Tag: Employee engagement

Leadership & Communication

Handling criticism ‘requires leadership skills’

Managers must show excellent leadership skills when addressing employee criticisms, according to recruitment specialist Hays. The organisation said businesses are failing to adequately listen to staff feedback, which could be hampering talent retention and profit margins. This is particularly true of annual employee survey results, Hays argued, with organisations routinely ignoring comments put forward by…

13 Dec 2013, by Test Test

Leadership & Communication

Don’t allow staff to shirk work, managers advised

Shirking work doesn't just affect productivity, it can create serious problems for workplace morale and employee engagement. These are the findings of a new American Management Association (AMA) Enterprise survey addressing businesses that fail to tackle a 'pass the buck' culture. Of the 500 organisations that took part, 69 per cent confirmed that avoiding responsibilities…

5 Dec 2013, by Test Test