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22nd Annual National Workers’ Compensation Summit

Australia’s leading platform for legislative updates and workers’ compensation case studies

30 – 31 March 2021 | Sofitel Darling Harbour, Sydney

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Early bird rate expires 28 January 2021 // see pricing below for details


The National Workers’ Compensation Summit is back for its 22nd year on 30-31 March 2021.

In exciting news, we will be returning as a face-to-face event – taking every precaution to deliver a safe and secure event. Join us as we bring together injury management and workers compensation professionals to learn, recalibrate and reconnect.

Workplaces have experienced seismic shifts in the way we work. The heightened the focus on employee health, wellbeing and safety means new approaches to injury prevention, management and compensation.

From mental health to Covid-safe practices, managing stress to managing claims, this future-focussed program will provide attendees with the tools, strategies, energy and connections to step up to the challenge that 2021 brings.

The 2021 Summit is not one to be missed.

Topics covered include:

  • New, low-cost programs and technologies for injury management and prevention
  • Psychological injury and mental health
  • Claims management in a post-COVID world
  • What’s new in rehabilitation research
  • Scheme changes across jurisdictions and emerging issues
  • Finding common ground in case conferences
  • Latest workers compensation cases and decisions
  • Return to work
  • Effective measures to reduce claims costs
  • Managing increasing numbers of claims
  • Traumatic injury

Who should attend:

  • Claims Managers
  • Workers compensation managers
  • Injury management professionals
  • Case managers
  • RTW managers
  • OHS/WHS managers
  • Wellbeing and wellness managers
  • Mental health first aid officers
  • Rehabilitation providers
  • Occupational and environmental medical professionals
  • Workers compensation lawyers
  • Insurers
  • Self-insured companies
  • Employers


Natalie Bekis

General Manager of Strategic Partnerships and Engagement Group, Comcare

Darren Parker

Executive Director, Workers & Home Building Compensation Regulation, State Insurance Regulatory Authority

Sabina Vitacca

Mindfulness Consultant, Meditate Now

Gift Musiwa

WHS Manager & After Hours Manager, Lakeview Private Hospital

Ian Firth

State Inspector, SafeWork NSW

Matthew Buxton

Managing Director, Getting on With Life (GOWL)

Noni Byron

Managing Director, Prestige Health Services Australia

Professor Ian Cameron

Head, John Walsh Centre for Rehabilitation Research, The University of Sydney

Rosemary McKenzie-Ferguson

Founder, Craig's Table

Dr Azhar Khan

Occupational and Environmental Physician, LIME Medicolegal

Amanda Bond

Partner, Gillis Delaney Lawyers

Dr Mark Deady

Research Fellow, Black Dog Institute

Ryan McCathie

Director and Exercise Physiologist, Hunter Rehabilitation and Health

Meg Tecson

National Manager - Workers Compensation and Injury Management, Metcash


9:20 am

OPENING | Opening remarks from the Chair


9:30 am

  • Latest updates across the 8 workers compensation schemes in Australia
  • Painting the picture of COVID’s impact on workers’ compensation claims and premiums

10:00 am

  • COVID-19 response – claims experience and regulatory challenges
  • Mental health reform and Comcare’s priorities
  • Improving work participation – the role of GPs and opportunities for scheme design

10:30 am

Networking and refreshment break


11:00 am

No one plans an injury. And the injured worker didn’t wake up thinking they’d need a new job because of it. Through a powerful story about an injured worker’s remarkable transition into new, meaningful employment, Matt reminds us of this industry’s raison d’etre – to help injured people.

11:30 am

  • HeadGear is a free, easy-to-use app that is scientifically proven to build good mental health, manage stress and build resilience and wellbeing
  • Key findings from research on HeadGear
  • What are the gaps: turning short-term interventions into lasting behavioural and cultural change
  • How can workplaces implement HeadGear to ensure its effective use?


12:00 pm

  • People at Work is a collaboration between the health and safety regulators of Australia. A multi-jurisdictional tool, it is Australia’s only validated psychosocial risk assessment survey. This hands-on session will practically demonstrate how to implement the tool in your workplace and run through the simple 5-stage process.
  • People at Work and how it fits in SafeWork Australia’s psychosocial risk management approach
  • Get started on using the new digital platform
  • Understand how to use it for most effective results in your workplace

1:00 pm

Lunch and networking break


2:00 pm

  • Assisting recovery after traumatic injury and identifying early predictors of delayed recovery
  • Approaches and solutions to help injured people understand and manage chronic pain

2:30 pm

  • Exercise Physiologists and WorkCover: where do they fit in?
  • Early intervention treatment methods and latest research to reduce costs
  • Case Conferencing and Treatment Plans to achieve the best outcome

3:00 pm

Networking and refreshment break


3:30 pm

  • Providing individuals with the tools and skills to promote wellbeing in the home and community
  • Increasing independence and overall wellbeing for injured workers

4:00 pm

Lakeview Private Hospital’s workers compensation claims numbers are far below the industry average. With a focus on ‘back to basics’ safety, Lakeview has developed a culture that is proactive about worker safety, within and beyond the workplace. This approach includes:

  • The WHS Strategic Focus Group: worker representation and close collaboration with senior managers
  • Examples of what planning, implementation and evaluation of WHS initiatives looks like
  • Monthly WHS initiatives – what has worked well, and what hasn’t
  • Understanding and managing for non-work-related injuries and illnesses

5:00 pm

CLOSING | Closing remarks from the Chair

5:10 pm


6:00 pm

Enjoy dinner with peers along the sparkling Darling Harbour foreshore. Dinner is included in your attendance to the Summit.

8:50 am

OPENING | Opening remarks from the Chair


9:00 am

  • Updates on the NSW workers compensation system
  • Challenges and strategies for the way forward in NSW

9:30 am

  • Advice on associated issues if you’re an employer so that you can develop and implement the policies that will reduce injury and claims in the first place
  • Key issues to understand should a Workers Compensation Claim be escalated to a court or tribunal

10:00 am

  • The future of work and the changing way workplaces are approaching mental health and wellbeing
  • How can organisations empower and engage workers in tough times?

10:30 am

Networking and refreshment break


11:00 am

  • How the pandemic led to increased workload, as well as heightened emotional and physical stressors on our employees
  • How through genuine care and communication, we continue to create a safe environment for employees who are experiencing distress remotely
  • FUSE Strongarm Pilot Program: How we ensured workforce buy-in, and embedded wearable technologies that work in harmony with our processes culture, leading to behavioural change is lasting and meaningful

11:30 am

  • Practical strategies on how to build mindfulness toolkits for all employees, to boost mental health, productivity and focus in the workplace
  • Wellbeing strategies which are proven to be effective across complex organisations and why they work so effectively
  • Self-identify your own strengths and weaknesses and those of your team, and understand how results can impact on wellbeing and health
  • Discover ways to boost your personal toolkit with evidence-based techniques and strategies to create a personal mindfulness blueprint

12:30 pm

Lunch and networking break


1:30 pm

  • Benefits of involving an Occupational Physician in early intervention methods to improve outcomes
  • Importance of recovering at work and engaging an Occupational Physician in concert with General Practitioners
  • Illustrating how to facilitate these methods using two clinical scenarios

2:00 pm

  • It is the injured worker’s right and responsibility to enter and exit the workers compensation process as quickly as possible
  • Injured Worker Well-Being Week 2021 is coming in late May, and will be focused on positive ways forward
  • Providing resources and inspiration to enable and empower the injured worker community through dental health, nutrition, exercise physiology, music as pain management, financial management and more.

2:30 pm

  • How we implemented key mental health strategies
  • What worked well, from assessment to evaluation
  • The challenges we faced and overcame, and issues we are still working on
  • What we’d do differently and why

3:00 pm

Closing remarks from the Chair

3:10 pm



Platinum Sponsor


Packages Price
Package(Two Days)$3495$3095+GST Early Bird Rate Early Bird Rate
Extras Price
Additional Dinner Ticket for Guest $250+GST
Packages Price
Package(Two Days)$2495$2095+GST Early Bird Rate Early Bird Rate
Extras Price
Additional Dinner Ticket for Guest $250+GST

Early bird rate expires 31 January 2021
Standard rate expires 28 February 2021

Standard (for Insurance and Service Providers)

  • Early bird rate: $3,095
  • Standard rate: $3,295
  • Full rate: $3,495

Corporate/Government/Regulators/NFP Rate

  • Early bird rate: $2,095
  • Standard rate: $2,295
  • Full rate: $2,495

when & where

29 - 30 Mar 2021

Sofitel Darling Harbour
12 Darling Dr
Sydney NSW 2000
+61 (02) 8388 8888


Still have a question?

Margaret Young
Conference Producer
+61 2 9080 4037

Alex Cook
Sponsorship & Exhibition Manager
+61 2 9080 4425

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