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23-03-2020 (Brisbane)
29-04-2020 (Canberra)
26-05-2020 (Sydney)
25-06-2020 (Melbourne)
16-09-2020 (Brisbane)
22-10-2020 (Sydney)
26-11-2020 (Melbourne)
03-12-2020 (Perth)
10-12-2020 (Canberra)

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From Technical Professional to Manager & Leader

2-Day Training Course: What Leadership Skills will Actually Make a Difference?

Perth | 9-10 December 2019
Brisbane // 23-24 March 2020 | 16-17 September 2020
Canberra // 29-30 April 2020 | 10-11 December 2020
Sydney // 26-27 May 2020 | 22-23 October 2020
Melbourne // 25-26 June 2020 | 26-27 November 2020
Perth | 3-4 December 2020

Book Now Download Brochure

SUPER EARLY BIRD RATE - $2,095 + GST (SAVE $400) // SEE PRICING BELOW FOR DETAILS

overview

Key Learning Objectives

  • Interpret the key challenges for technical professionals moving into management roles
  • Gain an insight into emotional intelligence, human behaviour and team dynamics
    • Acquire a practical framework to help you understand and influence the behaviour patterns of different types of people
    • How to avoid the common mistakes managers make with extrinsic motivators
    • Apply behavioural techniques to help breakdown interpersonal barriers and resolve conflict
  • Acquire convincing motivation, communication and influencing skills
    • Understand why questioning skills are a manager’s number one tool
    • Identifying the various sources of power at your disposal and how you can strengthen them
    • Identify what motivation strategies work best with different people
  • Develop a leadership style that gains buy-in and respect
    • Effectively use your personal power, rather than relying on authority, or positional power
    • Understand the relationship between good leadership and good “fellowship”
    • Tactfully provide useful feedback both positive and negative
  • Guaranteed techniques to engender responsibility and accountability – and why most managers cultivate the opposite

About the Course

The critical element that differentiates the successful manager is the application of effective interpersonal skills. All too often, people have taken on management responsibilities on the strength of their technical or specialist skills. However, a management role depends on achieving results through others which requires a significantly different skill set.

How can you ensure you have the right mix of emotional intelligence and leadership skills to: meet corporate objectives, keep your team motivated, inspired AND performing? Designed specifically for technical people with new management responsibility, this course will help you build emotional intelligence and your skills in leading, managing, empowering, influencing and driving the performance of others to meet organisational and personal objectives.

You will spend time revising behaviours, beliefs, values and attitudes, and then use this awareness to help develop the skills to enable you to manage, lead and motivate others to meet and exceed objectives.

You will take away a portfolio of realistic, relevant and immediately usable models, techniques and approaches that will dramatically improve your performance as a manager, help sustain productive working relationships with colleagues and build a committed and highly performing team.

Our instructor faculty boasts vast experience in both management, leadership and behavioural psychology to provide you with meaningful insights, skills, tools and tactics.

Who Will Benefit

This course has been specifically designed to meet the needs of those with a specialist skill who are now responsible for managing the work of others and motivating them to achieve outcomes.

pricing

Packages Price
2 Day Training 2020$2495$2395+GSTEarly BirdEarly Bird
2 Day Training 2019$2395$2295+GSTEarly BirdEarly Bird
  • Special rate $1,916 (per person) when you book for four or more participants, please call us today on 02 9080 4307 or email info@informa.com.au to take advantage of this offer.

 

Location, dates & pricing

Perth // 9-10 December 2019
Super Early Bird rate: $2,095 + GST (Save $300). Use code P19GC06PE02. Expires 1 Nov 2019.
Early Bird rate: $2,295 + GST (Save $100). Expires by 22 November 2019.
Standard rate: $2,395

Brisbane | 23-24 March 2020
Super Early Bird rate: $2,095 + GST (Save $400). Use code P20GC06BR. Expires 14 Feb 2020.
Early Bird rate: $2,395 + GST (Save $100). Expires by 6 Mar 2020.
Standard rate: $2,495

Canberra | 29-30 April 2020
Super Early Bird rate: $2,095 + GST (Save $400). Use code P20GC06CA. Expires 20 Mar 2020.
Early Bird rate: $2,395 + GST (Save $100). Expires by 10 Apr 2020.
Standard rate: $2,495

Sydney | 26-27 May 2020
Super Early Bird rate: $2,095 + GST (Save $400). Use code P20GC06SY. Expires 17 Apr 2020.
Early Bird rate: $2,395 + GST (Save $100). Expires by 8 May 2020.
Standard rate: $2,495

Melbourne | 25-26 June 2020
Super Early Bird rate: $2,095 + GST (Save $400). Use code P20GC06ME. Expires 15 May 2020.
Early Bird rate: $2,395 + GST (Save $100). Expires by 5 Jun 2020.
Standard rate: $2,495

Brisbane | 16-17 September 2020
Super Early Bird rate: $2,095 + GST (Save $400). Use code P20GC06BR02. Expires 7 Aug 2020.
Early Bird rate: $2,395 + GST (Save $100). Expires by 28 Aug 2020.
Standard rate: $2,495

Sydney | 22-23 October 2020
Super Early Bird rate: $2,095 + GST (Save $400). Use code P20GC06SY02. Expires 11 Sep 2020.
Early Bird rate: $2,395 + GST (Save $100). Expires by 2 Oct 2020.
Standard rate: $2,495

Melbourne | 26-27 November 2020
Super Early Bird rate: $2,095 + GST (Save $400). Use code P20GC06ME02. Expires 16 Oct 2020.
Early Bird rate: $2,395 + GST (Save $100). Expires by 6 Nov 2020.
Standard rate: $2,495

Perth | 3-4 December 2020
Super Early Bird rate: $2,095 + GST (Save $400). Use code P20GC06PE. Expires 23 Oct 2020.
Early Bird rate: $2,395 + GST (Save $100). Expires by 13 Nov 2020.
Standard rate: $2,495

Canberra | 10-11 December 2020
Super Early Bird rate: $2,095 + GST (Save $400). Use code P20GC06CA02. Expires 30 Oct 2020.
Early Bird rate: $2,395 + GST (Save $100). Expires by 20 Nov 2020.
Standard rate: $2,495

trainer

Andrew Lee

Thought Disruptor and Curiosity Consultant

Testimonials

The examples used grabbed my attention and were excellent. It was unlike any other course I have attended, Andrew explained and structured the course in a very relatable and interesting manner.
Program Delivery Support Manager, V/Line Corporation

Andrew is fantastic in what he does, keeps the group very involved. The depth of the concepts were made really easy to understand using specific techniques which was interesting.
Data & Systems Manager, PTV

Andrew was approachable and made me feel comfortable to discuss issues – Loved the stories he shared from his life/experiences.”
Mine Engineer, Fortescue Metals Group

I enjoyed learning about importance of self-discovery, selfawareness, concept of an emotional alarm and the importance of empowerment. The section on delegation was especially practical and useful. The “process in action” part was a great way to see concepts come together in one scenario.”
Project Officer, Dept. Sustainability & Environment

The information was presented in a style and quantity that made it easy to digest. I learnt to be more self-aware and to evaluate my behaviour and the behaviour of team members to facilitate better communication.”
Principal Policy Lawyer, Law Society of NSW

I learnt that the best answers come from asking the right questions and I should be providing and receiving feedback and encouraging curiosity.”
Manager Unit Pricing, JP Morgan

Andrew is a very engaging presenter. The course provides a unique perspective to leading and developing skills.”
Mining Engineer, Fortescue Metals Group

I have enjoyed immensely all aspects of this course. Personally I feel it can be attended by anyone as a general course for development purposes not just for aspiring managers. The instructor has been great in sharing his stories, providing simple examples to understand complex things and a good listener too.
Applications Developer, ABS

Watch webinar

Influencing with Questions

Getting people to buy-in to change, change old habits or reflect on deeply held assumptions is a core leadership capability. You’ve probably noticed that simply telling people what to do or showing lots of relevant data on Powerpoint slides rarely sways people – at best getting reluctant compliance.

In this webinar, Andrew Lee will show you some practical tools that will have an immediate effect.

Course Outline

Becoming an Effective Manager

  • Understanding management paradigms and the dilemmas of modern management
  • What are the key challenges for technical professionals moving into management roles?
  • Dovetailing your role purpose with your organisation’s goals
  • Identifying the strengths and weaknesses of different management styles
  • What causes some managers to fail – and how to avoid it

Acquiring a Practical Framework to Help You Understand & Influence the Behaviour Patterns of Different Types of People

  • During this session you will acquire a simple yet powerful psychological model which can be used to understand whypeople behave as they do. There will be an opportunity for discussion on how you can apply this to your specific circumstances.

Identifying the Real Key to Motivation: Proven Techniques for Motivating Your Team

  • Understanding and applying emotional intelligence
  • Neutralising negative behaviours and changing attitudes
  • How to avoid the common mistakes managers make with extrinsic motivators
  • Identifying what motivation strategies work best with different people
  • Case studies:
    Managing different personality types to improve your effectiveness as a manager

Workable Strategies for Resolving Conflict

  • Develop strategies for addressing interpersonal management issues you face in your workplace
  • Adopting a joint problem solving approach to reviewing achievements and areas for improvement
  • Promoting positive interaction between you, as a manager, and your staff
  • Using behavioural techniques to help breakdown interpersonal barriers
  • Case studies:
    Effectively handling conflict situations

Identifying your Customers & their Needs

  • Defining your role in terms of your customers – whatever the purpose of your organisation
  • Customer focus and purpose
  • 6 elements of customer satisfaction

Developing your Personal Leadership Style

  • Effectively using your PERSONAL power, rather than relying on authority or positional power
  • Understanding the relationship between good leadership and good “fellowship”
  • Developing “fellowship” skills in your staff
  • Motivating and inspiring your team
  • Putting purpose back into work
  • Vision and mission statements – what works and what doesn’t

Using Your Power & Influence to Inspire Confidence and Achieve your Objectives

  • How persuasive are you?
  • Identifying the various sources of power at your disposal and how you can strengthen them
  • Building successful interpersonal relationships with your staff, colleagues and superiors
  • Applying effective communication and questioning skills
  • How memory affects communication
  • Understanding learning preferences
  • Adapting your communication style to ensure your message is received
  • Why questioning skills are a manager’s number one tool

Developing your People Through Effective Delegation & Performance Management

  • Guaranteed techniques to engender responsibility and accountability – and why most managers actually cultivate the opposite
  • Giving instructions and clarifying meaning
  • Selecting appropriate methods of improving performance
  • Understanding the applications

A Step by Step Guide to Avoiding the Delegation Traps: Building a High Performance Team

  • Task assignment and delegation – what should you delegate to whom and why?
  • Who is likely to complete tasks on time, on cost and on performance and why?
  • Developing your own confidence and assertiveness
  • Promoting positive behaviours within your team
  • Encouraging self-reliance

Preparing an Action Plan For Your Team

  • One of the most popular, premium quality new leader programs in Australia

when & where

09 - 10 Dec 2019

Perth

23 - 24 Mar 2020

Brisbane

29 - 30 Apr 2020

Canberra

26 - 27 May 2020

Sydney

25 - 26 Jun 2020

Melbourne

16 - 17 Sep 2020

Brisbane

22 - 23 Oct 2020

Sydney

26 - 27 Nov 2020

Melbourne

03 - 04 Dec 2020

Perth

10 - 11 Dec 2020

Canberra

On-site & in-house training

Deliver this course how you want, where you want, when you want – and save up to 40%! 8+ employees seeking training on the same topic?

Talk to us about an on-site/in-house & customised solution.

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