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Aged Care Reform Conference 2019

This new one day event is about providing a platform for discussion on the big changes happening across the sector, particularly in light of the Aged Care Royal Commission, and the implementation of new quality and safety standards.

14 November 2019 | Rendezvous Hotel, Melbourne

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The Aged Care Reform Conference will take place on Thursday 14th November at the Rendezvous Hotel, Melbourne.

This new one day event is about providing a platform for discussion on the big changes happening across the sector, particularly in light of the Aged Care Royal Commission, and the implementation of new quality and safety standards.

It will explore what can and has been learnt from the Royal Commission to date and what must be done to improve care for older people in Australia – particularly in residential aged care. We believe it will be an important opportunity for a debrief after the initial findings come out, to take stock of how the industry is tracking with new standards implementation and to spend time discussing areas for improvement, challenges and next steps for reform.




8:30 am

Morning Coffee on Arrival

8:50 am

OPENING | Opening remarks from the Chair

9:00 am

  • If so, how do we make it happen?
  • How do we find budget/funding to make this achievable?
  • What of the human element? Is it just about numbers? but quality and engagement – Training and quality of staff – how do we address this to ensure
  • How do we get and retain quality staff? What are the incentives for people to take on roles in this space and provide quality care?

9:45 am

  • Managing the Realities of Rising Demand, higher consumer and community expectations, and increased staffing requirements
  • What will it take to put the sector on sustainable financial footing?
  • How will the recent and proposed aged care policy changes affect financial performance?

10:10 am

  • What have been the results of implementation thus far?
  • What impact does the shift to consumer focus have on different providers?
  • What are the challenges and how can they be overcome?
  • How can organization demonstrate a focus on engagement with the new focus on consumer outcomes and requirements?
  • What impact will the Royal Commission have on standards, clinicians & consumers?

10:55 am

Morning Tea

11:25 am

  • What does it mean to deliver high quality primary care to older people living in residential aged care settings?
  • How do we ensure continuity of quality care?
  • Medical care – Silver Book New Guidelines – challenges with creating guidelines and the impacts for GPs and other allied health
  • The difficulties with managing older patients with multimorbidities and polypharmacy
  • Mandatory Reporting: The National Quality Indicators in Residential Aged Care Program for all residential aged care facilities (RACFs) receiving Commonwealth subsidies – what impact will this have?

11:55 am

  • What are the challenges with accessing assistance beyond primary care and getting specialists into home or residential aged care?
  • What are the issues and hurdles for GPs?
  • What are the specialist perspectives and challenges with going into aged care?
  • How can we address the gaps and explore potential solutions?

12:35 pm

  • Lessons from Oakden – mitigating toxic cultures of secrecy & abuse
  • Managing complaints
  • The reassurance and protections in place for people who want to speak out

1:05 pm

Networking Lunch

2:00 pm

  • What are the realties and misconceptions about elder abuse?
  • What are the types of abuse of older people?
  • What are the drivers of abuse within different contexts?
  • What can be done to mitigate instances of elder abuse?
  • What is the role of law to prevent this and where are other areas of change required?

2:40 pm

  • What are the real challenges with restraint for people at the frontline?
  • Is the regulation of chemical restraints the answer?
  • What has been the fallout and unforeseen consequences from the Royal Commission already on this?
  • What are the real strategies which can be implemented?
  • Access to education

3:20 pm

Comfort break

3:35 pm

  • What did the Royal Commission highlight about dementia education?
  • Where are the current gaps in dementia education in Australia?
  • How can we ensure the education provided has impact and truly improves practice and care?
  • Is education the key to raising the standard of dementia care?
  • What is the role of leadership and culture in transforming dementia practice?

4:15 pm

  • Current state of play following the Royal Commission
  • Family perspectives, clinical perspectives and legal perspectives
  • How can we connect up the discussions being had across the country to help inform strategies and decision making?
  • Facilitating conversations at the right time and planning for change
  • Dying at home – the realities, what factors need to be considered and what can be done to facilitate this?
  • VAD in Victoria – research and learnings to date to inform planning

4:55 pm

Networking Drinks

5:45 pm

Close of Conference


Packages Price
Package (One Day)$1395+GSTEarly Bird
Packages Price
Package (One Day)$1095+GSTEarly Bird


Annie Butler

Federal Secretary, Australian Nursing and Midwifery Federation

Anita Volkert

National Manager of Professional Practice and Development, Occupational Therapy Australia

Toby Commerford

Consultant, Geriatric Medicine, Royal Adelaide Hospital, Course Coordinator for Geriatric Medicine, University of Adelaide

Professor Christine Stirling

Associate Head Nursing, University of Tasmania

Grant Corderoy

Senior Partner, Stewart Brown

Susan Blackbourn

Quality & Safety Director, Aged Care, Mercy Health

Karen Best

General Manager Residential Care Services, Anglican Care

Michele Bell


Vanessa Robertson

Program Manager for Carer Services, The Alfred

Dr Troye Wallett

General Practitioner and Co-founder and Director, GenWise

Dr Poh Kooi Loh

Edith Cowan University & President, West Australian ANZSGM

Dr. Kerrie Punshon

Special Needs Dentist, Gordon Crescent Consulting Rooms

Rod Wyber

Former Facility Manager, Regis Aged Care

The Hon. Bruce Lander Qc

Independent Commissioner Against Corruption – 2018 Oakden report

Paul Ostrowski

Chief Executive Officer, CareConnect

Jill Exon

Project Coordinator - Free from Violence (Elder Abuse), Eastern Community Legal Centre (ECLC)

Dr Megan Alle

Older People's Mental Health Clinical Director & Old Age Psychiatrist, NSLHD

Dr Stephen Ginsborg

General Practitioner, Sydney's Northern Beaches

Danielle Kennedy

Aged Care Nurse Practitioner | Aged Care, Murrumbidgee LHD Aged Care Services

Tom Maling

Associate, Elringtons Lawyers

Dr David Sykes

Director, Centre for Dementia Learning, Dementia Australia

Sharonne Pearce

Dementia and Mental Health Practice Lead, Scalabrini Village LTD

Bridget Howes

Regional Manager East, Bluecross

Dr Karen Detering

Medical Director, Advanced Care Planning Australia

Chris Giles

General Manager Community Care Services, Anglican Care

Dr Barbara Hayes

Clinical Leader - Advance Care Planning, Palliative Care Consultant, Northern Health

Associate Professor Morton Rawlin

Chair, Silver Book Expert Advisory Group; General Practitioner, Macedon Medical Centre; Medical Director, Royal Flying Doctor Service (Vic); Chair, General Practice Mental Health Standards Collaborative; Member, RACGP Victoria Council; Director, Rural Workforce Agency Victoria; Past-Chair, RACGP Victoria Faculty; Founding Chair, RACGP Specific Interests

Shahaan Murray

Managing Lawyer – Elder Abuse, Eastern Community Legal Centre (ECLC)

when & where

14 Nov 2019

Rendezvous Hotel, Melbourne
328 Flinders St
Melbourne VIC 3000
+61 (03) 9250 1888

Book Accommodation with Lido Group
For your convenience Lido Group will manage your accommodation needs. Click here or call on 02 8585 0808.


Still have a question?

Frankie Brewer
Conference Manager
0439 780 927

Danielle Newman
Business Development Executive
+61 2 9080 4432

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