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Author: Lisa Hedlund

Healthcare

Rex Betar on Disability Discrimination

With our 8th Annual National Disability Summit fast approaching we spoke to one of 2016 speakers Rex Betar, who has been diagnosed with cerebral palsy, about disability discrimination and how people with disability can fight back.   Can you tell me about yourself?   I grew up in Tweed Heads but have lived in Sydney almost 15 years. I’m an…

15 Mar 2017, by Lisa Hedlund

Healthcare

Technology

Trish Hammond: Connecting Consumers & Cosmetic Medicine Practicioners

With just two weeks to go until the inaugural National Cosmetic Medicine Summit, we spoke with blogger and General Manager of the Plastic Surgery Hub Trish Hammond to discuss the power of social media in providing cosmetic medicine consumers with more information and choice.   Tell me a bit about the Plastic Surgery Hub and how…

16 Feb 2017, by Lisa Hedlund

Education

Leadership & Communication

Occupational Health & Safety

A Service First Approach to Delivering a Great Customer Experience

Creating collaborative approaches that ensure the involvement and opinions of all involved are heard are vital in a service first approach to delivering a great customer experience, according to Gallagher Bassett's General Manager, Aidan Brophy. Speaking at the 18th Annual National Workers’ Compensation Summit later this month in Melbourne, Aidan and his colleague Lucas Kowlaski are opening…

14 Feb 2017, by Lisa Hedlund

Healthcare

Caroline Grogan on Dementia & Dementia Friendly Communities

  With one week to go until the 8th Annual National Dementia Conference, we spoke with Centacare's S.H.A.R.E. The CareProgram Co-ordinator Caroline Grogan to discuss dementia in Australia and dementia friendly communities.   Dementia is currently the single greatest cause of disability in older Australians. How can our healthcare system better meet the needs of…

14 Feb 2017, by Lisa Hedlund

Transport & Logistics

Light Rail Innovation

In less than two weeks the Light Rail industry will meet on the Gold Coast for two days of discussion on planning, development and delivery of Light Rail in Australia. Australian projects are utilizing cutting edge technology and control systems as well as showcasing innovative light rail vehicles and platform solutions. As we approach the…

10 Feb 2017, by Lisa Hedlund

Healthcare

Professor Moyez Jiwa on Technology & the Patient Experience

With the inaugural Improving the Patient Experience Conference approaching, we sat down with Professor Moyez Jiwa, Associate Dean of the Melbourne Clinical School at the University of Notre Dame Australia, to discuss his research and how technology can improve the patient experience.   Can you tell me about your research? My research explores ways to improve outcomes…

24 Jan 2017, by Lisa Hedlund

Healthcare

Dr Avnesh Ratnanesan: Improving Patient Experience

In the lead-up to the inaugral Improving the Patient Experience Conference, we had chat with one of our speakers, Dr Avnesh Ratnanesan. Avnesh is the founder and CEO of Energesse which specialises in improving the patient experience and customer experience for organisations in the health and care sectors. We spoke with Avnesh about why the patient experience…

23 Jan 2017, by Lisa Hedlund

Healthcare

Leah Bisiani: Improving the Lives of People Living with Dementia

In order to highlight the discussions that will take place at the upcoming 8th National Dementia Conference, we spoke with the Managing Director of Uplifting Dementia Leah Bisiani about working with people with dementia and the positive impact of doll therapy. In the 25 years that Leah has been involved in this space the treatment and condition of consumers…

16 Jan 2017, by Lisa Hedlund

Healthcare

Dr Aline Nassar & Healthcare Professionalism

In the lead-up our inaugural Improving the Patient Experience Conference we spoke with Dr Aline Nassar, Executive Healthcare Consultant and Former Director of Health Affairs of the UAE to discuss her work and what professionalism means in a healthcare setting.   Can you tell me about your current role as Executive Healthcare Consultant and your former role as…

13 Jan 2017, by Lisa Hedlund

Healthcare

Maree McCabe: Dementia in Australia

With the 8th Annual National Dementia Conference fast approaching, we spoke with the interim Chief Executive Officer of Alzheimer’s Australia Maree McCabe to discuss the impact of dementia in Australia.   With more than 353,800 people living with dementia in Australia, it is currently the single greatest cause of disability in older Australians. How can we…

21 Dec 2016, by Lisa Hedlund

Healthcare

Highlights of National Dementia Conference 2016

National Dementia Conference 2016 The 7th Annual National Dementia Conference took place on 21-22 March 2016 at the Novotel Brisbane, welcoming 100 attendees from across the country and enabling great networking opportunities amongst carers, consumers, and representatives from federal and state government, associations, not for profit organisations, hospitals, aged care facilities and universities. Thank you…

13 Dec 2016, by Lisa Hedlund

Healthcare

Providing Care and Support for People Living with Dementia

The 7th Annual National Dementia Conference 2016 will discuss improved outcomes for people living with dementia and their families, carers and service providers. The event is proudly supported by Alzheimer’s Australia, the Australia Journal of Dementia Care, the Australian Pain Society and the Joanna Briggs Institute. In the lead up to the conference we had…

13 Dec 2016, by Lisa Hedlund
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