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20th Annual National Workers’ Compensation Summit

Australia’s leading platform for legislative updates and workers’ compensation case studies

18-19 February 2019 | Crown Melbourne

Book Now Download Brochure

Early Bird Rates ~ EXPIRES 30 January 2019
Corporate, Govt, Regulators, NFP Rate // See pricing Below

overview

The National Workers’ Compensation Summit will return for its 20th anniversary in 2019. Join us at Crowne Melbourne on 18-19 Melbourne 2019.

Serving as Australia’s premier platform for legislative updates and business case studies, the two-day event is a must for those working in the workers’ compensation space.

The 2019 agenda will explore keen areas of interest, including:

  • Current national legislative changes and future proposals
  • Claims management
  • Technology and automation in WHS
  • Leadership initiatives for successful RTW
  • Change management in an evolving workplace environment
  • Self-insurance
  • Injury prevention and management
  • Mental health and well-being and initiatives
  • Preventing action strategies
  • Employee engagement case studies
  • Ageing workforce challenges

sponsors

exhibitors

agenda

8:50 am

Opening Remarks from the Chair

9:00 am

——An overview of key findings of the Workplace Futures report
——How will technology reduce workplace injury and increase safety
——Addressing the possible challenges
——The pros and cons of automated systems and robots

9:40 am

The National Policy Landscape and Opportunities for Change

Anthea Raven, A/g Branch Manager, Strategic Policy Branch, Safe Work Australia

10:10 am

Victorian Workplace Health & Safety Initiatives

Clare Amies, Chief Executive Officer, WorkSafe Victoria

10:40 am

Morning Refreshments & Networking

11:10 am

PANEL DISCUSSION | Steps Towards a Physical and Psychological Healthy Workplace – State and Territory Initiatives

Clare Amies, Chief Executive Officer, WorkSafe Victoria

Christina Carrass, Chief Customer Officer, Workcover QLD

Danny Kilpatrick, Manager Health & Return to Work, SafeWork NSW

11:50 am

——Update on SafeWork NSW committed to reducing fatalities and injuries by 2022
——Initiatives and recommendations for embedding health and safety landscape in every workplace

12:20 pm

Please check website for updated session details

12:40 pm

Lunch & Networking Break

AFTERNOON STREAM SESSIONS

1:20 pm

Welcome back and introduction from the Chair || Stream: STREAM A: CLAIMS MANAGEMENT

Welcome back and introduction from the Chair || Stream: STREAM B: RTW & INJURY MANAGEMENT

——Overview of the early intervention program
——How a claim experience impacts an injured worker’s ability to return to work
——Initial consultation and conversation with the injured worker

2:00 pm

——Lessons learned from Bourke St tragedy
——Managing and dealing with the impact of psychological damage
——The TAC approach to managing claims and assisting injured workers

2:30 pm

——Risk identification is a focus within the industry for two reasons: resource allocation (directing effort where it is needed most) and guiding early and appropriate intervention (providing the right service at the right time)
——Description of approaches that have had negative impact from the injured worker point of view
——Description of the impact that risk identification has had on case managers
——Summary of the evaluation so far of the Recovery Blueprint partnership with WorkCover Qld, with a focus on the customer experience component of the evaluation

——Workplace conflict features as a primary barrier in many return to work programs, particularly those for psychological injury
——Workplaces need to acknowledge conflict and its impact
——Know what steps to take to resolve it and recognise when it’s the right time to call in an external mediator

3:00 pm

Networking Break & Refreshments || Stream: STREAM A: CLAIMS MANAGEMENT

Networking Break & Refreshments || Stream: STREAM B: RTW & INJURY MANAGEMENT

"So Where is The Pain Coming From?" How Scan Findings Correlate Poorly with Symptoms and How to Communicate for Best RTW Outcomes || Stream: STREAM B: RTW & INJURY MANAGEMENT

David Brentnall, Specialist Physiotherapist & Managing Partner, Axis Rehab at Work

4:00 pm

Please Check Website for Updated Session Details || Stream: STREAM A: CLAIMS MANAGEMENT

——Coordinating a seamless injury rehab and RTW process
——Developing a timely RTW program
——Improving the recovery process post injury/illness
——What role do managers play in creating a safe RTW environment?

4:30 pm

——WorkerFirst centres around using allied health professionals and specialists in a different way to achieve a different outcome
——WorkerFirst manages early expectations and interventions for a mental health claim
>> Demonstrating care and support through different mechanisms
>> Providing treating doctors with access to Occupational Psychiatrists for support
>> Tried and tested outcomes based statistics to demonstrate the value

——Outline of the tool – benefits and evidence behind it
——How it can be practically used to drive positive outcomes in RTW setting with medical practitioners and treating parties

5:00 pm

CLOSING | Closing remarks from the Chair

5:10 pm

Close of Conference

6:30 pm

Conference Dinner - Ludlow Bar & Dining Room

8:50 am

Opening Remarks from the Chair

9:00 am

KEYNOTE | The Collaborative Partnership to Improve Work Participation

Rob Whelan, CEO, Insurance Council of Australia

9:30 am

——The aims of the Health Benefits of Good Work Campaign
——The definition of ‘good work’
——Examples how Signatories are implementing HBGW practices
——Useful resources and references to assist you with implementing HBGW practices

10:00 am

New Perspectives on Personal Injury Management

Senior Representative, Gallagher Bassett,

10:20 am

Morning Refreshments & Networking

10:50 am

——Where are we now – Gap Analysis – system and data
——Where do we want to go – Plan development / stakeholder engagement and by linking strategy to claims processes
——How will we get there – Operationalising Plan including key metrics & reporting and tool development legislative compliance

11:30 am

Please check website for updated session details

11:50 am

——I dentifying key injury causes (serious injuries, manual handling and mental health) and establishing programs to reduce incidents
—— Embedding a customer centric approach that partners with injured colleagues, operations and medical providers to deliver the right outcome for each injured colleague
—— Demonstration of the programs we have delivered over the last 18 months that improve collaboration and user experience across the injury management journey (digitisation of processes, more rigorous and role specific pre-employment checks, and clear communications to our partners)

12:30 pm

Lunch & Networking Break

1:20 pm

Welcome back and introduction from the Chair || Stream: STREAM A: MENTAL HEALTH & WORKPLACE WELL BEING

Welcome back and introduction from the Chair || Stream: STREAM B: WHS, INJURY PREVENTION & RISK MANAGEMENT

1:30 pm

CASE STUDY | Placing Psychological Safety at the Top of the Corporate Agenda || Stream: STREAM A: MENTAL HEALTH & WORKPLACE WELL BEING

Julia Robinson, Wellness Project Specialist, Metro Trains Melbourne

——Why humans are wired to seek trust from leaders and their workplace
——How to identify low trust indicators that are sabotaging your organisation and teams
——6 Building Blocks of Workplace Trust

2:00 pm

——Addressing the multi-phase national research study
——Results of workers experience of compensation system
——Understanding the negative impact of workers compensation system

——Exploring the four quadrants of health
——Examining procedures and decisions that promote workplace flexibility and support the employee
——A patient system of care approach to RTW focusing on the individual

——The issues that can arise with a system that focuses too intently on compensation
——How introducing employer driven early intervention following workplace injury has led to cultural change in this area
——The collateral positive impact that this can have on safety and injury and compensation costs and outcomes

3:00 pm

Networking Break & Refreshments || Stream: STREAM A: MENTAL HEALTH & WORKPLACE WELL BEING

Networking Break & Refreshments || Stream: STREAM B: WHS, INJURY PREVENTION & RISK MANAGEMENT

3:30 pm

——Supporting mental health in the workplace
——Breaking down the stigma and opening up channels for discussion
——Risk assessment and understanding

Please check website for updated session details || Stream: STREAM B: WHS, INJURY PREVENTION & RISK MANAGEMENT

4:00 pm

—— What happens when community is put into workers compensation
—— What happens when conversation are totally focussed on outcomes

Please Check Website for Updated Session Details || Stream: STREAM B: WHS, INJURY PREVENTION & RISK MANAGEMENT

4:30 pm

CLOSING | Closing remarks from the Chair

4:40 pm

Close of conference

pricing

Packages Price
Package(Two Days)$3495$3295+GSTEarly BirdEarly Bird
Two day conference + workshop A$3995$3795+GSTEarly BirdEarly Bird
Two day conference + workshop B$3995$3795+GSTEarly BirdEarly Bird
Two day conference + both workshops$4395$4195+GSTEarly BirdEarly Bird
Workshop A$795$695+GSTEarly BirdEarly Bird
Workshop B$795$695+GSTEarly BirdEarly Bird
Both Workshops$1195$1095+GSTEarly BirdEarly Bird
Extras Price
Day One - Stream A: Claims Management $0.00+GST
Day One - Stream B: RTW & Injury Management $0.00+GST
Day Two - Stream A: Mental Health & Workplace Wellness $0.00+GST
Day Two - Stream B: WHS, Injury Prevention & Risk Management $0.00+GST
Packages Price
Package(Two Days)$2395$2195+GSTEarly BirdEarly Bird
Two day conference + workshop A$2795$2595+GSTEarly BirdEarly Bird
Two day conference + workshop B$2795$2595+GSTEarly BirdEarly Bird
Two day conference + both workshops$3195$2995+GSTEarly BirdEarly Bird
Workshop A$695$595+GSTEarly BirdEarly Bird
Workshop B$695$595+GSTEarly BirdEarly Bird
Both Workshops$1095$995+GSTEarly BirdEarly Bird
Extras Price
Day One - Stream A: Claims Management $0.00+GST
Day One - Stream B: RTW & Injury Management $0.00+GST
Day Two - Stream A: Mental Health & Workplace Wellness $0.00+GST
Day Two - Stream B: WHS, Injury Prevention & Risk Management $0.00+GST

Insurance & Service Providers industry rate is applicable under Standard Rate

Stream selections notice
When selecting you preferred stream at registration, only select one stream per day.
You cannot attend Stream A and Stream B on the same day.

* Early Bird rates are only available until 30 January 2019

speakers

Joanna Horton

Lead Research Analyst, CSIRO Data61

Rob Whelan

CEO, Insurance Council of Australia

Anthea Raven

A/g Branch Manager, Strategic Policy Branch, Safe Work Australia

Clare Amies

Chief Executive Officer, WorkSafe Victoria

Christina Carrass

Chief Customer Officer, Workcover QLD

Karen Oldaker

General Manager, Wellbeing & Community, Medibank

Nea Saunders

National Injury Manager, TNT Australia

Kyriaki Petridis

WHS & RTW Advisor, Japara

Alan Becken

Manager Injury Managment, Endeavour Energy

Julia Robinson

Wellness Project Specialist, Metro Trains Melbourne

Wendy O’Callaghan

Manager - Work Health & Safety and Injury Management, Country Health SA LHN

Deborah Keep

Chief Executive Officer, Deborahkeep.com

James Maskey

National Engagement Manager, Police & Emergency Services Program, Beyond Blue

Darren Parker

A/Executive Director, Workers & Home Building Compensation Regulation, State Insurance Regulatory Authority

Anne Cherry

Executive Committee/Chair - Communications Committee , Australian Health Benefits of Good Work Signatories Steering Group

Marie-Claire Ross

Chief Corporate Catalyst, Trustologie

Danny Kilpatrick

Manager Health & Return to Work, SafeWork NSW

Fiona Whitten

National Manager Workers' Compensation, Australia Post

Blair Richards

Head of Injury Management Strategy and Innovation, Australia Post

Carolyn Bell

State Manager NSW, APM Workcare

Dr Ross Iles

Senior Research Fellow Health Services, Monash University

Laura Rostron

Injury and Rehabilitation Manager, Regis Aged Care

Kylie Gould

National Account Manager, Medilaw Group

Noni Byron

Chair - Workplace Engagement & Advocacy Committee, Australian HBGW Signatories Steering Group

Brent Hedley

Head of Mental Health & Wellbeing, Australian Football League Players' Association

Libby Roberts

Managing Director, Workplace Rehabilitation Management

John Darcy

OHS Manager, Master Builders Association of Victoria

Terrie Brown

Safety Coordinator, ALDI Stores

Damian Poel

Head Supported Recovery Division, Transport Accident Commission

Gary Stretton

Managing Partner, Nationally Accredited Mediator, Greenlight Human Capital

Rosemary McKenzie-Ferguson

Founder, Craig’s Table

David Brentnall

Specialist Physiotherapist & Managing Partner, Axis Rehab at Work

Workshops

Post Conference Workshops | Wednesday 20 February 2019

WORKSHOP A | 9:00AM – 12:00PM
IMPLEMENTING EFFECTIVE RTW PRACTICES

This session will provide you with the understanding and practical tool to effectively manage the RTW process for injured workers.

Key takeaways are:

  •  Understand and develop a psychologically safe workplace culture
  •  Understand the importance of supportive leadership behaviour
  •  Using Behavioural Insights to develop processes that drive and deliver the right behaviours in return to work
  •  Be able to develop a Recovery at Work Plan
  •  Set SMART goals in the Recovery at Work Plan
  •  Create a suitable duties register
  •  Be able to effectively communicate with the NTD and your injured employee to facilitate a Recovery at Work Plan
  •  Understand the use of JDA’s
  •  Understand the role of the rehabilitation provider

Host: Libby Roberts, Managing Director, Workplace Rehabilitation Management


WORKSHOP B | 13:00PM – 16:00PM
BUILDING A MENTALLY HEALTHY WORKPLACE

This workshop will help you identify and assess risk factors in your work environment which may contribute to psychological risks.

Key takeaways include:

  •  What is a mentally healthy workplace
  •  What factors contribute to or detract from a mentally healthy workplace
  •  What does psychological safety at work mean
  •  Identifying potential psychological hazards in your workplace:
  •  How to identify and manage stress indicators
  •  Conducting a risk assessment
  •  Dealing with individual issues
  •  Addressing two common problems – stress and change
  •  Creating a proactive approach to mental health issues

Host: Lisa Goldrick, Service Delivery Manager – Onsite, Benestar Group

when & where

18 - 19 Feb 2019

Crown Melbourne
8 Whiteman St, Southbank VIC 3006
(03) 9292 8888

Book Accommodation with Lido Group
For your convenience Lido Group will manage your accommodation needs. Click here or call on 02 8585 0808.

contact

Still have a question?

Vanessa Maniatis
Conference Producer
0420 440 059
Vanessa.Maniatis@informa.com.au

Andrew Sinkovich
Sponsorship & Exhibition Manager
+61 2 9080 4008
Andrew.Sinkovich@informa.com.au

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