Register your interest


Register your interest


Consumer Law Conference

14 – 15 May 2018 | Park Royal, Darling Harbour, Sydney

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The Consumer Law conference will be held from Monday 14th – Tuesday 15th May 2018 at the Park Royal Darling Harbour, Sydney.

The Australian Consumer Law (ACL) has sparked interest over consumer rights and consumer protection policy since its inception in 2011. With the effectiveness of the ACL currently under review and now faced with increasing competition in a global consumer market and rapid digital innovation, the nature of consumer law is increasingly more sophisticated and complex. The Consumer Law Conference will examine the direction of consumer protection and product liability laws, and offers industry-wide debate to optimise our approach to the future of consumer law reform in Australia.

As we are entering the next era of opportunity in consumer policy, the conference objectives address current key issues that include (i) reforming our approach to consumer protection and consumer law in Australia, (ii) enhancing industry-wide understanding of the regulatory framework and powers of enforcement and compliance, (iii) discussing the legislative requirements within the ACL, including consumer guarantees, unfair agreements, consumer contracts and product safety and (iv) transforming information management and digital innovation for consumer protection.

The conference will happen alongside reviews of recent case law exploring the outcomes of the ACL, and will welcome representatives from regulation of competition and consumer law, legal practitioners, consumer advocates, public authorities together with Australia’s most influential business leaders to provide a comprehensive overview of consumer protection law.

Focus topics include:

  • Consumer law reform and regulation
  • Regulatory framework for the ACL
  • Legislation and implementation of the ACL
  • Impact of the ACL for business and industry
  • The future direction of consumer protection
  • Successes and failures of the new ACL
  • Powers of enforcement and compliance
  • Information technology for consumer protection

Specific topics consider the framework for consumer protection laws, including unfair contract terms, product safety and consumer guarantees. This is THE conference to attend to have a well-rounded insight into the future of consumer protection law in Australia. The agenda is being researched and developed but don’t miss your opportunity to be involved and attend the Consumer Law conference to get:

  • Comprehensive discussion of consumer law in Australia
  • Gain up-to-date information on consumer legislation
  • Hear examples of case law and lessons learnt
  • Earn CPD points for conference attendance
  • Network with like-minded professionals


Hon Matthew Kean MP

NSW Minister for Innovation and Better Regulation

Felicity Natoli

Group Senior Manager - Deposits and Payments, ASIC

Adam Stingemore

General Manager, Strategy and Public Affairs, Standards Australia

Sue McCarrey

Chief Executive, Office of the National Rail Safety Regulator (ONRSR)

Dr. Ron Ben-David

Chairperson, Essential Services Commission

Ian Harrison

CEO, Australian Made, Australian Grown Campaign

David Crosbie

CEO, Community Council for Australia

David Fleming

Director – Legal, PWC

Elizabeth Richmond

Partner, Clayton Utz

Gerard Brody

CEO, Consumer Action Law Centre, Victoria

Lynsey Edgar

Partner, Dentons

Teresa Corbin


Daniel Tirado

Senior Corporate Counsel and Regulatory Change Project Owner, Toyota Finance Australia Limited and Sessional Academic Faculty of Law, UTS

Grant Holley

Partner, Holley Nethercote

Nicole McLay

Assistant Secretary Regulatory Practice, Education & Compliance at Department of Health

Charles Coorey

Partner, Gilbert + Tobin

Andrea Beatty

Consulting Principal, Keypoint Law

Daniel Tynan

Barrister, 12th Floor Wentworth Chambers

Russell Zimmerman

CEO, Australian Retailers Association

Fred Chilton

Partner, Emil Ford Lawyers

Peter Wright

Managing Partner, Brown Wright Stein Lawyers

Dale Webster

Chair, CAANZ

Harriet Paterson

Compliance Officer, Australian Made, Australian Grown Campaign

Peter Le Guay

Partner, Thomson Geer

Dharshi Harindra

Senior Associate (admitted in England & Wales), Baker McKenzie

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How well is the ACL serving Australian consumers?
In March 2016, Consumer Affairs Ministers throughout Australia and New Zealand began a twelve-month review of the Australian Consumer Law – in a bid to better protect Australian consumers. The review sought to future-proof the law against new and emerging issues and in doing so identified a set of reforms to improve the operation of Australian markets. Read more >>

when & where

14 - 15 May 2018

Parkroyal Hotel, Darling Harbour, Sydney
150 Day Street, Sydney NSW 2000
+61 (02) 9261 1188

Book Accommodation with Lido Group
For your convenience Lido Group will manage your accommodation needs. Click here or call 02 8585 0808.


Still have a question?

Leah Dansie
Conference Manager
02 9080 4300

Andrew Sinkovich
Sponsorship & Exhibitions Manager
02 9080 4008

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