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ICT Fundamentals
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ICT Fundamentals

2-Day Bridging Course Non-Technical Professionals in Technology. This course explains the technologies behind the jargon, de-mystifies the hype around their appearance in the marketplace & examines all infrastructure & technology services & alternatives for delivering the next generation of ICT services.

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Key Learning Objectives

  • An overview of the basic principles of ICT technology
  • The different technologies that constitute the ICT landscape as we know it today
  • Information and tools that will allow you to quickly grasp complex concepts despite the acronyms
  • Examine the major components/ sectors of ICT telecommunications devices, services and infrastructure
  • Understand convergence, broadband and IP:
  • A perspective on ‘what it takes’ to implement broadband networks
  • Future trends in ICT developments such as 5Gand the ‘all optical network’
  • Transitioning from Telco to Next Generation ICT solution provider – how might it work?

About the Course

ICT (information and communications technology – or technologies) is an umbrella term that includes any communication device, medium, application, or technologies that provide access to information through telecommunications. This includes the Internet, Fibre Optic Networks, Fixed and Mobile Wireless networks, and other communication mediums. In the past few decades, information and communication technologies have provided society with a vast array of new communication capabilities. As such modern information and communication technologies have created a “global village,” in which people can communicate with others across the world as if they were living next door.

This course is specifically designed for non-technical audiences and/or professionals who may have formal education in a different discipline, but need to gain a high level understanding of the rapidly changing world of the Information and Communications Technologies (ICT) industry.

The course is ideally suited to those who are either service providers of ICT, recipients of ICT services, or seek to provide products or services (such as in finance or media/communications), or simply those seeking to understand and invest in the growth potential of the ICT industry.

It provides a basic understanding of ICT, networks and services and their technologies. It covers the basic principles of storage, retrieval, manipulation; processing, access, transmission and switching of digital data and the way people and organisations communicate and share information digitally with each other.

This course has a unique approach, concentrating on fundamental principles in an “overview mode” and then a progressive build-up, detailed knowledge of each component. (as opposed to other generic courses which tend to be “bottom up” i.e. plough through a lot of details to get to the point).

Who Will Benefit

This course will benefit those wishing to gain an understanding of the basic principles behind Information & Communications Technologies (ICT).

  • Fund Managers and Analyst and Venture Capitalists
  • Legal
  • Federal, State and Municipal Government
  • Construction and infrastructure builders
  • Transport, energy and water utilities
  • Regulators
  • Telecom network operators and ISP
  • Media and Entertainment


“Over the years I have attended many training courses provided by [Informa Corporate Learning]. I have always found the course content to be relevant and accurate and the course facilitators to be leaders in their field.”
Analyst, Eni Australia Ltd.

Terms & Conditions

To read the training course terms and conditions read more here

Course Outline

Review of basic communications – An ICT primer

  • Basic transmission concepts
  • Analogue vs digital transmission
  • Modulation, multiplexing and digital transmission
  • Optical transmission – working with light
  • Principles of circuit switching
  • Connection oriented vs connectionless systems
  • Introduction to data communications and networking
  • Inter-networking principles

Competitive emerging technologies ecosystem and marketplace

  • Technology, standards and government policy
  • Techno economics
  • Convergence the driver of change

Evolving from the narrowband CAN to the broadband MSAN

  • Structure and evolving nature of the Customer Access Network (CAN)
  • The copper local loop and the architecture of the PSTN
  • Specific networks for connecting end users
  • Evolving to the Multi-Service Access Network (MSAN)
  • DSL (Digital Subscriber Line) access technologies
  • HFC and cable access technologies
  • Deep fibre access strategies technologies
  • GPON
  • Next generation satellite systems

The next generation of mobile broadband wireless communications

  • A brief introduction to the black art of radio
  • Antennas and free space propagation
  • Can wireless match the performance and reliability of wireline?
  • Wireless trade-offs
  • Evolution of wireless broadband technologies
  • Satellite communications
  • Mobile cellular infrastructure basics
  • Mobile wireless and personal broadband

Evolving to the next generation packet based core

  • Optical Transmission concepts and systems
  • Metro and long haul optical transport networks
  • How is the Internet actually structured?
  • Structure of the IP protocol suite?
  • What exactly is the IP NGN?
  • NGN migration strategies
  • Understanding multiservice access and architectures
  • The benefits of packetisation to the service provider and to users
  • Interworking between the NGN and legacy systems
  • De-mystifying IP telephony jargon and buzzwords

IP and the Enterprise

  • The evolution of the Gigabit Enterprise
  • The business transformation centered around IP
  • Expanding the boundaries of the Enterprise
  • Private networks vs public networks
  • The technologies battle for the MAN
  • Mechanisms to provide quality of service when using IP?
  • Unifying the wireline and wireless Enterprise network
  • The impact of VoIP
  • Big Data and analytics
  • Privacy, security and surveillance

The Cloud is the Network is the Cloud

  • The next generation service provider in the cloud
  • Cloud, hosting and infrastructure services
  • The promise of NFV
  • Mobile edge computing
  • Mobile cloud computing
  • 5G, the cloud, and Internet of Things (IoT)

A brief look at the optical future

  • The optical communications revolution
  • Optical networks, switching and computing
  • Optical Computing

On-site & in-house training

Deliver this course how you want, where you want, when you want – and save up to 40%! 8+ employees seeking training on the same topic?

Talk to us about an on-site/in-house & customised solution.


Still have a question?

Sushil Kunwar
Training Consultant
+61 (0)2 9080 4395

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