Key Learning Objectives
- Hone writing and presentation styles for an Australian audience
- Improve corporate and current business language literacy
- Update vocabulary trends in written and spoken English
- Realise the benefits and potential of reader-centered writing
- Improve articulation and gain confidence in written communications
- Recognise and correct inconsistencies in writing and presentation styles
- Examine the process of logical writing how it improves message strength
- Examine voice, tone and other verbal and non-verbal communication tools
- Become fluent in professional business presentation
About the Course
This course has been designed for overseas-born professionals seeking to develop their career performance in Australia through improved business communication.
It combines the complementary subjects of business writing, pronunciation and verbal/visual presentation skills. Have you…?
- found it hard to write down what you really want to say?
- delegated a task and it hasn’t been done… and you have no idea why?
- been given an instruction and not understood, yet lack the confidence to ask again?
- missed out on a deal because you didn’t understand the underlying tone of an email?
- had a conversation and even though it’s been in English… you wish you’d had a translator?
The course will review language trends, how to structure various written communication such as emails, reports and proposals, and insights into the meaning behind tone, sarcasm, humour which are often particular to Australian culture
Who Will Benefit
- Overseas born professionals looking to advance their career in their chosen field
- Organisations seeking to develop the communication skills of overseas born employees to build job performance; specifically in the realms of written and spoken English
Australian business culture focus
- Overview of the business, professional and social practices in Australia
- Australian workplace values
- Group dynamics in the workplace
- Review of Australian written and verbal communication trends
- Build understanding of local behavioural traits
Business writing skills for corporate literacy
- Using writing that speaks to the reader
- Applying plain English principles to the writing process
- Writing simply to achieve the highest level of professionalism and the greatest impact on your audience
- Recognise and correcting inconsistencies in your writing style
- Emailing in English
- Writing a succinct business letter or proposal
- Structuring emails to improve readability
Lexical business needs
- Reviewing various terminology used in a selection of job types
- Developing the specific terminology relating to your work or area of business
- Developing written communication skills specific to your purposes
- Useful exercises on pronunciation, stress and intonation to achieve greater authenticity of spoken English
- Special focus on appropriate Australian humour and jargon
Business presentation skills
- What makes a presentation
- Presentation vs. delivery
- Voice, tone, speed and other critical elements
- Cultural insights
- Developing fluency of speaking for business presentations
- Tools and techniques to improve confidence and assertiveness
- Preparing and delivering memorable presentations
- Fielding questions
- Active listening skills
- The power of questioning
- Non-verbal communication signals
- Making a presentation of information
Situational business skills
- Socialising with clients with greater confidence
- Participating more actively in meetingsn
In this final part of the course you will embed all your new skills and techniques through a practice and feedback exercise with the course instructors on preparing a presentation from start to finish incorporating all the key learnings from the past 2 days
On-site & in-house training
Deliver this course how you want, where you want, when you want – and save up to 40%! 8+ employees seeking training on the same topic?
Talk to us about an on-site/in-house & customised solution.