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Safety in Action Presents: The Return to Work Conference

Supporting our workers towards safe, productive and sustainable return to work

9–10 October 2018 | Sydney Showground

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The Return to Work Conference is a two-day, high profile conference for rehabilitation, HR and Workplace Health & Safety leaders. All employers are required under workplace health and safety laws to have in place policies and plans for the return to work of injured workers. This year’s program will look into best practice strategies that supports employees through the process of rehabilitation and manages their return to the workplace in a timely and safe manner.

Running concurrently with the The Safety in Action Conference and Workplace Wellness Conference, and in adjacent rooms, you will be able to switch sessions and plan a track to suit your requirements.

To receive updates on the conference, register your interest and we will notify you of updates as they happen.

Co-located with the two conferences is the Safety in Action Tradeshow, Australia’s leading occupational health and safety event. The Safety in Action Show is trade only event and is free to attend. Find out more here.



8:00 am

Registration and welcome coffee

8:50 am

WELCOME | Opening remarks from the Chairperson


9:00 am

In 2016 SafeWork NSW launched its Roadmap towards 2022 committing NSW to significantly reduce the incidence of Fatalities, serious injuries and illnesses. In this presentation we will provide an update on our progress to date. As the NSW WHS Regulator, Action Area 1 of our Roadmap aims to “embed the Health and Safety landscape” in all NSW workplaces. The speaker will describe what it takes to embed a landscape in your business including integrating health and wellbeing, safety and return to work to achieve healthy, safe and productive workplaces.

9:20 am

  • Strategies to support employees to reduce psychological injuries
  • Focus on capacity and return to work in a medical model
  • Risk management of RTW

9:40 am

  • Identifying the cost to organisations of poor mental health and psychological injury
  • Utilising technology and innovation as preventative measures to good health
  • Early intervention and strategies to eradicate the stigma tied to mental health
  • How managers can better identify psychosocial risks at work

10:00 am

Networking and Morning Refreshment Break


10:30 am

  • Overview of the early intervention and injury prevention program
  • New developments in the Rehab Management System
  • How we measure performance and ROI indicators

10:50 am

  • Improving RTW practices and Premiums – The David Jones Journey to 50% premium reduction
  • Reducing risk by managing personal injuries
  • Early monitoring, proposed RTW plans and IME involvement

11:10 am

  • Injury Management in New Zealand – The Accident Compensation Corporation (ACC) & The role of an Accredited Employer
  • Reviewing the work injury management process – the issues, what was working & where could we improve?
  • The Injury Management Toolkit – Roll out and Implementation

11:30 am

  • Co-ordinating a seamless injury rehabilitation and RTW process
  • Developing a timely RTW and recovery at work program
  • Improving the recovery process post injury/illness
  • Role of managers and the RTW coordinator

11:50 am


12:00 pm

Lunch and Safety in Action Exhibition Viewing


1:30 pm

  • Early Intervention (EI) – programs linking mechanisms of injury, to existing safety programs
  • Injury Response – how we care for injured employees
  • Recover at Work – Injury Management including workers compensation matters
  • Health Education & Awareness- health initiatives and program design

1:50 pm

  • Aligning your people and practices to enable performance
  • Being prepared to respond with consistency and clarity
  • Holistic health considerations to maximise outcomes

2:10 pm

  • Identifying the risk and common causes of compensable MSDs in the workplace
  • The unique challenges of an ageing population to a healthy workforce
  • Whether psychosocial issues matter. Can this be better managed?
  • Management options to get workers back to work after injury

2:30 pm

  • Ways to ensure efficient workplace recovery and rehabilitation
  • Expectations for treatment of injuries and recovery timelines
  • Utilising injury management expertise

2:50 pm

Coffee Cart Sponsor


3:20 pm

  • Implementing a principles based approach to claims management
  • Responding to claims with unique needs – mental health, medically complex
  • Identifying and responding to risk factors
  • Improving communication between all parties

3:40 pm

  • Overview of NWC and benefits for injured workers
  • Reducing costs and improving ROI

4:00 pm

  • Keeping people working – the benefits of onsite injury triage and management
  • Using assessments to take a proactive approach to identifying and managing risk in the workplace
  • Identifying data sources and trends in order to implement a proactive injury prevention strategy

This session consists of a guided Shoulder Assessment, followed by an opportunity for treatment

4:20 pm

Closing remarks from the Chairperson

4:30 pm

Networking Drinks

8:00 am

Registration and welcome coffee

8:50 am

WELCOME | Opening remarks from the Chair


9:00 am

  • Exploring the current climate for worker’s compensation insurance
  • Reviewing the cost burden and impact of workplace injuries
  • Working profitability and affordability into scheme liabilities
  • Human based design in Schemes

9:20 am

  • How a claim experience impacts on ability to RTW
  • Working together for a collective approach for RTW
  • Getting better outcomes with treatment providers
  • Using the Official Disability Guidelines

9:40 am

  • Why great client experience means faster, more durable return to work
  • Working together to engage the client in the recovery and RTW journey
  • Setting the right goals to get well and get working
  • Best practice in improving capacity for work in the context of life

10:00 am

Networking and Morning Refreshment Break


10:30 am

  • Understanding and facilitating resilience to facilitate RTW
  • Can we accurately measure resilience?
  • Exploring the role of resilience training in successful RTW
  • Strategies for prevention of longer term or recurring injuries

10:50 am

  • What is a workplace bullying injury?
  • How does workplace bullying result in psychological injury?
  • How do we make a workplace safe for a bullied target to RTW?

11:10 am

  • Overview of the systems framework review assessment tool
  • Measuring effectiveness of organisational systems frameworks
  • Developing strategy to impact psychological health and well-being

11:30 am

  • A new, personal approach to RTW
  • Human-centric RTW program
  • Where is Craig’s Table now?

11:50 am


12:00 pm

Lunch and Safety in Action Exhibition Viewing


1:30 pm

  • Resolving claims disputes and avenues of appeal
  • How businesses can protect themselves
  • Statutory claims management obligations

1:50 pm

  • Introduction and background
  • Example 1 – What could go wrong, did.
  • Example 2 – Long-term, lost time injury, preventing psychological injury.
  • Example 3 – We’re learning how to do things better.
  • Conclusion – When you think you’ve got it right.

2:10 pm

  • Overview of the early intervention program
  • How a claim experience impacts an injured worker’s ability to return to work
  • Initial consultation and conversation with the injured worker
  • Providing compassionate support

2:30 pm

  • What the claims process means for the worker and employer
  • Role of the RTW co-ordinator in the claims experience
  • How a claim experience impacts ability to RTW
  • Initial consultation with the injured worker
  • Responsibilities of the employer

2:50 pm

Afternoon Tea & Coffee


3:20 pm

  • Developing an organisational commitment to manage injury risk
  • Identifying common workplace injuries and reducing injury risks
  • Claims management and how to reduce paperwork

3:40 pm

  • Using innovation to redesign claims management
  • How different industries can adapt their approach
  • Best practice for claims management

4:00 pm

  • Innovative technologies for health promotion and injury prevention
  • Utilising wearable technology to reduce injury risk
  • Incentivising health in the workplace

4:20 pm

CLOSING | Closing remarks from the Chairperson

4:30 pm

End of Conference


Return to Work Conference

  • Standard rate $1,595 + GST // From 1 July 2018



2017 Interviews

Safety in Action Tradeshow

The Safety in Action Conference is held concurrently with the Safety in Action Tradeshow. The Safety in Action Show is Australia’s leading Occupational Health and Safety event dedicated to the safety, security and wellbeing of the Australian workforce. For the last eighteen years the Safety in Action series of exhibitions have been the meeting place for the Australian health & safety industry. Thousands of OH&S professionals across the industry have visited Safety in Action to discover new solutions to help them achieve their goals in creating safer workplaces.

Engage in three dedicated safety zones, network with over 120 exhibitors, learn from industry experts during free safety seminars and workshops, source the latest innovative products and services and get involved in the interactive opportunities the Show has to offer. A must-attend for every OH&S professional.

Safety in Action is trade only event and is free to attend. For more information, visit the Safety in Action Show website.

Watch the 2017 Highlights Video

Supporting Partner


Jim Kelly

Director – Health & Return to Work, SafeWork NSW

Shauna McGarry

Queensland Police Service

Jay Spence

CEO, Uprise™

Kelly Davies

Injury Management Specialist, Virgin Australia

Michele Ghassemi

Regional Workplace Safety & Wellbeing leader, David Jones

Louise Barry

Group Safety, Wellbeing & Injury Management Advisor, Foodstuffs

Laura Rostron

Injury and Rehabilitation Manager, Regis Aged Care

John Toohey

Group Manager Health & Well-being, Qube Holdings Limited

Alasdair Grant

General Manager – Client Relations, Recovery Partners

David Brentnall

Specialist Muscoskeletal Physiotherapist & Managing Partner, Axis Rehabilitation at Work

Libby Roberts

Managing Director, Workplace Rehabilitation Management

Heather Smith

General Manager, Return to Work and Support, iCare

Jillian Hamilton

Managing Director, Manage Damage (pending availability)

James Murray

Founder and Managing Director, Work Healthy Australia

Geniere Aplin

Group Executive, Personal Injury, Employers Mutual Limited (EML)

Carolyn Bell

State Manager – NSW, APM

Marc D’Amico

Organisational Excellence Manager, WorkFocus Australia

Frank Imbesi

Managing Director, Occupational Rehabilitation Consultant and Physiotherapist, AMS Consulting Group

Michael Plowright

Director, Working Well Together

Traci Carse

Workplace Psychologist, SafetyWorks

Rosemary McKenzie-Ferguson

Founder, Craig’s Table

Matt Runzi

National Health and Safety Manager, Slater and Gordon Lawyers

Barbara Gonda

Work Health and Safety Officer, Return to Work Coordinator, Third Sector Australia (3SA)

Kyriaki Petridis

WHS & RTW Advisor, Japara

Christina Carras

Chief Customer Officer, WorkCover Queensland

Ella Jurotte

Senior Product Consultant, FINEOS

when & where

09 - 10 Oct 2018

Sydney Showground
1 Showground Road
Sydney Olympic Park
NSW 2127

Book Accommodation with Lido Group

For your convenience Lido Group will manage your accommodation needs. Click here or call 02 8585 0808.


Still have a question?

Leah Dansie
Conference Producer
02 9080 4109

Josko Kazija
Sponsorship Manager
02 9080 4143

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