Terms & Conditions

Registrations and Enquiries

To register for place(s) at this conference please click the Registration link on the left of this page. Registering online will allow you to make payment in several ways, this is detailed in the payment section of this document.

Alternatively contact us via:

Phone: +61 2 9080 4307
Fax: +61 2 9290 3844
Email: enquiries@informa.com.au

Post:

Customer service manager
Informa Australia Pty Ltd
GPO Box 2728
Sydney, NSW
2001

Payment Details
There are 4 payment methods available they are:

1. Credit Card:
    You can pay via a credit card using our secure server.

2. Invoice:
    You can be invoiced for your purchase however payment must be made prior to the conference commencing.

3. Bank Transfer:
    National Aust Bank
    255 George Street
    Sydney
    NSW 2000

A/C Name:
    Informa Australia Pty Ltd

BSB:
    082 057

A/C Number:
    479106615

Please include the conference code P10K53 along with your delegates last name in your instructions to the bank. Please fax a copy of your bank transfer and the customer's name to Customer Service on +61 2 92903844

4. Cheque Payments:
    Make a cheque payable to Informa Australia Pty Ltd
    Send with a copy of your confirmation email to:

Customer Service Manager
Informa Australia Pty Ltd
PO Box 2728
Sydney
NSW 2001
Australia

Cancellations and Refunds

Cancellations must be advised in writing at least 10 days prior to the event.

An administration fee of $440 (incl. GST) will be incurred for cancellations. A refund will not be given if a delegate fails to attend or cancels within 9 days prior to the event. Conference notes will be sent to paid delegates who cancel in the non-refund penalty period. Substitutions can be made at any time before the event without penalty.

If you are unable to attend the conference and are purchasing conference papers, you will be able to access them online 1 week after the event has taken place provided that your payment has been received. If you are not 100% satisfied with the presentations you receive call Customer Services on on (+61 2) 9080 4307 and we will arrange for a full refund or substitute.

It may be necessary for reasons beyond the control of the organisers to alter the content and the timing of the programme or the identity of the speakers.

Informa is not responsible for participant flights or accommodation if a course is cancelled.