-face event on the 23-24th June 2021 at the Swissôtel Sydney. It will also be available virtually.

The summit will continue to feature a balance of perspectives addressing a diverse range of critical issues, changing priorities, innovative ideas and solutions whilst considering the impact of COVID19 on consumers and the private health landscape in Australia.

“At a time when private health insurance is only going to come under greater political and media scrutiny, the Summit is a vital platform to help us all understand the sector better and appreciate the work we need to do to protect and sustain it.”

– Delegate 2020

Join us in person or virtually as we mark 20 years of the Health Insurance Summit.

FEATURING KEYNOTE ADDRESSES FROM:

  • Brian Kelleher, Assistant Secretary, PHI Branch, Department of Health
  • Emily Amos, Managing Director, Bupa Health Insurance
  • Mark Fitzgibbon, Managing Director, nib Group
  • Damien Mu, Chief Executive Officer, AIA Health Insurance
  • Professor Terry Campbell, Chair, Prostheses List Advisory Committee
  • Dr Rachel David, CEO, Private Healthcare Australia
  • John Huijsen, General Manager, Insurance, APRA
  • Michael Manthorpe PSM, Commonwealth Ombudsman

TOPICS TO BE ADDRESSED INCLUDE:

  • The Prosthesis List Reform Process: Where are we up to?
  • The roadmap for private health reform – Getting medical device funding right is the key to the gate
  • Health outcomes – Shifting the focus in a COVID world
  • The longtail impact of COVID-19 on mental health
  • Pushing barriers for medical models
  • Partnering in virtual care
  • Inspiring customers towards a healthier life
  • Consumer complaints: Trends and issues
  • Using digital health engagement platforms for timely and cost-efficient health screening and triaging
  • The transformation of PHI-Data science driven disease prediction, prevention and management
  • What do PHI customers really want…?
  • Mental health – How can we support private patients?
  • Australia vs the World: Consumer perspectives of health and healthcare

speakers

Brian Kelleher

Assistant Secretary, PHI Branch, Department of Health

Emily Amos

Managing Director, Bupa Health Insurance

Mark Fitzgibbon

Managing Director, nib Group

Damien Mu

Chief Executive Officer, AIA Health Insurance

Professor Terry Campbell

Chair, Prostheses List Advisory Committee

Dr Rachel David

CEO, Private Healthcare Australia

Scott Williams

Chief Executive Officer, Police Health

Vanessa Janissen

National Director Strategy and Service Development, Calvary

Warren Hebard

CEO, iSelect

Dr Amit Vohra

Chair, GP2U

Chris Zinn

CEO, PHIIA

Rebecca Bell

Senior Executive Member Health, Medibank

Michael Manthorpe

Commonwealth Ombudsman, Office of the Commonwealth Ombudsman

Dan Pole

Director and Head of Public Affairs Melbourne, Ipsos

Ben Harris

Director Policy and Research, Private Healthcare Australia

Mark Frydenberg AM; MBBS FRACS GAICD

Academic Director of Urology, Cabrini Health Chair, Health Policy and Advocacy Committee, Royal Australasian College of Surgeons, Professor, Department of Surgery, Faculty of Medicine, Nursing and Health Sciences, Monash University

Associate Professor Jo-An Occhipinti

Head, Systems Modeling, Simulation & Data Science; and Co-Director, Mental Wealth Initiative, Brain and Mind Centre, University of Sydney & Managing Director, Computer Simulation & Advanced Research Technologies (CSART)

Thomas Dijohn

Senior Vice President, APAC, dacadoo

Pennie McCoy

Head of Digital Health Coaching & Customer Success, Digital Wellness

Vanessa Baic

Special Counsel, K&L Gates

Paris Petranis

Partner, K&L Gates

Joanna Green

Principal, HIVE Legal

John Huijsen

General Manager, Insurance, APRA

Ian Galvin

Chief Executive Officer, Ramsay Connect

Moe Khodragha

Managing Director, Dialysis Australia

agenda

8:45 am

DAY ONE OPENING

8:50 am

Opening remarks from the Chair

Chris Zinn, CEO, PHIIA

9:00 am

OPENING KEYNOTE ADDRESS |

Brian Kelleher, Assistant Secretary, PHI Branch, Department of Health

9:30 am

KEYNOTE ADDRESS |

John Huijsen, General Manager, Insurance, APRA

10:00 am

DEDICATED NETWORKING BREAK | Take advantage of this dedicated networking break to reconnect with your colleagues both face to face and on the event platform

10:15 am

KEYNOTE ADDRESS | Reforming from within: Listening, learning and responding to our customers

Emily Amos, Managing Director, Bupa Health Insurance

10:45 am

Networking and refreshment break

11:15 am

KEYNOTE ADDRESS | The transformation of PHI-Data science driven disease prediction, prevention and management

Mark Fitzgibbon, Managing Director, nib Group

11:45 am

The ‘cardio shock’ that has occurred to the health economy due to COVID has seen service models like telehealth be accelerated. These changes can create better equality in access for rural patients etc however practice, billing and service models need to now catch up in order for this to be a sustained quality model.

12:25 pm

DEDICATED NETWORKING BREAK | Take advantage of this dedicated networking break to reconnect with your colleagues both face to face and on the event platform

12:35 pm

  • The importance of prevention and early intervention in health
  • Providing value to customers through a health and wellbeing program
  • The role of technology and behavioural insights

1:05 pm

  • The power of a behaviour change platform and telehealth support
  • Value based healthcare; The importance of partnering with health funds to maximise member health outcomes
  • The ripple effect of using a trusted brand

1:30 pm

Lunch and networking break

2:30 pm

  • What trends are we seeing among consumers?
  • How has the mix of new-to & switchers changed?
  • What impact has COVID-19 had on perceived value of PHI?
  • Is it time to go back to basics with PHI?

3:10 pm

This panel discussion including representatives from a number of health funds will look at:

  • Key commercial imperatives for large funds when looking to acquire or merge with another health fund
  • Factors impacting small funds and their appetite to be acquired or merge/combine with another fund
  • Amalgamating for-profit and not-for-profit funds
  • Legal implications relating to acquisitions and mergers
  • Thoughts on how to best streamline the process

3:50 pm

Networking and refreshment break

4:45 pm

  • The MTAA Agreement with the Government
  • The Industry Working Groups set up as a condition of that Agreement
  • Progress and hurdles with applying health technology assessment to the PL

5:15 pm

Closing remarks from the Chair

5:25 pm

Networking Function & End of Day One

8:45 am

DAY TWO OPENING

8:50 am

Opening remarks from the Chair

Dr Rachel David, CEO, Private Healthcare Australia

9:00 am

  • The PHA roadmap for medical device funding reform
  • The levers health funds have for delivering what consumers need from the sector
  • What health funds are doing from the ground up
  • The remaining barriers to reform
  • What we need from government and regulators

9:30 am

Health outcomes - Shifting the focus in a COVID world

10:00 am

DEDICATED NETWORKING BREAK | Take advantage of this dedicated networking break to reconnect with your colleagues both face to face and on the event platform

10:15 am

  • Digital health engagement platforms – why and why now?
  • Timely and cost-efficient health screening and triaging; a provider/insurer example from Scandinavia
  • Rethinking the 150-year-old health insurance proposition in times of demographic change

10:40 am

  • The value of systems modelling and simulation in understanding the social and economic impacts of covid on population mental health
  • Key insights from our modelling of strategies to mitigate these mental health impacts including various social and economic policies and mental health systems strengthening scenarios
  • The role of regional-level services planning to tackle the mental health challenge in the post-covid era

11:10 am

Networking and refreshment break

11:40 am

  • The case for in home acute care
  • Partnering across the healthcare system
  • Lessons learnt and the opportunities ahead

12:10 pm

FIRESIDE CHAT | Emerging insights regarding the benefits and challenges in seeking to shift more care into the out-of-hospital space

Joanna Green, Principal, HIVE Legal

Ian Galvin, Chief Executive Officer, Ramsay Connect

12:50 pm

LET’S DISCUSS | Bringing dialysis home - Contributing to a sustainable healthcare model for insurers, consumers and the healthcare industry as a whole

Moe Khodragha, Managing Director, Dialysis Australia

Dr Rachel David, CEO, Private Healthcare Australia

1:10 pm

Lunch and networking break

2:00 pm

A range of stakeholders examining how private healthcare can execute the shift to more out-of-hospital services and prevention, and how the various arms of the industry – insurers, clinicians, and technology providers can collaborate to optimise the potential member value of that shift.

2:40 pm

  • Mental health claims are growing ~10%pa and further increase in demand likely due to COVID
  • Productivity Commission and Royal Commission shows importance of private sector
  • Private care is different to public care, but out of hospital options are limited

3:10 pm

Networking and refreshment break

3:30 pm

  • Findings from a 27-country survey undertaken in 2020 during the height of the Coronavirus pandemic – How the crisis impacted public perception of health
  • What the public see as the major health challenges facing their country alongside their ratings of their health service now and in and future
  • The Australian experience in a broader global context, highlighting our strengths and weaknesses in the eyes of the community at large

4:00 pm

Taking some of the key discussion points across the summit and building on them for this final session, as well as opening up to the audience for some Q & A with our panel of experts.

4:30 pm

Closing remarks and key event take-aways summary

4:40 pm

END OF SUMMIT

sponsors

exhibitors

Partners

pricing

Packages Price
Premium Pass$3095+GST
Premium Pass + Pre Workshop$3590+GST
Group Premium Pass (Up to 6 people)$15500+GST
Virtual Pass$1595+GST
Packages Price
Premium Pass + Pre Workshop$2990+GST
Premium Pass$2495+GST

Early bird rate expires 07 May 2021

**Pre-summit workshop is face-to-face only

Premium pass will provide delegates to access to the live event and on-demand content which has a life-span of 30 days post-event

Video Highlights

PRE-SUMMIT WORKSHOP

Tuesday 22nd June 2021 | 2:00pm – 4:30pm, Swissotel

Consumer law: Keeping regulators satisfied and members happy

This workshop will identify issues commonly raised by regulators and members from a legal perspective in relation to:

  • Advertising/marketing
  • Notification of product changes (including recent ACCC enforcement action)
  • Clarity of product information

We will also provide tips on how to minimise the risk of these issues occurring.

Vanessa Baic, Special Counsel, K & L Gates
Paris Petranis, Partner, K&L Gates

**Pre-summit workshop is face-to-face only

when & where

23 - 24 Jun 2021

Swissotel Sydney
68 Market St
Sydney NSW 2000
+61 (02) 9238 8888

Swissotel Sydney Special Accommodation Rate: 10% discount off best available rate at the time of booking. In order to qualify, please call the Reservations Team on 02 9238 8888 between 9:00am – 5:00pm Monday to Friday or email res.sydney@swissotel.com and quote INFORMA

contact

Still have a question?

Kate Twentyman
Portfolio Head – Healthcare
Kate.Twentyman@informa.com.au

Danielle Newman
Senior Business Development Manager
+61 2 9080 4432
Danielle.Newman@informa.com

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