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Terms & Conditions

Registrations and Enquiries

To register for places on a conference, please click the Registration link on the webpage of your chosen conference. Upon completion of a valid registration, an invoice for the registration fee and confirmation letter will be emailed to the attendee within 2 business days. Payment may be made by credit card, EFT or cheque and must be made prior to the event or admittance to the conference will not be permitted.

Alternatively contact us via:

Phone: +61 2 9080 4307
Fax: +61 2 9290 3844
Post: Customer Service
Informa Australia
PO Box Q1439
Sydney QVB, NSW 1230

Registration Fees include:
Entrance for one individual to the relevant conference package purchased. Refreshment breaks, lunch & online access to available presentations when included as part of their package. Please note travel and accommodation is not included.

Payment Details

There are 4 payment methods available which are:

1. Credit Card:

Credit card payments must be made via our secure credit card gateway where payment will be made immediately. Credit card details will not be accepted by email or fax.

2. Invoice:

You may be invoiced for your purchase and an invoice and confirmation letter will be emailed within 2 business days. Payment must be made prior to the event or admittance to the conference will not be permitted.

3. Bank Transfer / EFT:

2 Barrack Street
Sydney, NSW 2000

A/C Name: Informa Australia Pty Ltd
BSB: 012-251
A/C Number: 8416-73963
Swift Code: ANZBAU3M

Please quote our invoice numbers in your instructions to the bank. A copy of your remittance advice or bank transfer should be sent to Customer Service on

4. Cheque Payments:

Make a cheque payable to Informa Australia Pty Ltd and include a copy of your invoice with the cheque.

Cancellation Policy & Substitutions:

Cancellations must be advised in writing at least 10 working days prior to the event. An administration fee of $550 (incl. 10% GST) will be incurred for cancellations. A refund will not be given if a delegate fails to attend or cancels within 10 working days prior to the event.

Substitutions can be made prior to the event should the registered individual not be available to attend. Please email making reference to the delegate currently registered and providing the name, job title, email, telephone, company name & address of the delegate that will be attending as the replacement.
Ticket sharing is not permitted unless approved by Informa prior to commencement of the event. A one day pass cannot be substituted by more than one individual.

Informa reserves the right to cancel, alter the content and/or speakers on any program. Paid registrations will be fully refunded for cancelled events. Informa is not responsible for travel or accommodation if an event is cancelled.

Privacy Policy & Updating Your details:

Please visit us online for a full privacy policy at Database amendments can be sent to or by calling +61 2 9080 4307 asking for the database department.

Dress Code:

Smart casual wear is suggested along with a jacket or long sleeved garment as the temperature in the conference room may vary.

Conference Papers:

Papers approved for release will be available for download with delegates being provided online access to the available presentations during the event.

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