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overview
BOOK A FREE DEMO TODAY
Gain access to our Learning Management System (LMS) and view this course for free. Click the button below and provide your contact details and intended learning objectives you hope to achieve (individual training OR group customized training) and one of our team members will reach out to you to provide the free access.
Key Learning Objectives
Upon completion of this course, you will be able to:
- Understand the evolution of human factors in rail, its current scope and how it may contribute to addressing future safety challenges in modern railway systems
- Understand human error within the context of significant rail safety incident investigations
- Incorporate practical proactive error management strategies contextualised to rail operations
- Address human performance limitations that may impact effective decision making and increase the probability of error occurrence
- Identify social and group influences that may shape human performance
- Adopt a systematic human factors analysis method for incident investigations to better identify errors and error producing conditions
About the Course
Rail remains one of the safest forms of land transport, with road transport generating almost 14 times more accident costs than rail. While rail imposes fewer costs on the community in terms of accidents, congestion and emissions than other surface transport modes, the cost of rail accidents in 1999 was estimated at AUD$133 million according to the Australian Bureau of Transport and Regional Economics (BTRE).
Over 20 years since this BTRE figure was published, and despite the highly protected and technological nature of the rail industry, human performance limitations at all levels of the rail industry remain the greatest challenge to further improving safety and reducing rail accident costs and impacts. The consequences of errors in the rail industry can be disastrous and the subject of public outrage, exhaustive inquiries and drawn out legal action.
However, the underlying reasons for human error are the most commonly misunderstood and poorly analysed issue in rail safety. While human error is widely recognised as a problem, management often engage in learned helplessness; nothing can be done to prevent human failings as accident causes. Some community sectors are also quick to attribute rail accidents to human errors, without taking the opportunity to assess human error within the context of the organisation and wider rail system.
This 7-week Fundamentals of Railway Human Factors and Error Management online program will provide participants with a good understanding of the key factors that influence human error within the rail industry and practical strategies for making systems more error tolerant. Upon completion of this program participants have the option of completing a further 4 weeks for the Advanced Railway Human Factors and Error Management program.
Who Will Benefit
This railway management course is designed for those individuals seeking a comprehensive understanding of applied rail human factors. Expected participants include:
- Rail Operations and Engineering Senior Managers
- Team Leaders and Supervisors
- Human Resource Managers
- Rail Safety and WHS Managers, Investigators and Auditors
- Quality, risk, compliance and assurance managers
pricing
Free Demo
BOOK A FREE DEMO TODAY
Gain access to our Learning Management System (LMS) and view this course for free. Click the button below and provide your contact details and intended learning objectives you hope to achieve (individual training OR group customized training) and one of our team members will reach out to you to provide the free access.
Modular In-house Training
We offer the opportunity to run these programs privately in-house to take advantage of the following benefits:
- Modules can be released on dates that suit your working week
- Interactive Live Trainer sessions can be scheduled on dates that suit your colleagues
- We can brand our learning management platform to your company
- Sensitive or specific information can be shared on the learning management platform for discussion
- Receive detailed feedback reports & data to guide future development needs of colleagues
- More cost-effective for 6+ attendees
Contact one of our Training Consultants at training@informa.com.au for more information.
Benefits of Learning Online
Informa Corporate Learning’s online courses are new digital, interactive and engaging educational experience designed to maximise learning for professionals with busy schedules and/or small training budgets.
Our online courses are perfect opportunity for busy professionals as they require just 2 hours per week of your time and include an interactive forum for you to ask direct questions about challenges you are facing to expert course leaders.
Modules are released on a weekly basis, so you can pace yourself alongside your peers and you will have access to a comprehensive set of assets to support your learning such as video content, quizzes and case studies.
Watch webinar
What Lies Beneath: Investigating the Human Factor in Workplace Accidents
Human factors contribute to significant workplace incidents and accidents, but many investigation analysis methods only deal with human factors at a surface level.
In this half-hour webinar, Dr Graham Edkins discussed various strategies for interrogating human factors issues at a more granular level based on a contemporary understanding of human error, causation and systems.
WEBINAR: Improving The Quality Of Significant Workplace Incident Investigation Analysis
Our expert course instructor Dr Graham Edkins delivered a webinar on the need for strategies for improving the quality of significant workplace incident investigation analysis and addressing the pre-occupation with the search for a set of overly broad latent failures.
Watch webinar:
Course Outline
Module 1:
INTRODUCTION TO HUMAN FACTORS IN RAIL
- Human factors in context
- Human factors: Past, present and future
- The human factors contribution to significant rail safety accidents
- A simple human factors model
- Case study: Off the rails
- Course activity: Towards 2040 – What will be the human factors challenges in your industry in the next 20 years?
Module 2:
INTRODUCTION TO HUMAN ERROR IN RAIL
- Introduction to human error
- What causes error?
- Different types of errors
- The positive side of error: Human compensatory ability
- Course activity: Which error type is it?
Module 3:
PRACTICAL ERROR MANAGEMENT STRATEGIES
- Organisational error management strategies
- Managing unintended actions (slips & lapses)
- Managing intended actions (mistakes & violations)
- Error management checklists for inspectors, investigators and auditors
- Course activity: Quiz
Module 4:
HUMAN PERFORMANCE LIMITATIONS
- Human information processing
- Task demands: Overload and underload
- Fitness for duty
- Managing human performance limitations in rail
- Case study: SPAD incident
- Course activity: Participants will examine a SPAD incident to identify human performance limitations and practical management strategies
Module 5:
SOCIAL & GROUP INFLUENCES ON PERFORMANCE
- Role, status, authority and conformance
- Strategies to improve team performance
- Case study: Rail safety incident
- Course activity: Participants will design a program to manage authority gradients
Module 6:
A HUMAN FACTORS ANALYSIS METHOD FOR INCIDENT INVESTIGATION
- Human factors analysis methods
- Errors and Error Producing Conditions (EPC’s)
- Reactive Loss of Control Analysis (R-LOCA) model
- Case study: Revisiting off the rails
- Course activity: Quiz
Module 7:
MAJOR COURSE EXERCISE #1 – REACTIVE HUMAN FACTORS ANALYSIS
Participants will be provided with the raw data from a rail safety incident and be required to:
- Use the R-LOCA model to classify the errors and contributing factors; and
- Identify practical strategies to reduce the potential consequences of any errors identified
when & where
29 Apr 2024
Live Online Training
30 Sep 2024
Live Online Training
On-site & in-house training
Deliver this course how you want, where you want, when you want – and save up to 40%! 8+ employees seeking training on the same topic?
Talk to us about an on-site/in-house & customised solution.
contact
Still have a question?
Sushil Kunwar
Training Consultant
+61 (0)2 9080 4395
training@informa.com.au