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Process Improvement & Strategy
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Community and Stakeholder Engagement for the Public Sector
Melbourne - 12 - 13 May 2010
Brisbane - 1 - 2 September 2010
Canberra - 29 - 30 September 2010
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A course designed to help public sector staff playing key organisational roles in community & stakeholder engagement processes develop skills in communication, facilitation, planning & conflict management
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Optimising Time, Workflow & Productivity Tools & Techniques
Melbourne - 3 June 2010
Canberra - 11 June 2010
Perth - 27 October 2010
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Attend this course to assess
& change your habits & learn
practical techniques to streamline
& reach your productive peak. Improve your skills in structuring & delegating your
workload so it’s streamlined, systematic, transparent
& is rid of time wasting duplication of tasks
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Marketing Education - Building a University Wide Marketing & Reputation Culture
Brisbane - 22 - 23 March 2010
Melbourne - 1 - 2 June 2010
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A market based approach is increasingly relevant to universities & should perform a broader
& more critical function in shaping their strategic direction. This 2 day course will provide participants an outstanding opportunity to gain both the theoretical
& practical skills for the strategic marketing of their university from a recognised authority
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Business Process Re-engineering
Sydney - 24 - 25 May 2010
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An intensive course providing logical analysis of business processes coupled with techniques
to restructure systems that drain organisational resources.
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Business Process Improvement - Examining Methodologies
Melbourne - 31 May - 1 June 2010
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A comprehensive examination of the underlying principles of process improvement & the various
process improvement methodologies
Participants will learn how to use the different methodologies, assess the benefits to their
organisation & various implementation considerations
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