Terms & Conditions

Registrations and Enquiries

To register for place(s) at this conference please click the Register Now link at the top of this page. Registering online will allow you to make payment in several ways, this is detailed in the payment secton of this document.

If you wish to register by phone, fax or post please phone our customer service manager on +61 2 90804307 to make the necessary arrangements.

All questions relating to this event should be addressed to the customer service manager (enquiries@informa.com.au). Click here to send a question via email.

Alternatively written enquiries can be sent to the following address:

Customer service manager
Informa Australia Pty Ltd
GPO Box 2728
Sydney, NSW
2001

Faxed enquiries

can be sent to the customer service manager on +61 2 9290 3844

Payment Details
There are 4 payment methods available they are:

Credit Card:
You can pay via a credit card using our secure server.

Invoice:
You can be invoiced for your purchase however payment must be made prior to the conference commencing.

Bank Transfer:
National Aust Bank

255 George Street

Sydney

NSW 2000

A/c Name:
Informa Australia Pty Ltd

BSB:
082 057

A/c Number:
479106615

Please include the conference code as listed at the top of this page along with your delegates last name in your instructions to the bank.

Please fax a copy of your bank transfer and the customer's name to Customer Service on +61 2 92903844

Cheque Payments:
Make Cheque payable to Informa Australia Pty Ltd
Send with a copy of your confirmation email to:

Customer Service Manager
Informa Australia Pty Ltd
PO Box 2728
Sydney
NSW 2001

You can pay via a credit card using our secure server.

Cancellations and Refunds

Cancellations must be advised in writing at least 10 days prior to the event.

An administration fee of $440 (incl. GST) will be incurred for cancellations. A refund will not be given if a delegate fails to attend or cancels within 9 days prior to the event. Conference notes will be sent to paid delegates who cancel in the non-refund penalty period. Substitutions can be made at any time before the event without penalty.

If you are unable to attend the conference and are purchasing conference papers, they will be delivered to you approximately 2 weeks after the event has taken place provided that your payment has been received. If you are not 100% satisfied with the papers you receive call Customer Services on on (+61 2) 9080 4300 and we will arrange for a full refund or substitute.

It may be necessary for reasons beyond the control of the organisers to alter the content and the timing of the programme or the identity of the speakers.