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01-12-2022 (Live Online Training)
22-08-2022 (Melbourne)
25-08-2022 (Perth)
06-09-2022 (Brisbane)
27-09-2022 (Sydney)
17-10-2022 (Canberra)

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Contract Management & Administration Fundamentals

Live online training: 4-Part series per course | 4 hours per Part | Over 4 days
Jun 2022 Course: 22 Jun | 23 Jun | 29 Jun | 30 Jun | 12:00 – 16:00 (AEST)
December 2022 Course: 1 Dec | 2 Dec | 8 Dec | 9 Dec | 12:00 – 16:00 (AEDT)

Face to Face Training:
Melbourne: 22-23 August 2022 | Perth: 25-26 August 2022
Brisbane: 6-7 September 2022 | Sydney: 27-28 September 2022
Canberra: 17-18 October 2022

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Early bird rate - save $100 // see pricing below


A Complete Guide to the Principles of Contract Management.

A well devised combination of essential theory & best practices delivered by practical instruction examining contract delivery method selection, planning, reporting structures, claims & variations & other contract administration processes along with useful tools to streamline the role of managing contracts.

Key Learning Objectives

  • Clarify the roles of the contract manager and contract administrator
  • Understand key aspects of contracts: as a contract manager how to read, interpret and evaluate them
  • Examine fundamental facets of contract administration and claims processes
  • Appreciate the contractual issues surrounding variations, delays and defects; and develop procedures to effectively deal with these issues
  • Ensure both contract administration and project management endeavours emphasise contract compliance throughout the delivery process
  • Analyse key principles of effective document control, reporting and communication systems
  • Discover cooperative negotiation and partnering skills for dispute avoidance and resolution

About the Course

This is the first course in our Contract Management Professional (CMP) certification program.

Contract administration is a broad term used to describe management of the parties’ responsibilities in delivering contracts. At the core of each responsibility is the contract.

This course briefly reviews the formation and interpretation of contracts as the rules of engagement between parties embarking on a project. It then looks and the processes of administration and management of the contract throughout the course of a project.

Furthermore, the course will provide the knowledge for developing practical procedures to deliver a streamlined contract administration process.

Participants will also review the crucial interface between the contract administrator’s role and responsibilities, and that of the project manager project management functions.

Finally as claims processes are fundamental concepts in contract administration, the course examines the most common claims, with an emphasis on claims for variations and delays. The approach to dealing with delivery defects is also addressed.

Teaching methods will include interpretation of examples provided.

Who Will Benefit

This practical introductory course is relevant for those involved with any aspect of the management or administration of contracts, including developing or evaluating contracts, and performing day-to-day contract administration, or interacting directly with those who do – in any industry sector.


Margaret Andrè

Sean McCarthy

Beverley Honig

Darren Lott


Packages Price
2 Day Training 2022$3095$2995+GST Early Bird Rate Early Bird Rate
Live Online Training 2022$2195+GST

Great Savings when you book 4 or more participants! Call us today on 02 9080 4395 or email to take advantage of this offer.

Live Online Training 2022 (All 4 parts): $2,195 + GST.
Jun 2022 Course: 22 Jun | 23 Jun | 29 Jun | 30 Jun | 12:00 – 16:00 (AEST)
December 2022 Course: 1 Dec | 2 Dec | 8 Dec | 9 Dec | 12:00 – 16:00 (AEDT)


Face to Face Training: Melbourne | 22-23 August 2022

Early Bird rate: $2,995. Expires 5 Aug 2022.
Standard rate: $3,095.

Face to Face Training: Perth | 25-26 August 2022
Early Bird rate: $2,995. Expires 5 Aug 2022.
Standard rate: $3,095.

Face to Face Training: Brisbane | 6-7 September 2022
Early Bird rate: $2,995. Expires 19 Aug 2022.
Standard rate: $3,095.

Face to Face Training: Sydney | 27-28 September 2022
Early Bird rate: $2,995. Expires 9 Sep 2022.
Standard rate: $3,095.

Face to Face Training: Canberra | 17-18 October 2022
Early Bird rate: $2,995. Expires 30 Sep 2022.
Standard rate: $3,095.

Important • Live Online Training bookings
For Live Online Training bookings, please read below before proceeding:

  • All delegate registrations must use their own email address to ensure each delegate receives a unique password to join the digital event. You cannot use one email for multiple profiles.
  • If your company is not based in Australia, check the GST box on the next page as you are not required to pay GST.

Live Online Training

Learn Anywhere, Learn Anytime
Catering to meet all your learning needs:

  • Get high quality practical training from our expert instructors
  • From Face To Face, Online and Blended Learning, get a superior solution for your learning needs
  • Learn live online in an interactive environment
  • Invest in yourself. Invest in your team.

Register today for our Live Online Training courses and fi nd out how they can help you transform the way you work. Contact one of our training consultants on to find out more.

View Live Online Training Brochure

How In-house Training works?

Interested in exploring how our In-house Training works?

Cost-effectiveness aside, one of the biggest benefits to our clients of in-house training is the opportunity to customise and tailor the content, delivery method and exercises of a training course to their exact needs. In order to achieve this, we follow a collaborative approach to bring the client & the trainer together to explore needs, shape content and define outcomes.

This video will give you an insight into the process and how bespoke courses are achieved. For more information please contact Holly on +61 (02) 9080 4454 or email

The CMP Certification Framework

The CMP provides a robust method of up-skilling and recognising an individual’s expertise and experience in contract management and procurement. Our combination of in-class teaching, facilitation, knowledge based testing and workplace evidence based examinations has been carefully crafted to not only teach knowledge and skills, but to also demonstrate how individuals can apply their knowledge to work based situations. This Certification is recognised by IIBT and IACCM.

Informa Corporate Learning is a Learning Partner of the World Commerce & Contracting which is a not for profit association and the only global body promoting standards and raising capabilities in commercial practice.


The International Institute of Business & Technology Aust (IIBT) is a highly respected, Government approved, Australian provider of higher education and VET programs. Their suite of programs includes a University level Diploma of Business Administration, equivalent to the first year of a business related undergraduate degree at Australian Universities.


IIBT and Informa Corporate Learning joined together to provide a pathway for those who complete Informa’s CMP at the Master level. All CMP Masters will receive Recognised Prior Learning (RPL): 2 units of credit in the 12 month, Higher Education, University level Diploma of Business Administration.

  • Business Law (BL101)
  • Management in Organisations (MGT101)

*This is a Higher Education Diploma equivalent to first year university NOT a Vocational Education Diploma.

Click here for more information.


“Margaret’s inclusiveness and friendliness contributed to the learning experience. Her knowledge on the subject was great.”
Project Support Officer, Queensland Health

“Very enjoyable course. Was interesting and useful throughout. Time went quickly and learnt a lot. Liked the approach encouraging a lot of discussion and real examples from the group as well as real examples from Sean’s own workplace.”
Contract Analyst, SA Water

Watch webinar

Our expert course trainer Sean McCarthy delivered an insightful webinar on “Using & understanding contracts as tools for ensuring deliverables”.

You’ll learn:

  •  Overcoming some of the common challenges associated with managing contracts
  •  How contracts act as tools for achieving set outcomes across deliverables or projects
  •  The importance of contract interpretation and building confidence in dealing with contracts

Course Outline


  • Contract management principles
  • Pre-award, award and post-award considerations of contract management from both buyers’ and sellers’ perspectives
  • Detailing the role of the contract manager
  • Understanding where contract management fits with the broader organisational goals
  • Strategic considerations behind contract management


  • Contract awareness –What makes a contract?
  • Comparing and contrasting the role of a contract manager and a contract administrator
  • What’s relevant and what’s not in terms of your role as an administrator
  • The importance of contract administration
  • How getting it right can add value
  • Examining different types of contractual delivery systems


  • Understanding quoting and tendering to ensure proper process is maintained
  • Pre-contractual negotiations – How to use them to ensure your desired risk transfer is achieved
  • Contract formation – Various approaches and what to be careful of
  • Documentation – Understanding the purpose and importance of various documents that make up a typical set of contract documents
  • Contractual interpretation – How to use it to inform sensible contract management decisions


  • Developing the overall management plan for the contract
  • Aligning contract planning with established organisational systems
  • Evaluating risks
  • Using contracts as effective risk management tools and developing strategies for mitigating risk that arise from contracts
  • Making the contract effective in practice


  • Overview of the claims process
  • Key points in formulating claims
  • Key considerations in valuing claims
  • The contract administrator’s relationships and responsibilities, and those of the project manager
  • The administrators role and limits of authority
  • Examining other roles in the contract management network and their associated limits of authority/decision making power (contracts manager, superintendent, project manager, project director, development manager, functional manager etc.)
  • The interpersonal communication to make contracts happen
  • Ethics in contract management – Are contractual obligations and ethics the same thing?


  • The interface between contract administration and project management
  • The importance of effective systems for the administration of contracts
  • Establishing timelines, lookups and prompts
  • Contract compliance: monitoring, reporting and adherence to standards
  • Document control and milestone planning
  • Developing communication systems within the contract delivery hierarchy


  • Understanding how effective contract specific communication can
  • facilitate optimum contract delivery and administration outcomes
  • Pre award conferences, the benefits and disadvantages
  • Pre contract conferences – Their value and how to run them effectively
  • Delegating effectively
  • Dispute avoidance and resolution-contractual principles and practical procedures


  • Payment claims – The legal principles and the practical procedures
  • Variations – Legal principles and practical procedures
  • Delays, extensions of time, delay costs and damages – Legal principles and practical aspects of their management
  • Defects – The contractual remedies and the practical procedures for ensuring they are realized throughout the course
  • Examination, dissection and discussion of case studies
  • Throughout the course, participants will interact and work with examples and case studies to identify various points of contract law, contract interpretation and practical contract administration. This is aimed at assisting learning

when & where

28 Mar 2022

Live Online Training

22 Jun 2022

Live Online Training

01 Dec 2022

Live Online Training

24 Mar 2022


22 Mar 2022


04 Apr 2022


22 Aug 2022


25 Aug 2022


06 Sep 2022


27 Sep 2022


17 Oct 2022


On-site & in-house training

Deliver this course how you want, where you want, when you want – and save up to 40%! 8+ employees seeking training on the same topic?

Talk to us about an on-site/in-house & customised solution.


Still have a question?

Sushil Kunwar
Training Consultant
+61 (0)2 9080 4395

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