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04-06-2024 (Live Online Training)
29-10-2024 (Live Online Training)

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Contract Negotiating & Influencing Masterclass

Live Online Training Course on advanced strategies for win-win outcomes. Apply advanced negotiation and influencing strategies to take your contracting and relationship management abilities to the next level.

Live Online Training: 4-Part series | 4 hours per Part | Over 4 days
June 2024 Course: 4 Jun | 5 Jun | 6 Jun | 7 Jun | 1pm – 5pm (AEST)
Oct – Nov 2024 Course: 29 Oct | 30 Oct | 31 Oct | 1 Nov | 1pm – 5pm (AEST)

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Group bookings discounts available – see pricing below


Key Learning Objectives

  • Understand all 6 negotiation styles, your style preference, and what it means for your negotiations
  • Gain practical experience in actual negotiations working on your weaker styles
  • Plan a negotiation to result in win-win outcomes
  • Know the forms of bargaining power and how it operates during the contract lifecycle
  • Learn how the 3 forms of ADR (alternative dispute resolution) actually operate in practice
  • Explore psychological contracts and how to turn them into a powerful mechanism for high-performing contracts
  • Gain influencing strategies and skills regarding internal stakeholders and peers

About the Course

Negotiation is a very important step in securing a deal that yields sustainable long-term results. To be successful, the prime objective of contract negotiations must always be to reach sustainable solutions that work in the interests of both parties – not to win short-term arguments that yield further problems down the track.

Many think of negotiation only in terms of ‘the big one’ when parties to agree to the contract. However, negotiations continue in many ways, every day, after a contract is signed. This is why this masterclass is just as critical for contract owners and managers, as it is for procurement, legal and other negotiators. Not only to skill up for ongoing negotiations, but also to constructively manage disputes

Misunderstandings between the parties are an inevitable part of any contract. These can be factual disputes, but most commonly are disputes based on different perceptions, opinions, and interpretations of the people involved. The vast majority of disputes are resolved not through the courts, but between parties using various power bases and negotiation techniques. As part of the course pre-work, you will complete an online profile which we then use to diagnose where conflict could occur and how to resolve it constructively.

Equally important to our ability to influence the other party is to influence our own internal stakeholders and peers throughout the contract lifecycle. Many times, the greatest obstacle isn’t the other party, its individuals within our own party who have different drivers, values, and internal power. We identify common internal clashes and work through targeting and communications strategies to win them over.

Who Will Benefit

A masterclass in our contract management CMP series within our CMP certification, this practical course will benefit all professionals involved in contract negotiations who seek increased levels of confidence and advanced strategies to influence the other party and internal stakeholders and peers.


Dr Sara Cullen


Packages Price
Live Online Training 2024$2495+GST

Great Savings
when you book 4 or more participants! Call us today on 02 9080 4384 or email to take advantage of this offer.

The CMP Certification Framework

The CMP provides a robust method of up-skilling and recognising an individual’s expertise and experience in contract management and procurement. Our combination of in-class teaching, facilitation, knowledge based testing and workplace evidence based examinations has been carefully crafted to not only teach knowledge and skills, but to also demonstrate how individuals can apply their knowledge to work based situations. This Certification is recognised by IIBT and World Commerce & Contracting.

Informa Corporate Learning is a Learning Partner of the World Commerce & Contracting which is a not for profit association and the only global body promoting standards and raising capabilities in commercial practice.

The International Institute of Business & Technology Aust (IIBT) is a highly respected, Government approved, Australian provider of higher education and VET programs. Their suite of programs includes a University level Diploma of Business Administration, equivalent to the first year of a business related undergraduate degree at Australian Universities.


IIBT and Informa Corporate Learning joined together to provide a pathway for those who complete Informa’s CMP at the Master level. All CMP Masters will receive Recognised Prior Learning (RPL): 2 units of credit in the 12 month, Higher Education, University level Diploma of Business Administration.

  • Business Law (BL101)
  • Management in Organisations (MGT101)

*This is a Higher Education Diploma equivalent to first year university NOT a Vocational Education Diploma.

Click here for more information.


“Practical ideas and concepts to apply and to be aware of when negotiating. The instructor was very knowledgeable.”
Energy Optimiser, British Petroleum

“My second course with Informa which I found to be excellent for “fine-tuning” the “next-level” proficiency. Excellent facilitation and handling of group dynamics which added greatly to the shared group learnings.”
Contracts Manager, RISE

“The group discussions were relevant and very interesting. Appreciate the extra reading material -was very valuable. I now have the confidence to ask the relevant questions.”
Principal Procurement Officer, Public Safety Business Agency

“Very interesting insights. Fantastic presentation. Great practical commercially focused course.”
Legal, Monash University

“Practical ideas and concepts to apply and to be aware of when negotiating. The instructor was very knowledgeable.”
Energy Optimiser, British Petroleum

Live Online Training

Learn Anywhere, Learn Anytime
Catering to meet all your learning needs:

  • Get high quality practical training from our expert instructors
  • From Face To Face, Online and Blended Learning, get a superior solution for your learning needs
  • Learn live online in an interactive environment
  • Invest in yourself. Invest in your team.

Register today for our Live Online Training courses and fi nd out how they can help you transform the way you work. Contact one of our training consultants on to find out more.

View Live Online Training Brochure

How In-house Training works?

Interested in exploring how our In-house Training works?

Cost-effectiveness aside, one of the biggest benefits to our clients of in-house training is the opportunity to customise and tailor the content, delivery method and exercises of a training course to their exact needs. In order to achieve this, we follow a collaborative approach to bring the client & the trainer together to explore needs, shape content and define outcomes.

This video will give you an insight into the process and how bespoke courses are achieved. For more information please contact Sushil on +61 (02) 9080 4395 or email

Course Outline


Negotiation styles

There are five different types of negotiators.  In this session, you’ll discover your style and how it may affect your negotiations.

  • Find out your negotiation style
  • Benchmark your style to the database

Role-play sessions

In this session, we put what we’ve learnt into practice.  Using real-life negotiation scenarios, we focus on styles you are weak in, and learn to diagnose the styles as the negotiations play out.

  • Practice negotiation styles you aren’t strong in
  • Diagnose negotiation styles in use

Negotiation strategy

Although it is cliché to speak of win-win outcomes, they are not actually difficult to achieve – with careful thought.  This session shows how to make that happen.

  • Solve a negotiation problem
  • Positions and drivers
  • BATNA and WATNAs
  • Choosing the right style
  • Preparing a negotiation strategy

Dealing with common problems in negotiations

  • An open forum

The contract lifecycle

In this session, we explore the journey of a contract from womb to tomb and how bargaining power changes over time.  We further explore the sources of this power and how to time our negotiations for the best return on investment.

  • The 4 phases and 9 building blocks
  • Bargaining power

Alternative dispute resolution

At times, our negotiations after contract award may not be successful.  We may look towards alternative dispute resolution (ADR).  This session walks you through all three forms and gives you an opportunity to solve an actual dispute.

  • Post-award disputes
  • The 3 types of ADR
  • How the typical clause really works in practice



Recap of previous day
The psychological contract

While we often focus on the written contract, it is not the most important one when it comes to influencing the other party (and indeed, people within our own organisation).  The psychological contract, the unwritten obligations and rights, plays a much greater role.  We’ll examine how these are formed and how to create ones that result in high-performing contracts.

  • Exploring the concept and application
  • The hybrid organisation
  • Leadership pairs

Contract management archetypes

Research has shown that people have quite different values, behaviours, and approaches to contracts.  In this session, we’ll look at the profile you completed in the course pre-work to benchmark you to the 2200 member database and see where you can identify possible conflicts far before they occur and mitigate them early.

  • The six different styles
  • Benchmark your profile

Influencing internal stakeholders

Many of our challenges derive from internal conflict between people and organisational units that come and go during the contract lifecycle.  In this session, we look at why that occurs and work through techniques regarding how you gain influence no matter what the person or position.

  • CMAs of stakeholders throughout the lifecycle
  • Understanding your target – maturity
  • Determining the best form of communication

when & where

04 - 07 Jun 2024

Live Online Training

29 Oct - 01 Nov 2024

Live Online Training

On-site & in-house training

Deliver this course how you want, where you want, when you want – and save up to 40%! 8+ employees seeking training on the same topic?

Talk to us about an on-site/in-house & customised solution.


Still have a question?

Sushil Kunwar
Training Consultant
+61 (0)2 9080 4395

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