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Clinical Governance & Practice Improvement
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Clinical Governance & Practice Improvement

2-Day Training Course: THE Guide to Improving the Quality of Healthcare. Don’t miss this opportunity to receive expert guidance & learn how to build & refine a clinical governance framework – incorporating proven practice improvement, risk management & human factors processes.

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Key Learning Objectives

  • Outline what a clinical governance approach is and its use as a health reform policy
  • Understand key concepts of clinical governance and how to implement them
  • Discuss options for meeting the challenges of implementing clinical governance at the network, organisation and unit level
  • Discuss clinician engagement in organisational and team level clinical governance and practice improvement structures/processes
  • Understand the many methods for reviewing and improving clinical practice
  • Appraise the evidence for the accreditation of health services, the setting of standards and the process of credentialing
  • Discover the definitions and models associated with human factors that help in investigating medical errors and adverse events and their impact for system redesign
  • Develop effective quality improvement programs by reviewing local, national and international quality and safety policies, and their implications for practice

About the Course

This training addresses one of the most important issues facing healthcare professionals, managers and policymakers today:

How can we ensure that we provide the safest and highest quality health and aged care services within the constraints of the current system?

Through this course, you will be able to develop your understanding of clinical governance and the various components of clinical governance including a range of quality improvement and risk management theories and strategies.
We will begin by examining the definitions of governance and clinical governance. We will then analyse the causes and consequences of breakdowns in quality and safety and why these breakdowns are proving so difficult to remedy, despite the concerted efforts of healthcare professionals, managers, policymakers and patients.

We will then consider, in detail the various components of an effective clinical governance framework. Finally, we will critically examine the tools and methods associated with these approaches.

This is a course which has real-world application, and as such is intended to balance both the theory and the practice of clinical governance and quality improvement across the primary health, aged care, community and acute health sectors.

There is a major focus on tailoring the content and examples to the participants needs in each course so that you will leave with a toolkit and action plan to address your specific issues whether that be as an individual clinician, unit manager, executive manager or clinical governance advisor.

Who Will Benefit

This course will benefit clinicians, managers, quality, accreditation and clinical governance support personnel working in general practice, acute care, community, aged care and primary health.

Previous participants have included general practitioners, medical specialists, nurse unit managers, directors of nursing, clinical leaders, defence health personnel, accreditation and quality managers.

All participants will be provided with an extensive workbook and a certificate of completion

A CPD Course

For those who have a professional status and require Continuing Professional Development (CPD) to retain your status, you can use this course to fulfil the educational requirements.

Contact your association to learn how.

Course Outline

Introduction to clinical governance

  • What is governance and specifically clinical governance
  • The role of government, the board, management and clinicians
  • Clinical governance frameworks
  • The six dimensions of quality
  • The role of clinical governance committees

A clinician’s toolkit for improving patient care and managing clinical risk

  • Clinical audit
  • Retrospective medical record review
  • Mortality and morbidity reviews
  • Peer review
  • Peer supervision
  • Incident management
  • The effective use of clinical indicators
  • Clinical pathways
  • Qualified privilege or statutory immunity

An introduction to human factors in health care

  • Theory of cognition and error
  • Systems vs. individuals
  • Approaches to error management
  • Engineering barriers into systems to prevent errors

Clinical practice improvement method

  • Applying improvement methods to health care
  • A review of the benefits of the various methods
  • A tutorial in the method
  • Some practical experience of the various components of the method
  • Developing an aim for improvement when you get back to work

The management of healthcare incidents

  • Principles of incident management
  • Where does this fit into a clinical governance framework?
  • The use of the Severity Assessment Code
  • Methods for managing healthcare incidents
  • Open disclosure of adverse events

Key policy components of an effective clinical governance framework

  • Credentialing
  • The management of a complaint or concern about a clinician – a practical method
  • Accreditation as a governance framework
    • The benefits of accreditation to a health and disability service
    • Understanding standards
    • The role of certification in clinical governance
    • Choosing an accreditation programme
  • Risk management – the Australian and NZ standard

The management of healthcare incidents

  • Principles of incident management
  • Where does this fit into a clinical governance framework?
  • Methods for managing healthcare incidents
  • Open disclosure of adverse events

But how do I?

  • Develop an organisational performance framework
  • Develop a clinical level review and performance structure and processes

Implementing clinical governance

  • Top down vs. bottom up approaches
  • Engaging clinicians
  • Understand the sub cultures which operate in health care organsiations
  • What to do when you get back to the real world!

Group discussion, Q&A and course evaluation

On-site & in-house training

Deliver this course how you want, where you want, when you want – and save up to 40%! 8+ employees seeking training on the same topic?

Talk to us about an on-site/in-house & customised solution.

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