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Here you will find the relevant information and forms to complete for the event.

If you have any questions, please contact the Event Delivery Coordinator Summer Lang


T: 02 9080 4339

Please ensure you read each section within this manual to ensure you meet the required deadlines.

We look forward to working with you in making this a successful event!

Monday, 8 July 2024


  1. Logo & Profile – Please send your EPS/AI logo and PDF brochure to
  2. Pass Registration – See the Pass Registration section below for further information.
  3. Public Liability Insurance – Please send to
    Exhibitors are required to provide evidence of their Company Public Liability Insurance (min. AUD $10 million Public). It is the exhibitor’s responsibility for ensuring that all equipment/materials brought onsite are covered by their own insurance
  4. Onsite Contact Details – Please send your main onsite contact details to



The exhibition will be open throughout the 1-day conference.



Monday 29 July 2024
7:00am – 8:00am

Please note an Informa staff member will be there during these times.



Monday 29 July 2024

*** This may be subject to change. You will be sent final confirmed timings closer to the event.


Monday 29 July 2024


All exhibitors will need to be completely packed up and out of the exhibitions space by 7pm on 7/30/2024.




Crown Promenade Melbourne
8 Whiteman Street , Southbank , VIC , 3006
Ph: 03 9292 6222
Exhibition Room: Promenade Foyer Central
Conference Room: Promenade Room

Accommodation is not included in your package. All attendees are required to book their own accommodation individually. Please Click Here for further information.

Complimentary wireless internet will be provided for all exhibitors. If you require a fixed line connection, please contact the venue directly: Albert Solis, E: P: (+613) 9292 8599

To view the Emergency Procedures for Crown Promenade Melbourne please click here.


BIO CONNECTIONS AUSTRALIA will be set up with tabletop exhibition stands for 2024. Exhibitors must not exceed their allocated space. Please be sure to check that your stand will fit within your allocated space.

The following are provided for all stands free of charge:

1 x Trestle Table
2 x Chairs
1x Power Supply

All adapters and extension cables must be provided by the exhibitor. Informa/ Crown Promenade Melbourne will not be able to provide these on site.

All exhibitors must ensure their testing and tagging of electrical equipment is up to date prior to arriving for bump in and understand that if their items are not tagged and tested then penalties from the venue may apply.



It is your responsibility to book your courier for both delivery AND collection.

Materials can be sent to the venue no earlier than Friday, 26 July 2024

Please use the delivery label for ALL items being delivered. It is important you use the attached label as it is clearly marked with details for the event. If you choose to use your own label, items may be lost in the receiving dock at the venue.

All goods must be covered by proper customs documents – please mention it is a temporary exportation to avoid paying more taxes than expected. The venue will not pay any taxes/duties etc and will not accept any underpaid charges.

Remember – it is your responsibility to arrange for items to be picked up at the end of the event – items must be collected by the end of Tuesday, 30 July 2024. You must book the courier and ensure that your items are clearly labelled with your company name and the return address. Items left after this time will be disposed of. Please use the return label and print enough to apply one per item.





Please note the loading dock servicing Crown Conference Centre is Loading Dock 3 on Whiteman Street. This dock is half way along Whiteman Street on the right, just after the set of traffic lights if coming from the Clarendon Street end.

The opening hours of the dock are Monday to Friday 8am to 4pm (unless otherwise arranged). Outside of these times the loading dock doors will be closed.

To have the doors opened, please contact the Banquet Duty Manager on 9292 8547, allowing 10 –15 minutes for this to occur.

Please note it is a requirement for all individuals accessing Loading Dock 3 outside of their vehicle to wear a high visibility vest/jacket/shirt.

Loading dock clearance height is 3500mm

** Please refer to Loading Dock 3 for the Crown Conference Centre.



Deadline to submit all passes – Monday, 8 July 2024


You are entitled to a certain number of complimentary registration passes per your agreement. If you are unsure how many passes you have used or what comes with your package, please contact Summer Lang (

Delegate passes are for the conference with access to the exhibition hall and conference sessions. Exhibitor passes are for the exhibition hall.

Complimentary Passes

The primary contact from each company will receive a unique link to access the Visit portal where you can register your complimentary delegate passes and exhibitor passes for the in-person event.

  1. Click on your unique link; an access code will be sent to your email address. Only the primary contact’s email address will be given access.
  2. Click BIO CONNECTIONS AUSTRALIA under the Events area
  3. Click STAFF on the left-hand side navigation bar and register your complimentary passes

Speakers will automatically be registered by Summer Lang. Please do not use your delegate and exhibitor passes to register speakers.

Additional Passes

If you’d like to register additional passes over your allocation, please contact Summer Lang (

Please click here to review Informa Connects events attendance code of conduct.



Lead Retrieval will be available through Visit Connect to all exhibitors and sponsors at no extra charge.

Lead Retrieval Setup

This is done via the same portal as pass registration. Your main company contact can login to the dashboard, and you will see the options “TEAM”, “QUESTIONS” and “LEADS” on the left hand side:

Team – register your colleagues attending the show and they will be provided with Lead Retrieval onsite in the ConnectMe App to allow scanning of QR codes from attendees badges to create your leads.
Questions – add your qualifying questions for your leads

Leads – this will show a comprehensive, real-time list of leads from your entire team onsite

These can be downloaded post-event as a .csv spreadsheet. You will receive an email in the lead-up to the show on how your team can access lead retrieval through their personal devices via the ConnectMe app.

Post Event

As an exhibitor you will still have access to your profile and access leads/responses obtained at the conference.



At Informa Connect, we have an ambition to become a champion of sustainability within our business and across the specialist markets we serve.

As part of our FasterForward programme, we have committed to a series of specific and ambitious goals and activities that, over a five-year period, will help us become an ever more sustainable, high impact business while supporting and accelerating change in our events.



Firstly we have put together a useful checklist for you to follow on how you can exhibit at our event more sustainably –


Through our commitment to the evolution of the exhibitions industry, we aim to ensure that we are delivering the best possible experience for our customers. We believe that by moving away from the use of disposable exhibition stands we will improve the ease, quality, safety and sustainability of the exhibitor experience at our events.

Therefore, as part of event regulation we ask that exhibitors do not use disposable booths. Disposable booths are defined as space only stands made to be used only once which are usually constructed from raw materials at the venue during build up and the main structure is disposed of after the event.

**We are specifying that any freebuild exhibitors must demonstrate evidence at both the design concept and build methodology that your stand’s core structural materials are re-useable or recycled. Please send this document to any contractors you employ.

For more information on Better Stands please click here:

List broking companies sometimes email exhibitors claiming to have attendee data. This is false and we advise you to delete this as it is spam.


Our official suppliers are detailed within this exhibitor manual. These suppliers may contact you directly to confirm your requirements for this event.  You may experience other contractors pitching you for your business and advising you they are the preferred contractor, however, unless the company is included in the service providers list, then they are providing false information.

Informa Connect Australia is the nation's leading event organiser. Our events comprise of large scale exhibitions, industry conferences and highly specialised corporate training.

Find out more