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overview
Join us on 4-6 September 2019 at the Sheraton Mirage, Gold Coast, for the 29th annual Credit Law Conference.
Bringing together financial services institutions, regulators, professional service organisations, industry associations, and market disruptors, the annual conference and networking event is a critical platform to discuss the future of credit and lending in Australia.
This year’s expert speaks will provide commentary on the key issues currently afflicting the industry, topical and invaluable information and insights to inform, as well as strong thought leadership to ensure better consumer outcomes.
In the wake of the Royal Commission into Misconduct into Banking, Superannuation and Financial Services, this year’s comprehensive agenda will also shine a light on the implementation of Commissioner Hayne’s recommendations, with a strong focus on ensuring better consumer outcomes.
In a year of reform and re-establishing trust, the Credit Law Conference 2019 is a critical platform for open dialogue and is a not-to-be-missed event for Australia’s law firms, regulators, banks, credit unions, NBFIs, P2P lenders, financial services ombudsmen, and consumer lenders and advocates.
speakers
Tim Gough
Acting Executive Director, Credit, Retail Banking & Payments, Financial Services, ASIC
Evelyn Halls
Lead Ombudsman - Banking and Finance, AFCA
Jon Denovan
Special Counsel, Dentons
Catherine Wolthuizen
Customer Advocate, Retail and Small Business, NAB
David Locke
Chief Ombudsman & CEO, AFCA
Karen Cox
CEO, Financial Rights Centre
Professor Deen Sanders OAM
Partner, Deloitte
Jaime Lumsden Kelly
Solicitor Director, The Fold Legal
Elise Ivory
Partner, Dentons
Julian Fenwick
Chair, RegTech Association
Lisa Schutz
CEO, Verifier
Gerard Brody
CEO, consumer Action Law Centre
Amanda Storey
Director of Legal Practice, Consumer Action Law Centre
Pauline Vamos
Director, The Banking & Finance Oath
Christine Cupitt
Executive Director, Policy, Australian Banking Association
Dr Marina Nehme
Senior Lecturer, Faculty of Law, UNSW Australia
Susan Mitchell
Chief Executive Officer, Mortgage Choice
Narelle Smythe
Partner, Clayton Utz
Amber Warren
Partner, Dentons
Andrea Beatty
Partner, Piper Alderman
Samantha Carroll
Partner, Ash St
Bradley Lynch
Senior in house Counsel, People's Choice Credit Union
Greg Ashe
Director, QED Risk Services
Karl Turner
Chief Operating Officer, AFIA
Christian Mikula
Group Senior Specialist Major Projects, Financial Services, ASIC
Michael Anastas
Partner, HWL Ebsworth
Rachel Walker
Senior Associate, Dentons
Rod Cameron
Partner, Hicksons
Jill Lawrence
Assistant Director, Advocacy , ASBFEO
Anna Fitzgerald
Group Head of Corporate Relations, Prospa
Adam Lane
Managing Director, Tradeplus24
David Carter
Partner, Dentons
James Moore
Partner, HWL Ebsworth
Hong-Viet Nguyen
Partner, HWL Ebsworth
Joshua Annese
Partner, Piper Alderman
Scott Jamieson
Head of Compliance, 86 400
John Davison
Managing Director, Dentons Risk Consulting, UK and Middle East
Susanne Noack
Senior Manager, Credit, ASIC
Michelle Kumarich
Senior Manager, AFCA
Scott Ainslie
Regional Director, Financial Services - ISAC
Sponsor brochures
To view our sponsor’s corporate flyers, click on their logo below.
Event Images
View images from this year’s Credit Law Conference 2019
To visit the full album on Flickr, click here.
PRE-CONFERENCE WORKSHOPS
Date: 4 September 2019
9:30 WORKSHOP REGISTRATION | Tea & Coffee
10:00 WORKSHOP 1 | ASIC
Looking for a mortgage: consumer experiences and expectations in getting a home loan
Examining the ways in which findings and insights from ASIC’s research can help inform current and proposed reform processes for brokers and home lending. The workshop will be run by ASIC.
Facilitated by
Tim Gough, Acting Executive Director, Credit, Retail Banking & Payments, Financial Services, ASIC
Susanne Noack, Senior Manager, Credit, ASIC
11:30 Networking and refreshment break
12:00 WORKSHOP 2 | AFCA
The fairness revolution: decision making through a lens of fairness.
Hear from Banking and Finance Lead Ombudsman Evelyn Halls and Senior Manager Michelle Kumarich about the focus on fairness at AFCA and research being undertaken to articulate how fair decisions are made. Meeting the expectations of financial firms and complainants into the future means unpacking fairness and finding the key to applying it consistently. In this engaging session, we will workshop case studies to highlight what this looks like.
Facilitated by
Evelyn Halls, Ombudsman, Banking and Finance, AFCA
Michelle Kumarich, Senior Manager, AFCA
1:30 Lunch and networking break for Workshop Attendees
when & where
05 - 07 Sep 2019
Sheraton Grand Mirage Resort, Gold Coast
71 Sea World Drive
Main Beach QLD 4217
+61 7 5577 0000
To book your accommodation, please contact Group Reservations on 07 5577 0183 and quote “Credit Law Conference”
contact
Still have a question?
Veronique Henrisson
Conference Producer
+61 (02) 9080 4054
Veronique.Henrisson@informa.com
Andrew Sinkovich
Sponsorship Manager
+61 (02) 9080 4008
Andrew.Sinkovich@informa.com.au