Agenda

DAY ONE Thursday 4th December 2008

8.30

Registration and coffee

CDM CHALLENGES AND OPPORTUNITIES

9.00

Chairmans opening remarks

Associate Professor Gawaine Powell-Davies, Chief Executive Officer, UNSW Research Center for Primary Health Care & Equity

9.10

KEYNOTE INTERNATIONAL ADDRESS | Chronic Disease Management in a globalised world

Trends in chronic disease growth and expenditure

9.50

KEYNOTE ADDRESS | Chronic care costs in Australia: new insights on the relationships of adverse events, co morbidity and preventable hospitalisation that should shape future payment reforms

Chronic conditions, risk factors and care gaps: what we know
Data limitations, data linkage and privacy: what we do not know
Four linked policy concerns: adverse events, preventable admissions, co morbidity and efficient provider payment systems
Some really expensive chronic conditions: new data on total direct costs of their care and likely growth patterns
Alternative payment systems that might improve patient satisfaction, provider satisfaction and efficiency
Reassessing the four Ps: primary care, prevention, population health management and the patient role

Dr. Paul Gross, Health Economist, Director, Institute of Health Economics & Technology Assessment

10.30

Refreshments and networking break

11.00

The business case for investing in workforce CDM

Cost effective solutions for employers
Scope for potential improvements in productivity
Measuring absenteeism and presenteeism

Dr. John Lang, President HAPIA, Managing Director, Good Health Solutions

11.40

Managing chronic health conditions

Integrating health coaching into organisational systems

Janette Gale, Director, Health Coaching Australia

12.10

Lunch

TOWARDS NATIONAL COORDINATION OF CDM INITIATIVES

1.10

CDM EXPERT PANEL SESSION | Towards better coordination of CDM initiatives

Managing a multi-provider environment
The role for Super Clinics in CDM
The National Primary Health Care Partnership and CDM
Towards centralisation and coordination of CDM providers: addressing conflicting drivers
Taking a unified approach: forming partnerships and alliances
Facilitating collaborative involvement

Moderator:
Richard Royle, Vice President APHA and Chief Executive Officer, UnitingCare Health
Dr. Stan Goldstein, Senior Medical Advisor, BUPA Australia Group
Dr. Gary Deed, President, Diabetes Australia
Liesel Wett, Acting Chief Executive Officer, Australian General Practice Network

2.20

CASE STUDY | The Team Care Coordination program in Queensland

Outcomes so far

Abbe Anderson, Chief Executive Officer, GPpartners

2.50

Refreshments and networking break

FUNDING CDM PROGRAMS

3.10

PANEL DISCUSSION | In search of an efficient CDM financing model

Allowing the funding model to engage seamlessly across the continuum of care
Measuring economic outcomes beyond healthcare: aligning reimbursement models and reviewing government funding programs to improve outcomes access, effectiveness - and efficiency
Assessing the possible impact of economic incentives and self management on quality and cost of CDM
Implications for Medicare and Private Health Insurance

Professor Stephen Leeder, Director, Australian Health Policy Institute
Dr. Andrew Boyden, National Director-Clinical Issues, National Heart Foundation
Liesel Wett, Acting Chief Executive Officer, Australian General Practice Network
Mary Foley, National Health Practice Leader, PricewaterhouseCoopers

MEASURING THE VALUE OF CDM PROGRAMS

4.10

CASE STUDY | Measurement and evaluation of Chronic Disease Management Progra

Designing and implementing an evaluation approach for chronic disease programs
Critically analysing the validity of outcomes reports
Practical guidelines to measuring CDM ROIs
Accurately measuring the economic value of CDM investments

Julie Andrews, Group Manager Health Services, Medibank Private

4.40

Closing remarks from the Chair

DAY TWO Friday 5th December 2008

| Day One | Day Two |

8.45

Registration and coffee

9.00

Welcome from the Chair

DRIVING INNOVATION IN CDM

9.10

Embracing opportunities for private providers

Improving capacity and operations to provide quality care
Meeting financial and performance targets
Looking ahead as to how the industry will meet the CDM challenge

Mark Fitzgibbon, Chief Executive Officer, NIB Health Funds

9.45

Health Fund's Perspective on CDM

Terry Smith, Chief Executive Officer, HCF of Australia

10.20

Refreshments and networking break

10.50

The future of CDM in Australia

Challenges in todays market
Market opportunities for service providers
International market opportunities

Dr. Andrew Wilson, Co-President, McKesson Asia-Pacific

11.30

Achieving solutions that deliver cost effective outcomes

Evaluating outcomes: what has been done and what can be achieved
Case studies from Australia and overseas

Louise Stewart, Managing Director, Revive Group

12.10

Lunch

PHARMACEUTICALS

1.20

Implementing strategies to increase compliance

Examining the progress of existing Quality Use of Medicines Programs
Successfully incorporating compliance drivers into CDM
Involving the pharmacists in monitoring compliance
Impact on healthcare costs

Professor Carol Armour, Acting Pro-Vice Chancellor (Research), University of Sydney

LEVERING TECHNOLOGY TO INCREASE THE IMPACT OF CDM

2.00

IT infrastructures, electronic health records and CDM

Towards better sharing arrangements and standards
Using IT to integrate care for chronic conditions and improve clinical outcomes
Challenges that need to be addressed

Roger Glenny, General Manager, National e-Health Transition Authority

2.30

Microsofts entry in the online health care market

Extending traditional healthcare services to the home setting
Capitalising on opportunities using the latest in web communication technologies
The micro and macro business case
Operating in different markets
Potential for Chronic Disease Management programs

Dr David Dembo, Leader, Health and Human Services, Microsoft Australia

3.00

Refreshments and networking break

3.20

Using technology to deliver CDM programs across large populations including regional and remote areas