Register your interest

Comments

Register your interest

Comments

28th Annual Credit Law Conference

Restoring Consumer Confidence in the Digital Age

5 – 7 September 2018 | Sofitel Gold Coast Broadbeach

Register Your Interest Download Brochure

overview

The Annual Credit Law Conference brings together financial services institutions , regulators, professional service organisations, industry associations, and market disruptors to discuss the future of credit and lending in Australia.

Now in its 28th year, the Credit Law Conference curates content on significant issues afflicting the industry, topical and invaluable information and insights to inform, whilst providing strong thought leadership to ensure better consumer outcomes. The speaker faculty will not disappoint this year and the event is a must-attend for law firms, regulators, banks, credit unions, NBFIs, P2P lenders, financial services ombudsmen, and consumer lenders and advocates.

Restoring consumer confidence in the digital age will explore what we need to do as lenders to restore confidence in our products and services around lending and how we navigate this with the challenges of emerging technology and greater digitisation.

We explore:

  • Open banking
  • The Banking code of practice
  • The Australian Financial Complaints Authority (AFCA)
  • Comprehensive Credit Reporting
  • Responsible lending
  • Small Business lending practice
  • The future of credit
  • Fraud & cyber-security
  • Digital Mortages
  • Financial hardship
  • Lessons learnt from the GFC 10 years on
  • Achieving better consumer outcomes through customer advocacy

sponsors

Event Images

View images from Credit Law Conference 2018

EdgePhotographyGC-1213

Workshops

PRE-CONFERENCE WORKSHOPS | WEDNESDAY 5 SEPTEMBER 2018

9:30 WORKSHOP REGISTRATION | Tea & Coffee

10:00 WORKSHOP 1 | Australian Securities & Investments Commission (ASIC)

Chris Green, Group Senior Manager – Credit, ASIC
Richard McMahon, Senior Manager, Deposit Takers, Credit and Insurers, ASIC
Fleur Grey, Lawyer, ASIC

11:30 Networking and refreshment break

12:00 WORKSHOP 2 | Loan file ‘audit’ – ‘From intro to default’

Elise Ivory, Partner & Rachel Walker, Senior Associate, Dentons

1:30 Lunch and networking break for Workshop Attendees

speakers

The Hon Helen Coonan

Chair, Australian Financial Complaints Authority (AFCA)

Michael Saadat

Senior Executive Leader – Deposit Takers, Credit & Insurers, ASIC

Philip Field

Banking & Finance Ombudsman, Financial Ombudsman Service

Colin Neave AM

Customer Fairness Advisor, ANZ

Tony Pearson

Chief Economist & Executive Director, Australian Banking Association

Phil White

CEO, QBE Lender's Mortgage Insurance

Anne Scott

Principal Adviser, Australian Small Business & Family Enterprise Office

Clare Petre

Independent Customer Advocate, NAB

Adrian Ahern

Group Customer Advocate, Westpac

Richard McMahon

Senior Manager Deposit Takers, Credit & Insurers, ASIC

Fleur Grey

Senior Specialist, Deposit-takers, Credit & Insurers, ASIC

Christine Cupitt

Executive Director, Policy, Australian Banking Association

Professor Justin O’Brien

Director, The Trust Project

Jo McKinstray

Customer Advocate, ANZ

Dr Hilary Ray

Partner, Cowell Clarke

Scott Stierli

Senior Legal Counsel, Aussie

Katherine Forrest

Partner, King & Wood Mallesons

Dr Andy Schmulow

Senior Lecturer, The University of Wollongong

Dr Brendan French

Group Customer Advocate & Executive General Manager Customer Advocacy & Remediation, CBA

Chris Green

Group Senior Manager - Credit, ASIC

Katherine Temple

Senior Policy Officer, Consumer Action Law Centre

Alex Twigg

Co-Founder & CIO, Judo Capital

Julian Fenwick

Managing Director, GRC Solutions & Chair, The RegTech Association

Chris Deeble

Associate, The Fold Legal

Amanda Storey

Director of Legal Practice, Consumer Action Law Centre

Tommy Kiang

Senior Policy Manager, COBA

Helen Gordon

CEO, Australian Finance Industry Association

Scott Ainslie

Regional Director Australia & New Zealand, Financial Services ISAC

Rod Cameron

Partner, Hicksons

Gregory Mowle

Lecturer, The University of Canberra

Joshua Annese

Partner, Piper Alderman

Matt Duncan

Head of Credit Strategy & Infrastructure, NAB

Suanne Russell

Practice Leader Business Lending, Westpac

Paul Abbey

Chief Risk Officer, MoneyPlace

Karen Cox

Coordinator, Financial Rights Legal Centre

Simon Elwig

Head of Lending, Coredata

Brandon Khoo

Executive General Manager, Diversified Institutions Division, APRA

Craig MacKenzie

Co-Founder & Director, Granite Home Loans

Elise Ivory

Partner, Dentons

David Carter

Partner, Dentons

Amber Warren

Partner, Dentons

James Moore

Partner, HWL Ebsworth

Hong-Viet Nguyen

Partner, HWL Ebsworth

Michael Anastas

Partner, HWL Ebsworth

Andrew Galvin

Partner, HWL Ebsworth

Andrea Beatty

Consulting Principal, Keypoint Law

Christine Pearson

Executive Director, Policy, Australian Banking Association

when & where

05 - 07 Sep 2018

Sofitel Gold Coast Broadbeach
81 Surf Parade
Broadbeach QLD 4218
Tel: 1800 074 465

The special accommodation rate has now expired. To book your accommodation, please contact the Sofitel Gold Coast Broadbeach direct.

contact

Still have a question?

Veronique Henrisson
Conference Producer
+61 (02) 9080 4054
Veronique.Henrisson@informa.com

Andrew Sinkovich
Sponsorship Manager
+61 (02) 9080 4008
Andrew.Sinkovich@informa.com.au

Get all the latest on Informa news and events

Informa Australia is the nation's leading event organiser. Our events comprise of large scale exhibitions, industry conferences and highly specialised corporate training.

Find out more