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Consumer Law Conference

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Since its introduction in 2011, the Australian Consumer Law (ACL) has brought about significant change in the Australian market – providing greater definition of consumer rights and allowing greater powers of investigation and enforcement from regulatory bodies.

Following the Australian Competition and Consumer Commission’s (ACCC) recent review into the ACL’s performance, it is evident that more can be done to ensure that businesses conduct themselves ethically, and that consumers are better protected and made aware of their rights.

In this light, the 2nd Annual Consumer Law Conference will bring together some of nation’s leading legal, business and regulatory minds to examine and debate the suggestions for reform, including unfair contract terms, product safety regulation, unconscionable conduct, enforcement penalties, online and overseas retailers, and much more.

Please join us on 14-15 May 2019 at the Radisson Blu Plaza Sydney for two-days of in-depth presentations, case studies, panels and round table discussions.

Key topics to include:

  • Assessing the key findings from the Royal Commission
  • Evaluating state-level enforcement of the ACL
  • Landmark cases against bait advertising
  • Compliance costs with the ACL reforms
  • 101 essentials in ACL compliance
  • Unconscionable conduct meaning and examples
  • Impact of gift card reforms
  • Buy Now Pay Later: ASIC review



Ethics versus compliance in restoring consumer trust in financial services
As the Australian financial services sector continues to grapple with a post-Royal Commission consumer trust deficit, the efficacy of a compliance-based approach to banking has been called into question.

Remuneration and regulation post Hayne
The dust has now settled since Commissioner Hayne released his final verdict following the years-worth of industry interrogation, that formed the backbone of the Royal Commission into banking misconduct.

How well is the ACL serving Australian consumers?
In March 2016, Consumer Affairs Ministers throughout Australia and New Zealand began a twelve-month review of the Australian Consumer Law – in a bid to better protect Australian consumers. The review sought to future-proof the law against new and emerging issues and in doing so identified a set of reforms to improve the operation of Australian markets.


Still have a question?

Alex Dunn
Conference Manager

Andrew Sinkovich
Sponsorship & Exhibitions Manager
02 9080 4008

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Informa Connect Australia is the nation's leading event organiser. Our events comprise of large scale exhibitions, industry conferences and highly specialised corporate training.

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