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Here you will find the relevant information and forms to complete for the event.

If you have any questions, please contact the Event Coordinator Alisha Culverson

E: T: 02 9080 4364

Please ensure you read each section within this manual to ensure you meet the required deadlines.

We look forward to working with you in making this a successful event!

DEADLINES – Monday, 25 July 2022

  1. Pass registration
  2. Public Liability Insurance
  3. Logo and PDF Brochure

Please send details to


Informa will be in contact directly to organise the Delegate/Exhibitor registrations which were included in your contract.

If you wish to order additional exhibitor or delegate passes, please contact Alisha Culverson directly.


Emporium Hotel South Bank
267 Grey Street, South Bank, QLD, 4101
T: 07 3556 3320

Exhibition Room: Frangipani Two and Three
Conference Room: Frangipani One and Foyer


Exhibitors must not exceed their allocated space. Please be sure to check that your stand will fit within your space. This is tabletop exhibition; no built booths are permitted.

The following is provided for all stands free of charge:

  • 1 x trestle table dressed (1.8m x 0.76m)
  • 2 x chairs
  • 1 x power supply

All adapters and extension cables must be provided by the exhibitor. Informa/ Emporium Hotel South Bank will not be able to provide these on site.
All exhibitors must ensure their testing and tagging of electrical equipment is up to date prior to arriving for bump in.


Complimentary wireless internet will be provided for all exhibitors. If you require a fixed line connection, please contact the venue directly: Caitlin Barnes-Whitaker, E:, P: 07 3556 3363


Please be advised that you are responsible for ensuring that any equipment or materials brought by yourselves are covered by your own insurance. You should have Public Liability Insurance** to cover your attendance at the event. Please send this through to us by Monday, 25 July 2022.

**It is an Informa Group policy that all exhibitors provide their own Public Liability Insurance for a minimum of AUD $10 million, valid for the event duration. If an exhibitor is unable to provide their own, they can purchase temporary cover under Informa Australia for the duration of the event, at a cost of AUD $200 + GST. ***


Exhibition Bump In
From 7:00am – 8:00am on Monday 15 August 2022

Exhibition Bump Out
After Afternoon Tea & Networking Break (3:30pm) on Monday 15 August 2022

*Please note that these times may change, you will be informed closer to the event if this is the case.

All exhibitors will need to be completely packed up and out of the exhibitions space by 4pm on Monday 15 August 2022.


It is your responsibility to book your courier for both delivery AND collection.

Materials can be sent to the venue no earlier than Wednesday, 10 August 2022

Please use the delivery label for ALL items being delivered. It is important you use the attached label as it is clearly marked with details for the event. If you choose to use your own label, items may be lost in the receiving dock at the venue.

All goods must be covered by proper customs documents – please mention it is a temporary exportation to avoid paying more taxes than expected. The venue will not pay any taxes/duties etc and will not accept any underpaid charges.

Remember – it is your responsibility to arrange for items to be picked up at the end of the event – items must be collected by the end of Tuesday, 16 August 2022. You must book the courier and ensure that your items are clearly labelled with your company name and the return address. Items left after this time will be disposed of. Please use the return label and print enough to apply one per item.


Please note that the venue loading dock can only be accessed for scheduled move-ins and deliveries, meaning that you are required to book your bump in and bump out times with the Loading Dock. If you have not provided your bump in and out times, there may unfortunately not be anyone available for you to deliver or collect your items and you will need to rebook in a suitable time.

Please provide the following to the venue contact:
Company Name:
Contact Name:
Contact Number:

ALL Items being supplied for the event:

Bump In Date:
Bump In Time:
Estimated timeframe required in the Loading Bay:

Bump Out Date:
Bump Out Time:
Estimated timeframe required in the Loading Bay:

If you require to deliver or collect any items outside the agreed event date, please do confirm this with myself first as we may not be able to guarantee early or late deliveries.

The entrance to the loading dock is located at 35 Tribune Street, South Brisbane. Please follow the hotel driveway and proceed down the ramp. The Loading Bay is then located on the left side of the driveway.


Valet parking is available at the hotel for a cost of $45.00 per vehicle. Please note this is subject to availability.

The hotel is located within close proximity to a number of secure car parking options. Please find below further information regarding these options:

South Bank Parklands –

Southpoint Car Park –

Vulture Street Car Park (Open from 5:30pm – 6:00am) –

Alternatively, there is street parking available throughout South Bank, however please note meter signs and requirements.


If you are sponsoring any additional items such as bags, lanyards, or any other items, Alisha Culverson will be in contact with you directly.


To arrange accommodation please go to our website –

We encourage you to book early to avoid disappointment.

Informa does not have a third-party hotel booking agency representing this event aside from the above links. If you are contacted to book accommodation by any agency, this is not recommended as they are unknown to Informa.


IMPORTANT: For information on Informa’s Vaccination requirement for all in-person attendees, our Event Health & Safety measures in place and Conditions of entry, click here.

SPAM WARNING: List broking companies sometimes email exhibitors claiming to have attendee data. This is false and we advise you to delete this as it is spam.

SUPPLIER CALLS & EMAILS: Our official suppliers are detailed within this exhibitor manual. These suppliers may contact you directly to confirm your requirements for this event.  You may experience other contractors pitching you for your business and advising you they are the preferred contractor, however, unless the company is included in the service providers list, then they are providing false information.

Informa Connect Australia is the nation's leading event organiser. Our events comprise of large scale exhibitions, industry conferences and highly specialised corporate training.

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