Contract Claims and Disputes Training Course

About the Course

How many times have legitimate claims for money and/or time been overlooked or rejected because they have not been identified or substantiated?

This practical course is based on carefully designed case studies that highlight what should happen, where people have gone wrong and best practices that you can utilise. It aims to ensure your issues are identified, managed and agreed within the restrictions imposed by any agreement or contract.

Where the contract or agreement provides little or no guidance regarding claims or disputes, the course will discuss what options are available and how they should be implemented.

The management of contract issues includes a number of steps which should be followed to ensure the best possible outcome is achieved. Therefore, the course will consider what information is required to properly substantiate and justify entitlement.

The contract claims and disputes training course will also look at how that information should be presented, what methods of evaluation are available and when to use them. It mixes updates in theory and concepts with practical wisdom.

Who Will Benefit

This practical masterclass is based on testing, applying and refining one’s knowledge with real scenarios. It launches immediately into applying the instructor’s expert knowledge and insights into tricky, complicated aspects of contract claims and disputes. It is structured around case studies

It will benefit anyone working in the building, construction, engineering, production or supporting industries who is involved with the administration and management of contracts from the principal or contractor side

Key Learning Objectives

• Understand all the aspects of contract claims and disputes
• Establish what issues/claims are and when they occur
• Properly identify potential contract issues
• Ensure claims are properly presented and supported by relevant facts
• Establish how claims should be quantified and valued
• Understand what contractual requirements are in relation to claims
• Determine an effective claims management procedure
• Understand obligations when assessing claims
• Discover specific negotiation and behavioural skills to reduce the amount of time and energy spent on claims
• Understand the possible behavioural outcomes and learn an approach to avoiding negatives
• Gain insights into the nature of the various approaches to contractual dispute resolution

Course Information

Instructional Delivery Method: In Person and Live Digital
Prerequisite & Advanced Preparation: Reading material will be sent prior to the course 

World Commerce & Contracting

Informa Connect Academy is a Learning Partner of the World Commerce & Contracting which is a not-for-profit association and the only global body promoting standards and raising capabilities in commercial practice.

International Institute of Business & Technology

The International Institute of Business & Technology Aust (IIBT) is a highly respected, government-approved, Australian provider of higher education and VET programs. Their suite of programs includes a University level Diploma of Business Administration, equivalent to the first year of a business related undergraduate degree at Australian Universities.

Delivered by Beverley Honig

Beverley Honig is an internationally qualified lawyer with over 20 years’ experience in Australia, the United Kingdom and Middle East. A winner of The Australian Financial Review and Westpac 100 Women of Influence Awards, she is also listed in the Who’s Who of Business in Australia and the Businesswomen Hall of Fame.

Run this course in-house

Informa Connect Academy’s customised training solutions have helped organisations deliver tailored learning in different languages to suit every requirement.