Terms & Conditions

Registrations and Enquiries

To register for place(s) at this conference please click the Registration link on the left of this page. Registering online will allow you to make payment in several ways, this is detailed in the payment section of this document.

Alternatively contact us via:

Phone: +44 (0)20 7017 4581
Fax: +44 (0)20 7017 4745
Email: energycustserv@informa.com

Post:

The Bookings Dept
Informa UK
PO Box 46
West Byfleet, KT14 6WL
England, UK

Payment Details
There are 4 payment methods available they are:

1. Credit Card:
    You can pay via a credit card using our secure server.

2. Invoice:
    You can be invoiced for your purchase however payment must be made prior to the conference commencing.

3. Bank Transfer:
    Payment is acceptable by UK Sterling (GBP), Euros (€) or U S Dollars (US$) and should be directed to the relevant account shown below:

UK Sterling

Natwest Bank               Account Name: Informa UK Ltd

Colchester                        Account No: 01825550

Essex, UK                           Sort Code: 60-06-06

                                                 IBAN: GB25NWBK60060601825550

                                     Swift Address: NWBKGB2

Euro

Natwest Bank               Account Name: Informa UK Ltd

Colchester                        Account No: 06880185

Essex, UK                           Sort Code: 60-06-06

                                                 IBAN: GB08NWBK60721106880185

                                     Swift Address: NWBKGB2L

U S Dollars

Fleet Bank                   Account Name: Informa UK Ltd

New York                         Account No: 2753109322

NY, USA                       ABA for Wires: 021200339

                                     ABA for ACH: 021000322

                                    Swift Address: FNBBUS33L

Please include the conference code P10R07 along with your delegates last name in your instructions to the bank. Please fax a copy of your bank transfer and the customer's name to Customer Service on +44 (0)20 7017 4581

4. By Cheque / Bankers Draft:
    To be made payable to Informa UK Ltd and forward with your remittance advice to:

Informa UK Ltd, Receipts Section, Sheepen Place,
Colchester, Essex, CO3 3LP, UK 

Cancellations and Refunds

Cancellations must be advised in writing at least 10 days prior to the event.

An administration fee of $440 (incl. GST) will be incurred for cancellations. A refund will not be given if a delegate fails to attend or cancels within 9 days prior to the event. Conference notes will be sent to paid delegates who cancel in the non-refund penalty period. Substitutions can be made at any time before the event without penalty.

If you are unable to attend the conference and are purchasing conference papers, you will be able to access them online 1 week after the event has taken place provided that your payment has been received. If you are not 100% satisfied with the presentations you receive call Customer Services on +44 (0)20 7017 4581 and we will arrange for a full refund or substitute.

It may be necessary for reasons beyond the control of the organisers to alter the content and the timing of the programme or the identity of the speakers.