Balanced Scorecard Professional (BSP) Certification Boot Camp

About the Course

Balanced Scorecard systems are becoming the standard performance management system in many organizations worldwide. The name “Balanced Scorecard” comes from the idea of looking at strategic measures in addition to traditional financial measures to get a more “balanced” view of performance. The Institute’s Nine Steps to SuccessTM framework is the basis of the course, where the emphasis is on shared participant experiences, lessons learned, and best practices. Smallgroup exercises are used for each step in the framework to reinforce the lectures, and you are encouraged to bring your organization’s strategic planning material to share with the class and receive instructor feedback offline as time permits.

Benefits Of Attending

• Receive a Performance Scorecard Toolkit with worksheets for each step of the methodology, and a CD with course and reference material
• Understand the key concepts of the Balanced Scorecard, and why it is gaining so much attention in corporate, non-profit, and governmental organizations
• Improve focus on strategy & results
• Improve communication of the organization’s Vision and Strategy

Key Learning Objectives

• Understand the concept of the Balanced Scorecard and its significance as a performance management system
• Explain the advantages of using a Balanced Scorecard approach over relying solely on financial measures
• Familiarize themselves with the Nine Steps to Success framework developed by the Institute
• Apply the Nine Steps to Success framework to their own organizations' strategic planning processes
• Assess and select appropriate strategic measures for each dimension of the Balanced Scorecard (financial, customer, internal processes, learning and growth)
• Design and develop a Balanced Scorecard tailored to their organization's specific needs and goals

Who Should Attend

This course is recommended for executives, managers, planners, and analysts who are part of a Balanced Scorecard development team, and are seeking the best practical ideas for improving organizational performance

Course Information

Delegates must attend all sessions of the course. Delegates who miss more than two hours of the course sessions will not be eligible to sit the exam. – Delegates must attend all sessions of the course. Delegates who miss more than two hours of the course sessions will not be eligible to sit the exam

Course Methodology

Through case studies and a series of interactive small-group workshops, you will apply the Balanced Scorecard concepts to meet the challenges facing a typical organization. Exercises performed throughout this course include: 

• Launching a BSC program and establishing work teams 
• Incorporating communications planning and change management into the scorecard development process 
• Using an organizational assessment to set vision, mission, and strategy
• Understanding who your customers and stakeholders are and what they need from your organization 
• Developing an organization›s strategic themes, strategic results and perspectives 
• Developing and refining strategic objectives and strategy maps 

Delivered by Alan Fell

Alan Fell is a UK-based independent consultant and management trainer, specialising in the Balanced Scorecard and the wider disciplines of Strategy Execution.

Delivered by Dr Bob McDonald

Bob is a Balanced Scorecard Institute Senior Associate, a certified Balanced Scorecard Master Professional and Managing Director of a management consulting organization based in Australia.

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