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21-05-2020 (Melbourne)
28-05-2020 (Sydney)
25-06-2020 (Perth)
22-10-2020 (Brisbane)
19-11-2020 (Melbourne)
26-11-2020 (Sydney)
10-12-2020 (Perth)

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Clinical Governance and Practice Improvement

1-Day Training Course on Clinical Governance: Learn how to meet 2020’s expectation of practice, patient safety and quality management.

Brisbane // 19 March 2020 | 22 October 2020
Melbourne // 21 May 2020 | 19 November 2020
Sydney // 28 May 2020 | 26 November 2020
Perth // 25 June 2020 | 10 December 2020

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Key Learning Objectives

  • Understand clinical governance and how it improves efficiency and practice, prevents incidents, manages risk, enables accreditation and shares accountability for good practice across all levels of staff
  • Discover ways to achieve effective clinical governance, the systems to have in place and the optimisation opportunities
  • Understand patient, community, government and regulatory expectation
  • Learn about the strategies used by high performing organisations

About the Course

Clinical Governance is the system by which the governing body, managers, clinicians and staff share responsibility and accountability for the quality of care, continuously improving, minimising risks and fostering an environment of excellence in care for consumers.

This course will look at 2020’s expectation of how an organisation achieves safe high quality care in an environment of rising expectation and cost pressures. Its intention is to simplify the concept of clinical governance and provide strategies to make it easier to achieve practice improvement.

We will start by discussing the origins of clinical governance and the systemic patient safety failures which have been judged publically as a failure in clinical governance. The impact this has had on the leadership teams, the reputation of these organisations and the wider community.

Then we will systematically look at what effective clinical governance looks like in practice. Covering the key foundational patient safety initiatives used by high performing organisations to enable practice improvement.

This discussion will give you the opportunity to consider ways to improve practice, whilst improving the patient experience and meeting regulatory expectation.

We will finish by reflecting on the key indicators of clinical governance to help you prioritise where to start.

Who Should Attend

This course will benefit leaders in health and aged care services, clinical governance committee members and staff working in patient safety, risk and quality management.

It is particularly suited to people who are new to clinical governance or people looking to increase the effectiveness of clinical governance to improve practice.


Packages Price
1 Day Training 2020$1895$1795+GST Early Bird Rate Early Bird Rate
  • Special rate $1,436 + GST (per person) when you book for four or more participants, please call us today on 02 9080 4307 or email to take advantage of this offer.


Location, dates & pricing

Brisbane | 19 Mar 2020
Super Early Bird rate: $1,495 + GST (Save $400). Use code P20GL20BR. Expires by 7 Feb 2020.
Early Bird rate: $1,795 + GST. Expires by 28 Feb 2020.
Standard rate: $1,895 + GST.

Melbourne | 21 May 2020
Super Early Bird rate: $1,495 + GST (Save $400). Use code P20GL20ME. Expires by 10 Apr 2020.
Early Bird rate: $1,795 + GST. Expires by 1 May 2020.
Standard rate: $1,895 + GST.

Sydney | 28 May 2020
Super Early Bird rate: $1,495 + GST (Save $400). Use code P20GL20SY. Expires by 17 Apr 2020.
Early Bird rate: $1,795 + GST. Expires by 8 May 2020.
Standard rate: $1,895 + GST.

Perth | 25 Jun 2020
Super Early Bird rate: $1,495 + GST (Save $400). Use code P20GL20PE. Expires by 15 May 2020.
Early Bird rate: $1,795 + GST. Expires by 5 Jun 2020.
Standard rate: $1,895 + GST.

Brisbane | 22 Oct 2020
Super Early Bird rate: $1,495 + GST (Save $400). Use code P20GL20BR02. Expires by 11 Sep 2020.
Early Bird rate: $1,795 + GST. Expires by 2 Oct 2020.
Standard rate: $1,895 + GST.

Melbourne | 19 Nov 2020
Super Early Bird rate: $1,495 + GST (Save $400). Use code P20GL20ME02. Expires by 8 Oct 2020.
Early Bird rate: $1,795 + GST. Expires by 30 Oct 2020.
Standard rate: $1,895 + GST.

Sydney | 26 Nov 2020
Super Early Bird rate: $1,495 + GST (Save $400). Use code P20GL20SY02. Expires by 16 Oct 2020.
Early Bird rate: $1,795 + GST. Expires by 6 Nov 2020.
Standard rate: $1,895 + GST.

Perth | 10 Dec 2020
Super Early Bird rate: $1,495 + GST (Save $400). Use code P20GL20PE02. Expires by 30 Oct 2020.
Early Bird rate: $1,795 + GST. Expires by 20 Nov 2020.
Standard rate: $1,895 + GST.


Michele Moreau


Our expert course trainer Michele Moreau delivered an insightful webinar on ‘How can you use Clinical Governance to improve staff performance?’.

Download Webinar Presentation


“One of the most valuable and informative days I have done in my nursing career. Michele was a wonderful facilitator with an ability to relate everyday practice into the course.”
Nurse Manager, Tunstall Healthcare

“The instructor was fantastic. Very knowledgeable, engaging and patient. Was able to meet everyone needs and provided relevant examples.”
Head of Dept. Obstetrics & Gynaecology, SJOG Midland

“One of the best courses I have attended.”
Facility Manager, Western Downs Regional Council

“Very interesting and engaging day. Great sharing of knowledge and the flexibility on the content.”
Clinical Analyst, Healthdirect Australia

“Great examples of how the different aspects work within the real life. Great stories and personable.”
Doctor, Queensland Health

“In depth knowledge of the subject from various angles of roles, organisations and context. Very practical approach to the subject and easy to grasp the way of presenting.”
Quality Development Clinical Lead, Intersystems

“Very knowledgeable, excellent facilitator, stayed on track, open to share experience and examples.”
Clinical Resources, Sir Moses Montefiore Home

Course Outline

1. Introduction to Clinical Governance

  •  What is clinical governance
  •  Benefits to organisations, staff and patients.
  •  Real examples of its public failures and what we can learn from them
  •  The role of government, regulatory authorities, the board, management and clinicians

2. Consumer Participation

  •  Patient and community expectation
  •  Person centred care
  •  Co-design and participation opportunities

3. Information systems, policy, procedure and clinical guidelines

  •  Security and privacy
  •  Communicating information
  •  Achieving procedure informed practice

4. Staff

  •  Getting the working environment right
  •  Governance expectation of staff recruitment, training, credentialing and performance development
  •  Opportunities to make it simpler and easier

5. Risk Management

  •  Why it’s the most powerful tool in patient safety
  •  Responsibility for risk management
  •  The essential skill – risk assessment

6. Incident and complaint management

  •  Human error and systems thinking
  •  Recommended methods for management and investigation
  •  Learning organisations
  •  Open disclosure of adverse events

7. Quality, Accreditation and Outcomes

  •  Keys to successful accreditation
  •  The role of performance indicators in measuring patient outcomes
  •  Expectation of quality improvement plans and auditing

8. Governance committees

  •  Performance expectation
  •  Clarify of purpose
  •  Optimising effectiveness
  •  Answering the question ‘where does responsibility sit’

when & where

19 Mar 2020


21 May 2020


28 May 2020


25 Jun 2020


22 Oct 2020


19 Nov 2020


26 Nov 2020


10 Dec 2020


On-site & in-house training

Deliver this course how you want, where you want, when you want – and save up to 40%! 8+ employees seeking training on the same topic?

Talk to us about an on-site/in-house & customised solution.

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