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Here you will find the relevant information and forms to complete for the event.

If you have any questions, please contact the Event Coordinator Alisha Culverson

E: T: 02 9080 4364

Please ensure you read each section within this manual to ensure you meet the required deadlines.

We look forward to working with you in making this a successful event!

DEADLINES – Tuesday, 5 April 2022

  1. Pass registration
  2. Public Liability Insurance
  3. EPS/ AI Logo and PDF Brochure

Please send details to


Informa will be in contact directly to organise the Delegate/Exhibitor registrations which were included in your contract.

If you wish to order additional exhibitor or delegate passes, please contact Alisha Culverson directly.


Swissotel Sydney
68 Market Street, Sydney, NSW, 2000
T: 02 9238 8888

Exhibition Room: Pre-Function B
Conference Room: Blaxland B


Exhibitors must not exceed their allocated space. Please be sure to check that your stand will fit within your space.

The following is provided for all stands free of charge:

  • 1 x trestle table (1.8m x 0.74m), with a tablecloth and skirting is provided.
  • 2 x chairs
  • 1 x power supply

All adapters and extension cables must be provided by the exhibitor. Informa/ Swissotel Sydney will not be able to provide these on site.

All exhibitors must ensure their testing and tagging of electrical equipment is up to date prior to arriving for bump in.


Complimentary wireless internet will be provided for all exhibitors. If you require a fixed line connection, please contact the venue directly: Raquel Passiano, E:, P: 02 9238 8810


Please be advised that you are responsible for ensuring that any equipment or materials brought by yourselves are covered by your own insurance. You should have Public Liability Insurance** to cover your attendance at the event. Please send this through to us by Tuesday, 5 April 2022.

**It is an Informa Group policy that all exhibitors provide their own Public Liability Insurance for a minimum of AUD $10 million, valid for the event duration. If an exhibitor is unable to provide their own, they can purchase temporary cover under Informa Australia for the duration of the event, at a cost of AUD $200 + GST. ***


Exhibition Bump In
From 7:00am – 8:30am on Tuesday 26 April 2022

Exhibition Bump Out
After Networking Lunch (approx..2:15) on Wednesday, 27 April 2022

*Please note that these times may change, you will be informed closer to the event if this is the case.

All exhibitors will need to be completely packed up and out of the exhibitions space by 4:30pm on Wednesday, 27 April 2022.


It is your responsibility to book your courier for both delivery AND collection.

Materials can be sent to the venue no earlier than Thursday, 21 April 2022

Please use the delivery label for ALL items being delivered. It is important you use the attached label as it is clearly marked with details for the event. If you choose to use your own label, items may be lost in the receiving dock at the venue.

All goods must be covered by proper customs documents – please mention it is a temporary exportation to avoid paying more taxes than expected. The venue will not pay any taxes/duties etc and will not accept any underpaid charges.

Remember – it is your responsibility to arrange for items to be picked up at the end of the event – items must be collected by the end of Thursday, 28 April 2022. You must book the courier and ensure that your items are clearly labelled with your company name and the return address. Items left after this time will be disposed of. Please use the return label and print enough to apply one per item.


432 – 450 George Street Sydney – Myer Loading Zone – Basement 2 Central Plaza
Sydney NSW 2000

The delivery of goods will only be accepted by the Hotel two Business Days prior to an event and stored for collection one Business Day after an event.

All deliveries are to be received through the Hotel’s loading bay. The Hotel assumes no responsibility for any items outside these times, unless otherwise arranged and reserves the right to dispose of such items.

The Conference & Events Department must be advised in advance of all deliveries to the Hotel. All deliveries must be marked with the name of the function, date of function and Hotel contact responsible. Please use the delivery label supplied.

Clients may be liable for damage caused to them by moving heavy equipment in the function rooms without proper protection to property e.g. – carpets, walls and doors. Clients are requested to check accessibility if equipment is of unusual size or dimensions.

The loading dock is an unloading and loading area; no parking is permitted in this area. Please notify the Conference & Events Department before any delivery. Use of the loading dock is subject to the terms and conditions of the Sydney Central Plaza Building.

Details of the contractor should be emailed to Swissôtel Security prior to arrival e.g. Number of people, vehicle registration, and company name.

The entering vehicle is to buzz and announce their arrival if after hours, Central Plaza Security will be aware if the above is followed.

Park their van/car in the designated Swissôtel loading dock – No standing period from 0700-1200.

Call 9 or the hotel number and ask for the event contact/Security manager or if after hours the Duty manager.

3.6m height for inside Dock

4.1m height for entrance of Dock


If you are sponsoring any additional items such as bags, lanyards, or any other items, Alisha Culverson will be in contact with you directly.


To arrange accommodation please go to our website – click here

We encourage you to book early to avoid disappointment.

Informa does not have a third-party hotel booking agency representing this event aside from the above links. If you are contacted to book accommodation by any agency, this is not recommended as they are unknown to Informa.


When you join our event, you can expect to see that health and safety is a priority, and that a range of measures are in place to ensure everyone involved is able to enjoy a safe, hygienic, productive and high-quality organised event experience.

All Informa events will be run according to official government and local authority guidance in the first instance, as well as any venue or location-specific regulations. In addition, Informa Australia will follow some key health and safety priority commitments as part of “Informa AllSecure“.

Full vaccination against Covid-19 is required for all in-person attendees.

IMPORTANT: For more information on Informa’s Vaccination requirement for all in-person attendees, our Event Health & Safety measures in place and Conditions of entry, click here.

Informa Connect Australia is the nation's leading event organiser. Our events comprise of large scale exhibitions, industry conferences and highly specialised corporate training.

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