Effective Community & Stakeholder Engagement

About the Course

Stakeholder identification and analysis are integral to the engagement planning process. By understanding and managing the relationship between stakeholders (including community members), corporations and government agencies increase the likelihood of achieving their desired overall project outcome.

Conversely, failure to appreciate the dynamics of the relationships that exist between stakeholders can lead to obstructions that will ultimately have a negative impact on the corporations’ and government agencies’ overall project.

The increasing social licence to operate debate requires the underpinning of ongoing community development and engagement to reflect the needs and aspirations of key stakeholders.

Community consultation is a key part of contemporary corporate risk management and business planning processes. This stakeholder engagement training aims to support corporate and government teams in building their capacity for community consultation with a broad spread of community stakeholders.

Who Will Benefit

All executives and business unit staff playing key organisational roles in community and stakeholder engagement processes in various industry sectors, including:

• Project participants
• Government officers
• Community relations managers
• Project leaders
• Engineers
• Geologists
• Commercial, technical and operational personnel and consultants

Key Learning Objectives

• Understand the pros and cons of different stakeholder methodologies and clarify which tools and approaches are suitable for particular circumstances.
• Learn to respond to increased stakeholder consultation, manage expectations and ensure transparency in social licence to operate.
• Discover practical approaches to achieving corporate and organisational stakeholder engagement outcomes.
• Understand and reduce relationship risk through effective engagement strategies
• Build confidence and competence within business units or project teams to strategically improve community stakeholder engagement processes through;  the development of a broad, step-by-step approach for designing and implementing high-impact community development programs.
• Identify core elements of an integrated risk mitigation communications plan.
• Develop tools to analyse and assess the effectiveness of stakeholder engagement programs.

Course Information

Instructional Delivery Method:  In-Person and Live Digital
Prerequisite & Advanced Preparation: Reading material will be sent prior to the course 

Delivered by Martin Bass

Martin is a highly experienced practitioner, trainer and facilitator specialising in stakeholder engagement, organisational development and integrated strategic planning.

Run this course in-house

Informa Connect Academy’s customised training solutions have helped organisations deliver tailored learning in different languages to suit every requirement.