Tag: Conflict resolution


Conflict intelligence (CI): Connecting with conflict

Fighting Fair's Scott Dutton, a Nationally Accredited Mediator, Trainer and Presenter joined us to discuss the 3Cs needed to connect with conflict: curiosity, collaboration and creativity. Scott holds that conflict is an opportunity for transformation and growth. Reflecting on his broad experience with clients across both community and corporate sectors, Scott highlighted the psychological and practical…

8 May 2015, by Informa Insights

Leadership & Communication

Conflict management – keeping your head while others are losing theirs

Conflict is an everyday occurrence in most workplaces, and while some issues may resolve themselves, leaving problems to fester can blow up in your face. This is where effective conflict management skills become a great asset, enabling you to take control of the situation before tempers flare and egos are bruised. So how can you…

15 Jul 2013, by Informa Insights