Register your interest


Register your interest


National Disability Summit

Transforming Disability Service Delivery to Optimise the Social and Economic Participation of People with Disabilities.

8-9 May 2017 | Novotel on Collins, Melbourne

Book Now Download Brochure

EARLY BIRD rate - $1,395 (SAVE $200). Register by 17 March 2017


This is a critical time for the NDIS and for every person it impacts. The NDIS is doubling the national investment in disability support and as it expands to additional sites, the industry needs to establish how it’s working in its current sites, with a keen focus on all the key players in the system; consumers, carers, service providers, government bodies and key associations. The 8th Annual National Disability Summit will review the progress and initiatives in supporting people with disabilities and their families to maximise independence and social and economic participation by creating greater choice.

Topics include:

  • Evaluating the impact of the NDIS
  • Complaint pathways for the NDIS
  • NDIS – Be ready for uncertainty
  • Organisational transition for NDIS
  • Paediatric health services getting NDIS ready
  • Participant experiences of autonomy, choice & control in the NDIS
  • Supporting people with intellectual disability to participate on decision making
  • Social inclusion through the NDIS & an innovative volunteering project
  • Parents as advocates for children with disabilities – What does this mean under the NDIS?
  • Panel discussion – Navigating the disability & mental health systems
  • Quality – Who decides & from whose perspective?
  • NZ Perspective – A New Approach to Disability Supports (ACC)
  • NDIS needs a model of disability practice & positive behaviour support can provide it
  • Working with key stakeholders to establish FASD as a recognised disability & claimable with the NDIS
  • Issues surrounding women with disability & violence

Missed the last Disability Summit?

View presentations from the 7th Annual National Disability Summit:



8:30 am

Registration & Coffee

9:00 am

Opening Remarks from Chair

Brent Hayward, Coordinator, Schoolwide Positive Behaviour Support, Victoria, and PhD Candidate, Melbourne Graduate School of Education, University of Melbourne

9:10 am

KEYNOTE ADDRESS | How Far are We from the Summit? Achieving Full Social & Economic Participation for People with Disability

Alastair McEwin, Disability Discrimination Commissioner, Australian Human Rights Commission

9:40 am

  • Barriers to complaints
  • Importance of complaints
  • Good complaints systems are visible, accessible & inclusive
  • What government complaints systems are doing well & what they
    could do better
  • Complaint pathways for the NDIS

10:20 am

Morning Tea & Networking


11:00 am

  • In the transformation from a welfare world, where funding is
    separate from clients, to an insurance world, where the customer
    brings the funding, service providers will have to rethink not only
    their service offering, but their management systems, recruitment
    approaches, staff development & corporate communication
  • Critical issues that service organisations will need to grapple with,
    on their path to customer service success

11:30 am

  • Transforming your systems & digital platform can drive business productivity & efficiency
  • What broader organisational change is required to deliver NDIS services, being flexible, responsive & reducing your overheads
  • How can organisations better engage with minority groups
  • The need to establish your position in the marketplace
  • Supporting frontline staff through significant & sustained change & uncertainty

12:00 pm

TAC’s mission is to be world’s leading social insurer

  • The TAC has been delivering social insurance for over thirty years including to those with lifelong injuries or disabilities
  • The current disability reforms provide an opportunity for the TAC experience to inform developments to ensure alignment and consistency of experience for both compensable and non-compensable clients and providers who work with them.

12:30 pm

Lunch & Networking

1:00 pm

  • Approaches to help organisations maintain focus (on their organisational intent & their customers)
  • Approaches to stay responsive – to rapidly develop & evolve new services & business models that fit within current constraints
  • Tools & methods to articulate why you do what you do, understand the needs of your future customers, rapidly develop business models & align your organisation to intent

1:30 pm

  • Why do children’s health services need to get ready for disability
    sector reform?
  • What are the benefits to potential participants & their families of
    health workforce & agency readiness?
  • How is NDIS readiness is being realised across Children’s Health
    Queensland & beyond?

2:00 pm

Afternoon Tea & Networking


2:30 pm

  • Development of advocacy skillset
  • Barriers to success
  • Advocacy supports
  • Family-centered care models
  • What does this mean under the NDIS?

3:10 pm

  • Why advocacy & action is important to bring hope for a better
  • Discuss carer expectations for the NDIS & the results so far –
    Are they aligned?
  • Highlighting service gaps by using carers’ anecdotes
  • Pointing out the adverse effects of absorbing diverse
    commonwealth funding into the one NDIA basket will provide
    good platforms for discussion around access & equity

3:50 pm

Closing Remarks from the Chair followed by Networking Drinks

8:30 am

Registration & Coffee

9:00 am

Opening Remarks from Chair

David Green, Director, NGO Program Management and Reform, Service System and Program Reform Directorate, Department of Family and Community Services, Ageing, Disability and Home Care


9:10 am

Evaluating the Impact of the NDIS

Professor Kostas Mavromaras, Director, National Institute of Labour Studies, Flinders University

9:50 am

  • Aligning the business model with human aspect
  • Consumer stories & experiences
  • Standards within the industry – quality assurance (NDIS Quality &
    Safeguards Framework)

10:30 am

Morning Tea & Networking

11:00 am

  • The NDIS does not offer a model for disability support practice
  • Positive behaviour support (PBS) provides the only evidencebased
    systems approach
  • PBS can remain true to the values & principles of the scheme
    while meeting the needs of all stakeholders

11:30 am

  • Delivery of entitlements to people with disabilities, within an
    accident insurance framework
  • Transformation of NZ disability system
  • Designing contemporary disability supports
  • Co-design & stakeholder engagement
  • Social investment approach
  • Self-determination about “where I go, what I do, where I live &
    who with”

12:10 pm

  • An evidence based challenge to multiple myths associated with FASD
  • Discuss the evidence & present the facts
  • Provide practical guidance on working with FASD challenges
  • How NOFASD Australia are working with key stakeholders to
    establish FASD as a recognised disability & claimable with NDIS

12:40 pm

Lunch & Networking


1:40 pm

  • Research of participant experiences of the NDIS regarding
    autonomy & choice; & rights enforcement in the NDIS by analysis
    of participant experiences
  • Methods for appealing NDIS decisions are also analysed &
    discussed, with a review of AAT & Federal Court decisions to date
  • Research & analysis allows recommendations to be made
    regarding how participants & their advocates can better navigate
    the NDIS to maximise autonomy & choice

2:10 pm

  • Most people with Intellectual Disability will need support with decision making
  • A rights based approach suggests supporters should enable the expression of a person’s will & preference rather than using a framework of ‘best interests’
  • Challenges & providing support for decision making that avoids influencing or overriding the will & preference of the person with Intellectual Disability
  • Evidence based framework for the practice of support for decision making & trialing training materials to improve practice

2:40 pm

Afternoon Tea & Networking

3:00 pm

  • Facilitating NDIS plans in a more creative way & enabling people
    with a disability to use NDIS for social network building
  • Skills building using innovation enabling ability to exercise choice
    & control
  • Crossover between mainstream services & the general community

3:40 pm

  • The NDIS provides opportunity for people with disability to
    have empowerment, control & autonomy making their opinions
    & narratives central in designing policy. This is a step to the
    prevention of violence against women with disability
  • A platform for a conversation to commence on how to respond
    to & prevent violence against women with disability which is
    beneficial to all those involved in the NDIS initiative

4:20 pm

Closing Remarks from the Chair & Close of the Conference


Packages Price
Package(Two Days) $1595+GSTEarly Bird
Both Workshops $795+GSTEarly Bird
Two day conference + both workshops $2390+GSTEarly Bird
Two day conference + workshop A $2090+GSTEarly Bird
Two day conference + workshop B $2090+GSTEarly Bird
Workshop A $495+GSTEarly Bird
Workshop B $495+GSTEarly Bird
Packages Price
Package(Two Days) $100+GSTEarly Bird

Event pricing

  • Early Bird rate – $1,395 (SAVE $200). Expires by 17 March 2017
  • Standard registration pricing – $1,595. After 17 March 2017
  • Concession rate available – see rates tab above
  • Book 3 delegates and receive the 4th delegate pass at no cost. To take advantage of this offer, call us today on 02 9080 4307 or email
    Note: All delegates must be from the same company and register at the same time to qualify.

Note: Concession Rate is for person with disability, their family and carers.

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WORKSHOP A | 9:00am – 12:30pm

Nothing for me, without me – Shared Decisions in complex spaces, making the credo a reality

This workshop will tackle the complex topic of share decision making with a focus on when the decisions involve clinical risk.

People with disability should be at the centre of all decisions about what they want or need in their life.  This ability to exercise choice is a basic human right.   When exercising this right however, it can be much harder for people with disability to have their decisions supported well. The balance of duty of care and dignity of risk can be a difficult space for people with disability and allied health to navigate together.

The workshop will cover:

  • Policy and framework underpinning decision making around risk
  • People’s experiences- case examples of shared decision making
  • Tools and processes to facilitate shared decision making
  • Guided workshop- case studies that will allow you to explore how the tools are used in practice
  • Reflection and discussion around applying shared decision making in practice (Considerations for sole practitioners; NDIS; practice change)

Each participant will be provided with a copy of the tools following this workshop.

Workshop Facilitators:
Jennifer Morgan, Director of Health and Wellbeing Yooralla;
Cathy Willmot, Senior Clinician Speech Pathologist Yooralla;
Jessica Kuek, Physiotherapist Yooralla;

Speakers Profile

Jennifer Morgan, BA Psy(Hons), MForMentH, Assoc MAPS is a registered psychologist and currently Director of Health and Wellbeing at Yooralla. Jennifer’s career to date spans 14 years in the disability sector working in the UK and Australia. She has worked in a variety of roles for private, public and not for profit organisations including managing residential and community based services and as a senior clinical leader in both the Queensland and Victorian government. She is currently responsible for providing practice leadership and promotion of evidence informed and contemporary services that respect, protect and fulfil the rights of people with disabilities consistent with the United Nations Convention on the Rights of Persons with Disabilities, 2006.  Through her time with Yooralla she had consistently led reforms to champion a human rights approach to supporting people with disability, these have resulted in the improvements in the quality of clinical and organisational support, evidence informed practices and the elimination of the routine use of restrictive interventions such as routine physical restraint and seclusion.  She has served as a reference group member to the Australian Psychological Society in order to provide information and advice regarding industrial, organisational and professional matters affecting Public Sector and Non-Government Organisation psychologists.  She is also a psychology supervisor for the Australian Health Practitioner Regulation Authority. Her current clinical interests include Autism Spectrum Disorder, Forensic Mental Health, Forensic Disability, Mindfulness and Positive Psychology.

Cathy Willmot,  BSpeechPathology (Hons), MHealthSc (DD), is a senior clinician who has specialised in the area of supporting complex decisions around the management of swallowing disorders for over 17 years.  Cathy has held roles in both government and non-government organisations since graduating, working as a speech pathologist and senior project officer. In these roles, Cathy has continued to advocate for the development and refinement of organisational practices to facilitate individual choice as part of the assessment and intervention process.  Cathy currently works with Yooralla, holding a position in the Quality, Innovation and Safeguards team, where she supports adults with disability who have complex swallowing and communication needs. As a senior clinician, Cathy has continued her work around developing information in accessible formats to facilitate participation of all stakeholders in the clinical decision making process.  In her current role, Cathy also leads the practice of other speech pathologists within her team.

Jess Kuek, Bachelor of Physiotherapy, Graduate Diploma of Education, is a physiotherapist who has worked with children and adults with disabilities for the past 8 years. Jess has worked in community, school, hospital settings across Victoria and New South Wales in Government and Non-Government Organisations. She has had senior physiotherapy roles and has held teaching positions at Charles Sturt University. Jess currently works with Yooralla, holding a position in the Quality, Innovation and Safeguards team, where she supports adults with disability through transdisciplinary therapy input around complex physical, functional and participation goals. Jess is passionate around supporting people with disabilities and their families to be empowered to make informed choices and direct services to better meet their needs. Jess has worked as senior therapist within teams to shift policy and practice towards person centred practice and achieving meaningful and important goals for each individual even if these involve levels of risk.


WORKSHOP B | 1:30pm – 5:00pm (including 30 minute afternoon tea)

Marketing Yourself into the NDIS Future

Be tactical, consistent and active.

An industry savvy, interactive presentation delivered by members of the Professional Practice Academy Team, Dr Jodie Goldney, and Ms Jackie O’Connor.

The Professional Practice Academy (PPA) is Australia’s largest industry led professional organisation for the community services sector in Australia and beyond.

Bring your real-life marketing and social media concerns, and have our team work with you on-the-spot to create social media storyboards, write blogs, and create marketing frameworks for your organisation in the new world. Limited to 18 places.

  • The workshop begins with a brief overview of social media platforms, addressing how your business can best interact with and leverage those.
  • We also touch on email marketing, and explore how you can enhance engagement with your audience.
  • From here, we will move to providing an overview template of our unique social-media strategy and process.
  • Using an interactive approach, we will then work with individuals and small groups to massage your key messages into this logic.
  • Our methodology facilitates a regular, and agile social media push-out across all media platforms.  It also moves away from rigid strategies which are inadequate to the needs of a rapidly changing environ, or assume that every platform suits every business.

Very popular with our client group, and due to its interactive nature, this workshop is sure to fill-up fast.  Book your workshop now to avoid disappointment.

Limited to 18 places.



Brent Hayward

Coordinator, Schoolwide Positive Behaviour Support, Victoria, and PhD Candidate, Melbourne Graduate School of Education, University of Melbourne

Alastair McEwin

Disability Discrimination Commissioner, Australian Human Rights Commission

Doris Gibb

Acting Deputy Ombudsman, Office of the Commonwealth Ombudsman

David Green

Director, NGO Program Management and Reform, Service System and Program Reform Directorate, Department of Family and Community Services, Ageing, Disability and Home Care

Adrian Munro

Executive Manager Operations, Richmond Wellbeing (RW)

Liz Cairns

Head of Independence Division, Transport Accident Commission, Victoria

Chris Vanstone

Chief Innovation Officer, The Australian Centre for Social Innovation

Bethany Hooke

NDIS Project Manager, Queensland Statewide Child & Youth Clinical Network, Children’s Health Queensland

Fiona Russo

PhD Candidate, University of Southern Queensland

Janette Korolew

Carer Consultant, Wellways Australia

Arahni Sont

Carer & Consultant

Jennifer Morgan

Director, Health & Wellbeing Therapy Team, Yooralla

Professor Kostas Mavromaras

Director, National Institute of Labour Studies, Flinders University

Darren Ginnelly

Managing Director, My Place Foundation

Joel Wilson


Simone Flavelle


Michelle Wilkinson

Business Manager, Serious Injury, Accident Compensation Corporation ACC, NZ

Cath Williams

Programme Manager Disability Support Services, Accident Compensation Corporation ACC, NZ

Anne Heath

Executive Director – Education, National Organisation for Fetal Alcohol Spectrum Disorder (NOFASD) Australia

Nick Mann

Founder and Principal, Polaris Lawyers

Professor Christine Bigby

Director, Living with Disability Research Centre

Carol Smail

CEO, ACL Disability Services & Gig Buddies Sydney

Matthew Collins

Social Media Coordinator, ACL Disability Services & Gig Buddies Sydney

Belinda Mason

Director, Blur Projects

Denise Beckwith

B Soc Wk Hons

when & where

08 - 09 May 2017

Novotel on Collins, Melbourne
270 Collins St
Melbourne VIC 3000
03 9667 5800

Book Accommodation with Lido Group
For your convenience Lido Group will manage your accommodation needs. Click here or call 02 8585 0808.


Still have a question?

Conference Producer
Sarah Hardiman

Sponsorship & Exhibition Manager
Samantha Lister
02 9080 4432

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