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eMedication Management Conference

The nation’s only event to look solely at electronic prescribing and electronic medication management systems.

5-6 March 2020 | Radisson Blu Sydney

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Now in its 9th year, this is the only event of its kind to provide a platform for a wide mix of decision makers to network and discuss the latest in electronic medication management and electronic prescribing.

The agenda evolves each year in line with the industry developments and latest initiatives. It looks beyond only implementation experiences and focuses in on what is new i.e. interesting customisations and innovations, how sites are managing complexities and the work being done in speciality areas.

Critically, it brings together a diverse cross section of decision makers from pharmacists to nursing staff, medical staff, IT support and project teams.

This is reflected in the high level and wide ranging multidisciplinary perspectives featured in the conference program.


Exciting sponsorship & exhibition opportunities are now available for the eMedication Management Conference.

For more information, please contact or call (02) 9080 4432

Sponsor Exhibit Partner with us



8:50 am

OPENING | Opening remarks from the Chair

Louis Cheung, EMR Senior Analyst, eMM Team Lead, South Eastern Sydney Health

9:00 am

Electronic medication management is embedded in our health system and has had genuine impact on prescribing decisions, safety, workflow efficiencies, quality assurance and audit capacity. The Australian Digital Health Agency’s consultation on its Digital Medicines Safety Blueprint highlighted that digital medicines safety is not a new field, but that digital systems are just the platforms that can assist us to have greater impact and influence on reducing harm from medicines if properly developed and implemented.

The Australian Digital Health Agency’s Medicines Safety Program will be guided by its Digital Medicines Safety Blueprint and is the Agency’s operational response to the National Digital Health Strategy in relation to medicines. Electronic prescriptions and Pharmacist Shared Medicines Lists (PSML) are just two of the initiatives within our Medicines Safety Program that will provide tangible improvements in patient protection from medicine related harm.

9:30 am

  • What it took to get to HM7 and lessons learnt from the journey
  • How HM7 worked for us and where we are at now
  • What closed loop electronic medication management looks like at Hervey Bay
  • The impact of CLEMM on nursing workflows
  • How we report on the use of this closed-loop electronic medication system
  • Measurable improvements in patient safety by eliminating common errors that occur in hospitals
  • How we engaged with staff to achieve >95% barcode scanning rates

10:00 am

  • True service re-design and quality and service improvement – what does this really look like?
  • Getting the medical team involved at an early stage
  • Lessons learnt on engaging senior junior doctors – what works and what doesn’t
  • Comparing and contrasting change management strategies –what has been tried and worked and what didn’t at different sites
  • What is good to know and plan for before you begin the journey
  • Recommendations and tips for future

10:45 am

Networking Break

11:15 am

  • How to measure prescriber alert burden? What is the threshold for alert fatigue?
  • Using simulation to assess burden associated with DDI alerts at varying severity levels
  • Challenges associated with DDI alerts – lack of specificity, knowledgebase variations, clinical outcomes

11:45 am

  • Identifying high risk prescribing and managing high risk issues
  • Medication safety alerts – what is being done? Where is it leading to problems and how do we report alerts and share information?
  • What happens when you have hybrid systems in place and how do clinicians interact with multiple systems?
  • Common reasons clinicians make errors in electronic systems – what are the ramifications to patient safety and if so, how can/should they be mitigated?
  • How can we create support and tools to make change?
  • Does EMM actually improve patient safety? – what are the value adds and what problems does it create?

12:40 pm

  • Doctors’ prescribing practice is a key step in the safe delivery of medications to patients.
  • Electronic prescribing is a vastly different experience for doctors than paper prescribing.
  • Understanding the user experience of doctors when prescribing is vital to the design of safe eMedication Management systems.
  • This presentation will share some of the lessons from the recent implementation of an eMedication Management system in the Alfred Hospital, Melbourne

1:10 pm

Networking Lunch

2:00 pm

Computerised Decision Support to Improve Antimicrobial Prescribing: Unique Design Challenges

Melissa Baysari, Associate Professor in Digital Health, The University of Sydney

2:30 pm

  • Experiences and learnings with CDS in sites around the country
  • What studies have been done?
  • Is there an overreliance on clinical decision support? If so, how can we discourage this and emphasize the need to apply clinical judgement?
  • Alert fatigue:
    – How do you manage differing clinician preferences and measure if there have been improvements?
    – Where are people ignoring the alerts and what are the impacts of this?
    – What can be done about this?
    – Is it resulting in change in clinical practice?
  • Optimisations with CDS: How can we effectively utilize feedback from users and clinicians, develop reviews and use to inform updates and ensure effective re-design?

3:15 pm

Networking Break

5:20 pm

CLOSING | Closing Remarks from Chair

5:30 pm

Networking Drinks

8:50 am

OPENING | Opening remarks from the Chair

Deborah Boland, Clinical Informatics Director – Allied Health Lead, Digital Metro North, Metro North Hospital and Health Service

9:00 am

KEYNOTE | The Effectiveness of eMM in Reducing Medication Errors in Paediatrics

Professor Johanna Westbrook, Director - Centre for Health Systems & Safety Research, Australian Institute of Health Innovation

9:30 am

  • How closed loop med administration can really work
  • The process of doing this and the challenges faced with the go live
  • Do we need bedside scanning? Is the cost-benefit there? Or from the patient side of things – is it less personal?
  • Managing interoperability between devices
  • Usability – the nursing experience and response at the bedside
  • benefits and what are the “dis-benefits”

10:00 am

  • What CLEMM is and how it can improve patient safety in hospitals
  • Achieving CLEMM in Australian hospitals
  • Why the SHPA has a position statement on CLEMM and unit dose barcodes

10:30 am

Networking Break

11:00 am

Developing Australian Requirements for 2D DataMatrix Codes on Medicines

Jenny Burnett, Director, Scientific Evaluation Branch, Medicines Regulation Division, Therapeutic Goods Administration

11:15 am

  • When will unit dose barcoding happen?
  • How will it be implemented in our hospitals?
  • How will we do it with 2D barcodes?
  • Will nurses be able to do this and then will this close the loop?
  • What are the barriers to getting there, how people are doing it? Is it worth it?

11:45 am

  • How do we integrate with EMM systems?
  • What is real-time monitoring and what impact would a national rollout have?
  • Where is Victoria at and what are the learnings to date?
  • What emerging apps or technologies are being or can be used to monitor medication?

12:15 pm

  • Learnings from Tasmania
  • What are the real-world experiences of adoption and engagement with GPs to date?
  • What is happening with EMM and how does this tie in with what is happening in community pharmacies?
  • How that would impact prescribers and pharmacists?

1:00 pm

Networking Lunch

2:00 pm

  • Explores the influence of robotic innovations on the hospital medication management
  • Review of real-life robotic implementation experience in a hospital pharmacy setting
  • Compare the types of automation and robotics solutions at different pharmacy settings
  • Understand the limitation of the current pharmacy automation technologies in the market
  • Identify the best implementation methodologies

2:30 pm

  • Start as you mean to go on – the importance of getting your data right to begin with
  • The interplay between the data in the world, data in eMM profile and how you use that information to prevent harm and improve patient wellbeing?
  • Reporting and data – how do you sync up business intelligence tools and extract data to help with system and quality improvement initiatives?
  • Where are the opportunities to use eMeds data, EMR data and AI to predict risk factors, which patients are at risk and prevent patient harm?
  • Where are the exciting examples demonstrating where AI and machine learning can be used for real time detection of risk and improve patient safety?
  • How could AI be used in medication management?

3:15 pm

Closing Remarks from the Chair

3:30 pm



Packages Price
2 Day Conference + Workshop$3290+GSTEarly Bird
Package(Two Days)$2795+GSTEarly Bird
Packages Price
2 Day Conference + Workshop$2790+GSTEarly Bird
Package(Two Days)$2295+GSTEarly Bird
  • Standard rate applies from 22 December 2019


Book 3 delegates and receive the 4th delegate pass at no cost. To take advantage of this offer, call us today on 02 9080 4307 or email

Note: All delegates must be from the same company and register at the same time to qualify.


Professor Johanna Westbrook

Director - Centre for Health Systems & Safety Research, Australian Institute of Health Innovation

Jarrod Yip

Deputy Chief Pharmacy Information Officer, Alfred Health

Anita Abarno

A/Director of Pharmacy Services, Central Adelaide LHN, SA Pharmacy

Patricia Liebke

Director Digital Health, Healthscope

Maryanne Molenaar

Systems Pharmacist, Eastern Health, VIC

Catherine Koetz

Healthcare Industry Manager, GS1

Mohamed Magoury

Head of Pharmacy Informatics and Automation at Fakeeh Care Group and Acting Pharmacy Director, Fakeeh University Hospital, DUBAI

Deborah Boland

Clinical Informatics Director – Allied Health Lead, Digital Metro North, Metro North Hospital and Health Service

Crystal Yim

Clinical Informatics Pharmacist, Uniting Care Health

Christian Ing

Implementation Manager, Information Communications & Technology, Northern Sydney Local Health District and Central Coast Local Health District

Chris Mason

Intensive Care Specialist, Deputy Chief Medical Informatics Officer, Alfred Health

Anmol Sandhu

Specialist Pharmacist - eMedicines Management, St Vincent's Hospital, Sydney

Melissa Baysari

Associate Professor in Digital Health, The University of Sydney

Nicola Harper

Medication Safety Pharmacist at Caboolture Hospital, QLD and EMM Evaluation Pharmacist, Metro North Hospital and Health Service

Mitchell Arthur

Senior Specialist Pharmacist: Information Management, Statewide Hospital Pharmacy, Tasmanian Health Service

Naren Gunja

CMIO & eMeds Clinical Lead, Western Sydney Health

Dr Jennifer Stevens

Anaesthetist and Pain Medicine Specialist, St Vincent's Hospitals Sydney

Melissa Fodera

Senior EMR Pharmacist (Analyst), Austin Health

Dr Magda Raban

Senior Research Fellow, Australian Institute of Health Innovation, Macquarie University

Olimpia Nigro

Pharmacy Team Leader, Implementation and Business Change, Electronic Medical Record Project, SA Health

Farah Magrabi

Associate Professor - Patient Safety Informatics, Australian Institute of Health Innovation, Macquarie University

Louis Cheung

EMR Senior Analyst, eMM Team Lead, South Eastern Sydney Health

Andrew Matthews

Director, Medicines Safety Program, Australian Digital Health Agency

Helen Dowling

eHealth and Medication Safety, Australian Commission on Safety and Quality in Health Care

Dan McKavanagh

Senior Consultant Pharmacist - Digital Solutions & Cancer Services, Queensland Health

Joanne Wilson

Clinical Information Systems, Canberra Hospital and Health

Jenny Burnett

Director, Scientific Evaluation Branch, Medicines Regulation Division, Therapeutic Goods Administration

Andy Sobey

Electronic Medication Systems Pharmacist, Canberra Health Services

Christopher Hopps

Chief Pharmacists, Perth Children's Hospital

David Wallace

Clinical Safety Officer, Northern Territory Government

Justin Lam

Principal Advisor, Real-Time Prescription Monitoring Implementation Regulation, Health Protection and Emergency Management Division, Department of Health and Human Services

John Shanks

Senior Project Manager-Acacia Safety and Quality, Department of Health

Dr Andrew Horwood

GP Specialist, Pain Management, SafeScript GP Clinical Advisor, Read St Medical Clinic, Western Victoria

Rowena Sierant

Director, Electronic Medication Management Section, Pharmaceutical Policy Branch, Pharmaceutical Benefits Division, Department of Health


Becoming an award-winning, fully-integrated digital hospital
View Full Article

Improving Efficiency of Outpatient Pharmacy Services with Pharmacy Robots – Learnings from Doha, Qatar

Mohamed Magoury, Head of Pharmacy Informatics and Automation at Fakeeh Care Group and Acting Pharmacy Director, Fakeeh University Hospital, DUBAI

The Al Wakra Hospital Pharmacy Department based in Doha, Qatar is one of the most advanced in the Middle East, with inpatient, sterile compounding, outpatient and satellite pharmacies serving more than 40 specialties. One of the most exciting innovations has been the introduction of pharmacy robots. In the outpatient pharmacy, integration of Rowa with Cerner PharmNet Retail has improved dispensing accuracy and medication safety, while reducing the average waiting time by up to 80 %.

“Rowa’s ability to store both lot and expiry date information for every medication in the device database has greatly improved our management of expired medications, reducing expired
stock wastage and improving patient safety.”
Mohamed Magoury, RPh, PMP, CPHIMS, Pharmacy Informatics Officer, Al Wakra Hospital, Hamad Medical Corporation, Doha

To read more about the challenges, the solution and the outcome of the introduction of this technology, download the summary report here.

Download Article


“Great over view of current position of eMM in Australia.”
Quality Improvement Officer, St Vincent’s Private Hospital

“Some great outcomes – fantastic to share with us.”
Nurse Educator, Alfred Health

“Lots of content provided in an engaging way.”
EMM Project Coordinator, Cabrini Health

“Good Practical presentations, with thought provoking issues.”
Manager – Quality, Strategy & Development Australian Medicines Handbook

“Lessons learnt from various sites can be used and coordinated for all the young eMM projects.”
eMM Design Manager, Western Sydney Health District

“A highlight was the presentations that gave us a view of where the future of eMM can take us and current experience in Australian Hospitals with implementation of eMM and primary robotics.”
Acting Chief Pharmacist, Princess Margaret Hospital


Pre-Conference Workshop | Wednesday 4th March 2020

How Can Clinicians Leverage Digital Health Technologies to Improve Clinical Care?

The Australian Digital Health Agency is pleased to be hosting an interactive workshop focusing on the evolving digital health technologies and potential for these to improve coordination of care and patient outcomes.

Key aspects:

  • Role of the Agency in driving the digital health agenda and progress on key initiatives such as My Health Record and Medicines Safety
  • Highlight the widespread uptake and engagement with My Health Record across the healthcare sector including its use in public and private settings
  • Discuss new My Health Record features released to clinicians, e.g. Pharmacist Shared Medicines List and consolidated diagnostic imaging and pathology view introducing further efficiencies
  • Update on electronic prescribing and approach to implementation
  • Explore strategies to embed the use of digital health technologies in practice

Workshop Leaders:
Vandana Chandnani, Education and Clinical Use Lead, ADHA
Kate Ellis, PHN Education & Support Lead, ADHA

when & where

05 - 06 Mar 2020

Radisson Blu Plaza Hotel Sydney
27 O’Connell
Sydney NSW 2000

For access to exclusive rates please enter the special discount code EVEN10 into the ‘special rates’ tab when checking for rates and availability on Radisson Blu Plaza hotel website

Bookings are also available directly with hotel reservations office quoting ‘Radisson Blu Event Special’ via email:, tel 02 8214 0000 or 1300 Radisson (local), or via link here.

Book accommodation with HotelMaps
To access the best available rate, book here.


Still have a question?

Katrina Bowns
Conference Producer
+61 2 9080 4026

Danielle Newman
Senior Business Development Manager
+61 2 9080 4432

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