Since its introduction in 2011, the Australian Consumer Law (ACL) has brought about significant change in the Australian market – providing greater definition of consumer rights and allowing greater powers of investigation and enforcement from regulatory bodies.
Following the Australian Competition and Consumer Commission’s (ACCC) recent review into the ACL’s performance, it is evident that more can be done to ensure that businesses conduct themselves ethically, and that consumers are better protected and made aware of their rights.
In this light, the 2nd Annual Consumer Law Conference will bring together some of nation’s leading legal, business and regulatory minds to examine and debate the suggestions for reform, including unfair contract terms, product safety regulation, unconscionable conduct, enforcement penalties, online and overseas retailers, and much more.
Please join us on 14-15 May 2019 at the Radisson Blu Plaza Sydney for two-days of in-depth presentations, case studies, panels and round table discussions.
Key topics to include:
- Assessing the key findings from the Royal Commission
- Evaluating state-level enforcement of the ACL
- Landmark cases against bait advertising
- Compliance costs with the ACL reforms
- 101 essentials in ACL compliance
- Unconscionable conduct meaning and examples
- Impact of gift card reforms
- Buy Now Pay Later: ASIC review
Barrister, 12th Floor Wentworth Selborne Chambers
Partner and Litigation Practice Group Leader, Gilbert & Tobin
Chair of the Board, Consumer Policy Research Centre & NAB Customer Advocate
Senior Executive Leader - Financial Services Enforcement, ASIC
CEO and Chair, Consumer Action Law Centre, & Consumers Federation of Australia
Senior Manager - Credit, Retail Banking & Payments, ASIC
Senior Corporate Counsel and Regulatory Change Project Owner, Toyota Finance Australia Limited and Sessional Academic Faculty of Law, UTS
Chief Executive Officer, COSBOA
Peter Le Guay
Partner, Thomson Geer
Partner, Practice Leader, Competition, Consumer & Regulatory, Baker & McKenzie
Chief Executive Officer, Consumer Policy Research Centre
Partner, K&L Gates
Commissioner, Consumer Affairs SA
Senior Solicitor, Crown Solicitor's Office SA
Partner, Webb Henderson
Deputy Secretary, Better Regulation Division & Commissioner for NSW Fair Trading
Partner, Clayton Utz
Executive Director, Direct Selling Australia
Dr Ruth Barker
Director, Queensland Injury Surveillance Unit
Head of Stakeholder Engagement, Standards Australia
Director, Product Safety Solutions
Principal Solicitor, Financial Rights Legal Centre, New South Wales
Dr Michelle Sharpe
Barrister, Victorian Bar
Chairman, Etienne Lawyers
Remuneration and regulation post Hayne
The dust has now settled since Commissioner Hayne released his final verdict following the years-worth of industry interrogation, that formed the backbone of the Royal Commission into banking misconduct.
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How well is the ACL serving Australian consumers?
In March 2016, Consumer Affairs Ministers throughout Australia and New Zealand began a twelve-month review of the Australian Consumer Law – in a bid to better protect Australian consumers. The review sought to future-proof the law against new and emerging issues and in doing so identified a set of reforms to improve the operation of Australian markets.
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