Tag: crisis

Social Policy

Transport & Logistics

Social media in transport: The key to better customer service?

Public transport organisations around the globe are increasingly adopting social media strategies as they begin to realize its potential for providing updated travel information and outstanding customer service. The immediacy of social media can foster a more direct interaction with passengers and change public perception for the better.  Yet, implementing an effective social media strategy…

21 Feb 2013, by Informa Insights

Healthcare

Improved labelling ‘critical’ in addressing obesity epidemic

Improved labelling is critical in addressing the obesity epidemic, says Heart Foundation spokesperson Anne-Marie Mackintosh, but it is only one part of a multi-strategy campaign. Labelling can help people make healthier food choices and in doing so, people are more likely to follow the Australian dietary guidelines which are the key to improving overall health,…

22 Oct 2008, by Informa Insights