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Managing Port & Terminal Operations

Gain valuable insights into best practices and emerging trends in the industry, as well as strategies for overcoming common obstacles and optimizing Port and Terminal operations.

Live Online Training: 4-Part series | 4 hours per Part | Over 4 days
26 September – 29 September 2023 | 14:00 – 18:00 (AEST)

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Group booking discount available // See the pricing below


Key Learning Objectives

  •  Understand why ports and port infrastructure are so important to a country
  • Know what the key issues are relevant to security of infrastructure and supply
  • Be able to ensure compliance with local content regulations and international legislation such as MARPOL
  • Assess the challenges facing a port or terminal from an operational perspective
  • Evaluate the total cost of ownership and understand the importance of the warehousing and inventory management functions of the port
  • Grasp how a port or terminal fulfils a supply chain role
  • Determine what kind of factors lead to port congestion and consider what some solutions may be
  • Understand what may make a port or terminal either competitive or uncompetitive
  • Know some of the key elements of successful commercial performance management for a port
  • Be able to maximise the importance of stakeholder engagement
  • Grasp the importance of material disposal and waste management operations to a port or terminal

About the Course

The strategic significance of ports and terminals cannot be understated. They represent an important nexus point between the interchange of cargoes travelling internationally by sea (often over long distances) to land where they then move into the hinterland and onward towards their final destination. They, therefore, represent the interface that allows a sovereign state to engage within international trade – both from an import and export perspective.

This process is, in the first instance, facilitated at the port or terminal and is dependent upon a number of important factors such as the degree of infrastructure existent, the capacity and capability of the arrival point (the port or terminal), the ability to provide intermodal services/connections, and the skill of the management team in terms of scheduling and co-ordination of a plethora of diverse activities and Simops (Simultaneous Operations).

Yet many ports around the world find themselves faced with a seemingly endless conundrum of issues and problems – bad weather, Force Majeure events such as industrial actions or wars, the need for investment in updated infrastructure and technology, lack of space and capacity, and delays in the arrival and departure of ships and competition from other areas, all serve to make modern port and terminal management a complex challenge.

To address these challenges, this programme has been specifically designed to provide the delegates with an awareness and deeper understanding of some of the key issues involved within this dilemma. The focus is on open dialogue and problem-solving throughout. There are class exercises and case studies to explore some of the issues being discussed within the classroom.

By fostering a learning environment that encourages critical thinking and collaboration, this course aims to equip delegates with the knowledge and tools necessary to navigate the complexities of port and terminal management. Participants will gain valuable insights into best practices and emerging trends in the industry, as well as strategies for overcoming common obstacles and optimizing operations.

As the world continues to evolve and global trade demands grow, effective port and terminal management will become increasingly vital to ensure the smooth and efficient flow of goods and resources. Through this program, delegates will be better prepared to tackle the challenges that lie ahead and contribute to the continued success of their respective ports and terminals.

Who Will Benefit

  • Port authority personnel
  • Port or terminal managers
  • Operations personnel
  • Marine operations personnel
  • Warehousing and logistics personnel
  • Anyone with an interest in understanding key issues in managing port and terminal operations


Christopher Lennon

Director, Stone Falcon Corporate and Legal Consulting Ltd

Live Online Training

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  • Learn live online in an interactive environment
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Register today for our Live Online Training courses and fi nd out how they can help you transform the way you work. Contact one of our training consultants on to find out more.

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“The course helped me to learn how to calculate port productivity and taught me about the commercial side of port ops as well.”
– Assistant Manager (Port Policy), Maritime and Port Authority of Singapore

“The presenter had good knowledge and made lots of corelations between theory and real life experience.”
– Senior Program Manager, Pt Pelabuhan Indonesia 2 (IPC)

“Comprehensive content. Good learning environment with good trainer/ trainee ratio.”
– Manager, Cogent Holdings Ltd

Course Outline


  • The national importance of port infrastructure
  • The role of the Port Authority
  • The difference between a ‘port’ and a ‘terminal’
  • Typical types of ‘Port traffic’
  • Intermodal capability and the ship/shore interface
  • The need for specialisation?

Security of infrastructure and supply

  • Location considerations for a port
  • Key factors from an infrastructure and personnel perspective
  • Key security factors
  • Local content – its role and influence
  • Class exercise
  • Primary and secondary infrastructure considerations
  • Port specialisation

The Port Cycle

  • Vessel arrivals
  • Cargo handling
  • Container operations
  • Warehousing and storage
  • Logistical activities -loading/unloading/trans-shipment
  • Vessel departure

Managing the warehouse and inventory functions

  • The Total Cost of Ownership (TCO) examined
  • Storage management issues
  • Special storage requirements – hazardous goods; climate
    controlled storage; high security/value storage
  • Class exercise

The supply chain function of a port

  • The port as a supplier (cargo handling equipment; engines (spare parts); bunkering; storage; warehousing and security)
  • Digitalisation in the port supply chain
  • The automation questions

Dealing with port congestion

  • Impacting factors examined – operations/infrastructure, FM events, fuel price, geopolitical events
  • The problem with vessel delays and ETA’s
  • Resource constraints – labour/ the problem of empty containers (space utilisation)/equipment shortages (i.e.: container transporters)/lack of infrastructure (i.e.: cranes); lack of hinterland connectivity
  • Berth management
  • Demurrage and detention
  • Some possible solutions – adjusting lead time/reconfiguring transportation, 24/7 operations, construction – enlargement/dredging

Competitive advantage factors for a port/terminal

  • Identifying and examining the sources of competitive advantage – port operations assessment
  • Assessing the key factors for creating a sustainable competitive advantage
  • The 10 directly contributing key factors for a sustainable competitive advantage
  • Understanding the importance of strategic integration
  • Creating organisational resilience
  • Class exercise

Commercial Performance Management

  • Knowledge about vendor qualification; pre-qualification and post-qualification requirements and processes
  • Understanding the ITT process
  • Technological capability
  • Track record–personnel; equipment–operational capabilitylogistics
  • Procurement processes
  • Identification and inclusion of KPI’s
  • Evaluation against established KPI’s
  • Evaluate and control documentation
  • HSE
  • Environmental policies

Stakeholder engagement

  • The problem with Stakeholder agendas
  • Stakeholder power and influence – a shifting dynamic over a project’s lifecycle?
  • Stakeholder Identification and assessment – ‘stakeholder mapping’
  • Class exercise – stakeholder mapping
  • Establishing/re-establishing constructive engagement with stakeholder groupings
  • Dealing with local content and Corporate Social Responsibilities (CSR)

Material Disposal and Waste Management

  • Port State Control (PSC) (IMO)
  • Waste management/waste management options (i.e., reuse or recycle? Any acceptance criteria that must be met?)
  • Any decontamination – early identification of potentially hazardous waste
  • Managing waste inventory
  • Case study: NORM (Naturally Occurring Radioactive Materials)
  • Infrastructure for handling/transportation/interim storage
  • On-site capability?
  • Assessment of supply chain requirements/capabilities
  • Strategies for minimising the potential for environmental damage
  • Environmental Impact Assessments (EIA’s)
  • Class exercise – EIA’s

when & where

26 - 29 Sep 2023

Live Online Training

On-site & in-house training

Deliver this course how you want, where you want, when you want – and save up to 40%! 8+ employees seeking training on the same topic?

Talk to us about an on-site/in-house & customised solution.


Still have a question?

Sushil Kunwar
Training Consultant
+61 (0)2 9080 4395

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