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05-09-2022 ( Live Online Training)

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Online Course:
Clinical Governance and Practice Improvement for Hospitals

Protecting Patients, Staff And Organisations

6-week online course | 2 hours per week
4 April – 13 May 2022
5 September – 14 October 2022

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Online Course:

Key Learning Objectives

  • Understand clinical governance and how it improves efficiency and practice, prevents incidents, manages risk, enables accreditation and shares accountability for good practice across all levels of staff
  • Discover ways to achieve effective clinical governance, the systems to have in place and the optimisation opportunities
  • Understand patient, community, government and regulatory expectation
  • Learn about the strategies used by high performing organisations

About the Course

This course is designed to give you a step-by-step in-depth understanding of clinical governance and the processes which work together to improve practice and produce good clinical outcomes.

You will gain essential knowledge to influence change for the benefit of patients and staff in a climate of increasing chronic disease, high community expectation and staff stress. The course has 6 modules, delivered over a 6-week period. Each module contains up to 2 hours of online learning, consisting of short videos, written notes, discussion points for the online forum and quizzes.

Between modules there is an opportunity to interact with other participants and the facilitator via the online forum.

Who will benefit

  • Current and future leaders of hospital services
  • Medical and Nursing leaders
  • Clinical Governance Committee Members
  • Hospital Administrators
  • Clinical Service Directors and Managers


Michele Moreau

Clinical Governance Advisor


Packages Price
Live Online Training 2022$1395+GST

Important • Live Online Training bookings
For Live Online Training bookings, please read below before proceeding:

  • All delegate registrations must use their own email address to ensure each delegate receives a unique password to join the digital event. You cannot use one email for multiple profiles.
  • If your company is not based in Australia, check the GST box on the next page as you are not required to pay GST.


Great Savings:
When you book 4 or more participants! Call us today on +61 (2) 9080 4395 or email to take advantage of the discount offer.

Modular In-house Training

We offer the opportunity to run these programs privately in-house to take advantage of the following benefits:

  • Modules can be released on dates that suit your working week
  • Interactive Live Trainer sessions can be scheduled on dates that suit your colleagues
  • We can brand our learning management platform to your company
  • Sensitive or specific information can be shared on the learning management platform for discussion
  • Receive detailed feedback reports & data to guide future development needs of colleagues
  • More cost-effective for 6+ attendees

Contact one of our Training Consultants at for more information.

Benefits of Learning Online

Informa Corporate Learning’s online courses are new digital, interactive and engaging educational experience designed to maximise learning for professionals with busy schedules and/or small training budgets.

Our online courses are perfect opportunity for busy professionals as they require just 2 hours per week of your time and include an interactive forum for you to ask direct questions about challenges you are facing to expert course leaders.

Modules are released on a weekly basis, so you can pace yourself alongside your peers and you will have access to a comprehensive set of assets to support your learning such as video content, quizzes and case studies.

Course Outline

Module 1:
Clinical Governance – What is it and why it adds value

In Module 1, we will look at the Clinical Governance method for achieving high quality care and the impact on patients, staff and organisations when it’s missing or ineffective. We will finish by thinking about the goals we wish to achieve with clinical governance within our own hospital.

Module overview:

  1. Clinical Governance and its most important element.
  2. Case Studies: Examples of avoidable harm when Clinical Governance fails.
  3. Realising value: The clinical governance systems which improve practice and mitigate risk
  4. Setting Clinical Governance goals and leading change in the key areas of partnering with patients to improve health outcomes and antimicrobial stewardship

Module 2:
Service design and delivery – having the right plan

In Module 2, we will look at the clinical governance processes used to design service delivery to achieve outcomes and support staff to successfully deliver high quality care.

Module overview:

  1. Consumer, community participation and co-design
  2. Service delivery goals and maximising service access
  3. Designing the service environment to enhance the staff and patient experience
  4. Standardising and guiding evidence-based practice

Module 3:
High performing staff

In module 3, we will look at the clinical governance processes used to ensure we have the workforce capability to deliver high quality care.

Module overview:

  1. Healthy workplaces and happy staff
  2. Recruiting the right people.
  3. Credentialing and scope of practice
  4. Roles and responsibilities – sharing accountability for good practice
  5. Developing and improving staff performance

Module 4:
Risk, Incident and Complaint Management, the hallmark of a learning organisation

In Module 4, we will look at maximising the learning opportunities provided by risks, incidents and complaints to improve practice and drive a no blame culture.

Module overview:

  1. Risk assessment, risk decision making and how to make risk registers useful.
  2. Incident prevention: Avoiding negligence.
  3. Incident and complaint reporting: Improving the documentation
  4. Systems analysis investigation – the skill used by patient safety leaders
  5. Open disclosure – improving the patient experience and minimising medico-legal risk

Module 5:
Quality and measuring Outcomes

In Module 5, we will take a deep dive into the role of quality improvement and outcome measurement.

Module overview:

  1. Measuring what matters and reporting useful data
  2. Clinical audit – adding value and removing waste
  3. Prioritising improvement – work smarter
  4. Accreditation preparation

Module 6:
Good Governance

In module 6, we will look at the role of governance committees in achieving safe, high quality care and meeting community expectation.

Module overview:

  1. Governance expectation
  2. Lean committees – opportunities to improve effectiveness.
  3. Role, responsibility and accountability – what does a Terms of Reference look like.
  4. Clinical governance systems – how do you know their working
  5. Receiving and responding to reports – when to watch and when to act.

when & where

04 Apr - 13 May 2022

Live Online Training

05 Sep - 14 Oct 2022

Live Online Training

On-site & in-house training

Deliver this course how you want, where you want, when you want – and save up to 40%! 8+ employees seeking training on the same topic?

Talk to us about an on-site/in-house & customised solution.


Still have a question?

Sushil Kunwar
Training Consultant
+61 (0)2 9080 4395

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