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29th Annual Credit Law Conference

Restoring Consumer Confidence in the Digital Age

4-6 September 2019 | Sheraton Mirage, Gold Coast

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The Annual Credit Law Conference brings together financial services institutions , regulators, professional service organisations, industry associations, and market disruptors to discuss the future of credit and lending in Australia.

Now in its 29th year, the Credit Law Conference curates content on significant issues afflicting the industry, topical and invaluable information and insights to inform, whilst providing strong thought leadership to ensure better consumer outcomes. The speaker faculty will not disappoint this year and the event is a must-attend for law firms, regulators, banks, credit unions, NBFIs, P2P lenders, financial services ombudsmen, and consumer lenders and advocates.

This year the conference will look closely at the implementation of the recommendations made by the Royal Commission into Misconduct into Banking, Superannuation and Financial Services.

A year of reform and re-establishing trust for the industry. With a strong focus on better consumer outcomes we will provide the opportunity to dialogue and ask key questions around the recommendations and the reforms taking place.

2018 Speakers

  • The Hon Helen Coonan, Chair, Australian Financial Complaints Authority (AFCA)
  • Michael Saadat, Senior Executive Leader – Deposit Takers, Credit & Insurers, ASIC
  • Philip Field, Lead Ombudsman, Banking & Finance, AFCA
  • Colin Neave AM, Customer Fairness Advisor, ANZ
  • Tony Pearson, Chief Economist & Executive Director, Australian Banking Association
  • Phil White, CEO, QBE Lender’s Mortgage Insurance
  • Anne Scott, Principal Adviser, Australian Small Business & Family Enterprise Office
  • Clare Petre, Independent Customer Advocate, NAB
  • Adrian Ahern, Group Customer Advocate, Westpac
  • Richard McMahon, Senior Manager Deposit Takers, Credit & Insurers, ASIC
  • Fleur Grey, Senior Specialist, Deposit-takers, Credit & Insurers, ASIC
  • Christine Cupitt, Executive Director, Policy, Australian Banking Association
    Professor Justin O’Brien, Director, The Trust Project
  • Jo McKinstray, Customer Advocate, ANZ
  • Dr Hilary Ray, Partner, Cowell Clarke
  • Scott Stierli, Senior Legal Counsel, Aussie
  • Katherine Forrest, Partner, King & Wood Mallesons
  • Dr Andy Schmulow, Senior Lecturer, The University of Wollongong
  • Dr Brendan French, Group Customer Advocate & Executive General Manager  Customer Advocacy & Remediation, CBA
  • Chris Green, Group Senior Manager – Credit, ASIC
  • Katherine Temple, Senior Policy Officer, Consumer Action Law Centre
  • Alex Twigg, Co-Founder & CIO, Judo Capital
  • Julian Fenwick, Managing Director, GRC Solutions & Chair, The RegTech Association
  • Chris Deeble, Associate, The Fold Legal
  • Amanda Storey, Director of Legal Practice, Consumer Action Law Centre
  • Tommy Kiang, Senior Policy Manager, COBA
  • Helen Gordon, CEO, Australian Finance Industry Association
  • Scott Ainslie, Regional Director Australia & New Zealand, Financial Services ISAC
  • Rod Cameron, Partner, Hicksons
  • Gregory Mowle, Lecturer, The University of Canberra
  • Joshua Annese, Partner, Piper Alderman
  • Matt Duncan, Head of Credit Strategy & Infrastructure, NAB
  • Suanne Russell, Practice Leader Business Lending, Westpac
  • Paul Abbey, Chief Risk Officer, MoneyPlace
  • Karen Cox, Coordinator, Financial Rights Legal Centre
  • Simon Elwig, Head of Lending, Coredata
  • Brandon Khoo, Executive General Manager, Diversified Institutions Division, APRA
  • Craig MacKenzie, Co-Founder & Director, Granite Home Loans
  • Elise Ivory, Partner, Dentons
  • David Carter, Partner, Dentons
  • Amber Warren, Partner, Dentons
  • James Moore, Partner, HWL Ebsworth
  • Hong-Viet Nguyen, Partner, HWL Ebsworth
  • Michael Anastas, Partner, HWL Ebsworth
  • Andrew Galvin, Partner, HWL Ebsworth
  • Andrea Beatty, Partner, Piper Alderman
  • Christine Pearson, Executive Director, Policy, Australian Banking Association

Event Images

View images from Credit Law Conference 2018


when & where

04 - 06 Sep 2019

Sheraton Mirage, Gold Coast
71 Sea World Drive
Main Beach QLD 4217
Tel: 07 5577 0000

Book Accommodation with Lido Group
For your convenience Lido Group will manage your accommodation needs. Please call Lido on 02 8585 0808.


Still have a question?

Veronique Henrisson
Conference Producer
+61 (02) 9080 4054

Andrew Sinkovich
Sponsorship Manager
+61 (02) 9080 4008

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